travellocal.com Reviews

Name: travellocal.com
Address: Runway East, 1 Victoria St, Bristol, South Gloucestershire
Rating: 4.84

4.8 Rating 510 Reviews

97 %

of reviewers recommend travellocal.com

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

About travellocal.com:

We help you to create tailor-made holidays your way, with carefully selected local experts based in over 90 destinations worldwide. Since 2012 we have scoured the globe to find these expert companies - entrepreneurs and innovators from Argentina to Zanzibar and many countries in between.

They know your destination better than anyone. They use that knowledge to craft unforgettable trips, unique to you, that combine your ideas with their local knowledge and contacts, to bring the world to life.

You get a better, more authentic holiday experience and they get a fairer deal. And for peace of mind, we are members of ABTA and your booking is 100% financially protected.

These are reviews of the TravelLocal website and booking process. For reviews of the trips our customers have taken, please go to the TravelLocal website.

Visit Website

Email:

jo.rance@travellocal.com

Location:

Runway East,
1 Victoria St,
Bristol
South Gloucestershire
BS1 6AA

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travellocal.com 5 star review on 6th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My plan is to make a trip where I can enjoy and discover the reality of that place and avoid all the tourism and connecting with the local things because that's what makes the soul bigger. And in this way the local companies will gain from this and I would also leave something positive in the country I visit. And travellocal gave me this from the first time with them.”

Helpful Report

Posted 8 years ago

“we had a fabulous trip with travel local to Central Asia last year, that included Turkmenistan, Uzbekistan and Kyrgyzstan. all local arrangements worked smoothly and we had the right mix of guided tours and personal freedom to wander around.”

Helpful Report

Posted 8 years ago

“We heard about Travel Local when we were researching a trip to Central Asia. We wanted a company who had an established network of local in-country contacts, and who were prepared to work with us to tailor a trip around our specific interests. After extensive exchanges with Huw, we locked in a 2 week trip to Kyrgyzstan and Kazakhstan, and it was brilliant! Our young guide was enthustastic, wise and very knowledgeable, stuff that was genuinely interesting, not hackneyed old sound bytes, and had a fantastic sense of humour. Our driver was a real pro, kind, considerate and completely unflappable. Together we sort of bonded and formed a team, and really extracted the maximum cultural experience from the trip. From our own Nomad horse games (like Buz-Kashi), homestays with delicious food, hiking, ancient World Heritage sites, beautiful scenery, the trip was exciting and impeccably executed. We thought it represented outstanding value for money.”

Helpful Report

Posted 8 years ago

“We asked Travel Local to design a tailor made trip for us to Kazakhstan and Kyrgyzstan based on the types of activities and experiences we enjoy. They came up with a brilliant itinerary that covered all our criteria and at a pace we were comfortable with. Our local guide was incredibly knowledgeable and helpful, and our driver was very experienced and made the trip smooth and effortless. We stayed with local families, enjoyed their foods and traditions, and had a truly unique cultural experience. We are now planning a trip with Travel Local to Uzbekistan!”

Helpful Report

Posted 8 years ago

“'Travel Local' have planned and organised terrific trips for us on three occasions which have made for pain free travelling in some exciting out of the way places.”

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Posted 8 years ago

“I prefer to book my travels with TravelLocal because I get connected to a local travel agent from the country I want to visit. In my mind the local travel agent knows the best his/her country can offer me and has in depth knowledge and can give me good advice. One of my main preferences when booking my holidays with TravelLocal is that if there is a hiccup which can always happen I have a local travel agent who will deal with the problem immediately.”

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Posted 8 years ago

“Fantastic holiday in Uzbekistan and Kyrgyzstan at our pace with very knowledgeable guides. Travel Local and its local companies were great (and patient) at helping us work out the itinerary beforehand. We could make sure we had plenty of time to explore places properly as well as time just to wander around and soak up the atmosphere. Just one tip: When you're sleeping in a yurt with a bed of a dozen eiderdowns on top of each other to keep warm, make sure you and your partner are between the same layers. It's warmer that way!”

Helpful Report

Posted 8 years ago

“We had a very good and successful holiday organised by Travel Local. All the arrangements went smoothly and I wouldn't hesitate to recommend Travel Local for help with holiday plans.”

Helpful Report

Posted 8 years ago

“When in Jan 2014 my husband was asked to attend an International Physics meeting in Astana, Kazakhstan, I jumped at the idea of visiting Samarkand and Bokhara. only to find they are somewhat distant in Uzbekistan! Searching for travel agents who would plan an itinerary to include travel and accommodation in the towns, together with some trekking in Kyrgyzstan, I nearly despaired. I was offered only set tours until I lighted upon TravelLocal. It proved a delight to work with Huw Owen with his great depth of experience and knowledge of Central Asia and his contacts with local travel agents. They produced a fascinating and varied trip tailored to our several interests and trekking capacity (we are both over 70!) The travel arrangements were detailed and our guides excellent. We slept in tents, village homes, fascinating little hotels and Yurts and saw sights that we will never forget in the company of really interesting local people. Thank you Travel Local.”

Helpful Report

Posted 8 years ago

“My travelling companion and I have now organised two very enjoyable trips with Travel Local. It has been a very efficient and personal service, a tailor made service at a more reasonable cost. Also as they put you in contact with the agents in the area you will be visiting you know that the local economy will benefit. THe guides and other services that Travel Local has put us in touch with have been first rate. We plan to continue to use their services in the future.”

