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TravelTime Travel Insurance Reviews

4.7 Rating 1,764 Reviews
94 %
of reviewers recommend TravelTime Travel Insurance
Company Reviews Metrics
4.7
Based on 1,764 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read TravelTime Travel Insurance Reviews
Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr J
Verified Buyer
“Sent all details off week’s ago haven’t heard anything back very poor service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Thought these where a reasonable company, took out top cover only to find out we are not covered if we go on holiday and not covered because we chose not to so what is the point of insurance!”
Helpful Report
Posted 5 years ago
Scott S
Verified Reviewer
“Does not include either cancellation due to FCO advise or Airline cancellation. Therefore a complete con. Avoid.”
Helpful Report
Posted 5 years ago
Paul T
Verified Reviewer
“Thought I'd got a good deal with this company until I read the following in their FAQ's relating to Coronavirus.. 2. I AM DUE TO TRAVEL TO A DESTINATION WHERE THE UK GOVERNMENT HAS ADVISED AGAINST TRAVEL. WHAT SHOULD I DO? Your policy does not provide cover for cancellation due to a change in FCO travel advice and you will not be covered if you travel to a destination where the FCO has advised against cover. In the first instance, please contact your tour operator, travel agent, airline or accommodation provider. In most cases, your holiday or flights will not be operating and they will offer you an alternative trip or a full refund. If you change your travel dates and/or destination then please contact us so that we can update your policy. We will not charge any admin fees, however an additional premium may apply. If you are not going to travel and no longer need your policy we can provide a 100% refund if you cancel it (this applies to single trip policies only). Please send us an email if this situation applies to yourself. Now I'm not so sure, I think I might have wasted my money.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Easy to book but incorrect name on policy document and now no answer on phones”
Helpful Report
Posted 5 years ago
G
Verified Reviewer
“no body answering phones & why do they use a 0345 number? it costs the customer.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“They never answer their phone during their supposed opening hours. It just rings out. They don't have a live chat option, only an email address. I'd hate to have to actually make a claim with them.”
Helpful Report
Posted 5 years ago
Mrs S
Verified Buyer
“No problem with insurance would try you again”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Nightmare process to make a claim.”
Helpful Report
Posted 5 years ago
TravelTime Travel Insurance is rated 4.7 based on 1,764 reviews
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