Helpful Report

Posted 8 years ago

“Have had two outstanding travel experiences booked through Travellocal. The booking platform to connect to local agents was really easy to use, and the local companies responsive to questions about the trip. The experience was made more pleasurable by the knowledge that almost all the money spent goes into the local economy. Now planning next trip!”

Helpful Report

Posted 8 years ago

“We had a great trip. They helped us to customize our Silk Road journey, and put us in touch with local companies to help us along the way. Quick, efficient and friendly”

Helpful Report

Posted 8 years ago

“Personal service from start to finish. Hugh obviously knew our destination well, made useful suggestions to improve our own itinerary then matched us directly with a local company. They too were prepared to tailor the trip to our requirements, and offered an excellent standard of service throughout the trip and tremendous value. We were able to experience the Silk Road with local people, avoiding mass tourism. Knowing all payments were held by TravelLocal until the trip was completed was an added bonus. We would not hesitate to use TravelLocal again.”

Helpful Report

Posted 8 years ago

“These guys offer something unique, a truly personal service and expert knowledge on the ground in the countries they cover. Highly recommended Tony”

Helpful Report

Posted 8 years ago

“Used to travelling independently, at our own pace and following our own interests, there are still times when having someone else do the ground work really makes sense. A trip to the Caucasus seemed to be one of those for us, but we still wanted as much local input as possible - something that booking through Travel Local is making possible for us. By putting us into direct contact with their Georgian colleagues we have been able to plan our itinerary to suit our particular requirements and provide the free time we enjoy, knowing that local businesses will benefit whilst still having the security of booking and paying through an ABTA company. Lesley Russell Perth, Western Australia”

Helpful Report

Posted 8 years ago

“An excellent company, particularly for those who are interested in travel off the beaten track. Working directly with local companies, they ensure truly responsive itineraries that meet the needs of the traveler and insure the costs of the trip.”

Helpful Report

Posted 8 years ago

“I travelled to Uzbekistan, Kyrgyzstan, Tajikistan and China with Travel Local on a 6 week trip, and I was astonished by the quality of service that TL was able to provide, often in places where there is scant tourist infrastructure. The logistics of a long trip in Central Asia are fairly complex, involving quotes and itineraries designed and operated by different local agents in each different country. Travel Local made sure this process was not only very efficient but genuinely enjoyable. I felt like I had made friends in Central Asia long before I departed! There was never any concern about putting my faith in small tour companies from far-flung places, as everything was arranged under the auspices of Travel Local, and with their financial protection. This gave me peace of mind not just about payment, but it also extended to the quality of the services I enjoyed on my trip - guides, drivers, accommodation, etc. In short, Travel Local has made it possible for me to organise my trips abroad in a way that offers total flexibility, security, and a fantastic opportunity to plan my trips with local people in the destinations I'm visiting. Recommended unreservedly.”

Helpful Report

Posted 8 years ago

“We booked with Travellocal for our honeymoon in Sri Lanka. What was brilliant was being able to link up directly with the local agents over there. Together we designed the perfect trip!”

Helpful Report

Posted 8 years ago

“We have used Travellocal three times, visiting China, Japan and Cuba. Each time, we travelled extensively within these countries for about a month. Travellocal's concept of partnering with local companies was what first attracted us to them. We liked the idea of independent travel with expert help 'on the ground'. Overall, we have found these companies first-rate, particularly in respect of their guides and drivers. Travellocal have been very good facilitators, often suggesting quirky options, which has helped us get the maximum enjoyment from our trips. Both Tom and Huw have extensive knowledge of the travel industry, and passionately believe in giving their customers a unique and unforgettable experience.”

Helpful Report

Posted 8 years ago

“If you want a tour with a cheerful, professional guide, or a trip to the back of beyond, TRAVELLOCAL is THE company to choose. We took three different Travellocal guided trips last year- Tanzania, India, and a very special one to Kazakhstan to find the Baby House where our second son was born. Kazakhstan: adoption in 2004 and a desire to visit that orphanage again in 2014 for our now-12-year-old son. Our one clue for contact was "The Baby House, Petropavlovsk, Kazakhstan". Huw Owen took on the cause for us, found the orphanage, found a local tour guide and interpreter for us in Petropavlovsk. When we arrived we found that we were the first non-Kazakh family in 7 years to visit the orphanage! We even traveled with a Travellocal interpreter and driver to several national parks in the country, a wonderful addition to our trip. India- Calcutta to Delhi- with a guide who found dinner in a local home, kite flying in Jaipur, elephants, a tiger, marble mosaics, riding on horseback beside Ranthambur National Park. Our guide brought us to the big sites, and to the small villages to meet local farmers. Tanzania and the Serengeti- we visited twice because we liked our guide and his incredible knowledge of the wildlife so much. Onion and goat farms, bananas, fennec foxes, cheetah brothers, hunting with the Hadzaba, and 140+ species of birds. Our guide Raphielle was known as the man who went farther into the Serengeti than any other, and he routinely found special animals for us BY OURSELVES, not surrounded by 15 other vehicles as is common. Travellocal can find anything for you, anywhere in the world. Just ask and adventure!”

Helpful Report

Posted 8 years ago

travellocal.com is rated 4.8 based on 510 reviews