travellocal.com Reviews

Name: travellocal.com
Address: Runway East, 1 Victoria St, Bristol, South Gloucestershire
Rating: 4.84

4.8 Rating 510 Reviews

97 %

of reviewers recommend travellocal.com

Company Reviews

Metrics

Info

4.8

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

About travellocal.com:

We help you to create tailor-made holidays your way, with carefully selected local experts based in over 90 destinations worldwide. Since 2012 we have scoured the globe to find these expert companies - entrepreneurs and innovators from Argentina to Zanzibar and many countries in between.

They know your destination better than anyone. They use that knowledge to craft unforgettable trips, unique to you, that combine your ideas with their local knowledge and contacts, to bring the world to life.

You get a better, more authentic holiday experience and they get a fairer deal. And for peace of mind, we are members of ABTA and your booking is 100% financially protected.

These are reviews of the TravelLocal website and booking process. For reviews of the trips our customers have taken, please go to the TravelLocal website.

Visit Website

Email:

jo.rance@travellocal.com

Location:

Runway East,
1 Victoria St,
Bristol
South Gloucestershire
BS1 6AA

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travellocal.com 5 star review on 6th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking our tailor-made safari holiday was made so easy by Travel Local and their efficient expert in South Africa. With prompt service they created an great itinerary from our vague plans and updated it with any changes made by us.”

Helpful Report

Posted 4 years ago

Hi Philippa Thank you for taking the time to leave us a review! We are pleased that you received great service from our expert in South Africa and that they were able to create an exciting itinerary for you. We love to hear that they make suggestions based on their local knowledge to turn an idea into a holiday! We hope you have a brilliant time and please do leave us feedback on our website once you are back! All the best the TravelLocal team

Posted 4 years ago

“I was very impressed with the service I received from the 2 Travellocal consultants I dealt with in preparation for our upcoming trip. Replies were prompt and the suggestions offered were excellent.”

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Posted 4 years ago

Hi Tim We appreciate you taking the time to leave us a review about your experience so far! It is fantastic to hear that our local partners were able to make recommendations for your upcoming trip based on their in-depth knowledge and that they communicated with you promptly. We hope you have a great time on your travels. Please feel free to let us know how the trip goes on our website once you return. Best wishes the TravelLocal team

Posted 4 years ago

“Very helpful and knowledgeable about Cape Town and development an itinerary based on our preferences, including a food tour suitable for a gluten free diet.”

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Posted 4 years ago

Hi Joanne Great to hear your feedback. We are thrilled that our local partner in South Africa was able to put together an itinerary that fit with your preferences and catered for a gluten free diet. Their insight really is valuable to get a truly bespoke itinerary! We hope you have a fantastic time. You can let us know how it goes on our website when you are back! Best wishes the TravelLocal team

Posted 4 years ago

“These folks are professionals at their business and I highly recommend them. As a global traveler from 1979 when I was just a puppy, I know the difference between first class and economy. These fine folks are First Class.”

Helpful Report

Posted 4 years ago

Hi Gary Thank you for your complimentary review! We are pleased that you found our service positive and professional. I hope you continue to have a first class experience and that your trip is truly memorable. If you would like to let us know how it goes post-travel, please use our website to update us. All the best the TravelLocal team

Posted 4 years ago

“David was brilliant. He listened carefully to my requirements and he has met them perfectly. He was extremely patient with me until we got the itinerary just right. He answered my messages and questions thoroughly and timely. I would happily recommend my experience with you,”

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Posted 4 years ago

Hi Terry It is lovely to hear that you were impressed by our local partner, David! We always aim to provide a truly tailored experience and it is great that David did this for you. Thank you for your positive comments. We hope you have a fantastic time on your trip and please let us know how it goes when you return using our website. Best wishes the TravelLocal team

Posted 4 years ago

“I would like to say a bit thank to Mohammad, who professionally assisted me since the first enquire, to the follow ups and a warm call explaining all details and having a big patience with all my questions and itinerary changes! I will definitely recommend TravelLocal for my overall experience and the website which is so easy to use and give guests a good prospective of the trip.”

Helpful Report

Posted 4 years ago

Hi Giulia It is wonderful to hear that our local partner, Mohammad, was able to put together an exciting trip for you! We are also pleased that you found the platform easy to use and informative. We wish you a wonderful experience on your travels and please let us know your thoughts when your return by reviewing us on the website. Best wishes the TravelLocal team

Posted 4 years ago

“Inga suggested an excellent itinerary for my holiday in Armenia. She was very quick and helpful in answering queries and making the bookings. Much better value than booking through well known UK companies. Highly recommended.”

Helpful Report

Posted 4 years ago

Hi Chris, I trust you are well! Thank you very much for your kind thoughts and words. We are so pleased to know that organizing your holiday was time-saving and sensible. We wish you a very lovely holiday in Armenia as well, Inga is a star and she will do her best to accommodate you suitably. Let us know how it all went on our website, upon your return home. We are looking forward to reading your trip story! All the best, the TravelLocal team

Posted 4 years ago

“So far very good. Booked a trip to Costa Rica. Very helpful contact, Mariana, in Costa Rica. Easy process and all questions answered promptly. Accommodation all looks lovely and at a decent price too. Friendly reception at UK office when I rang to pay. Fingers crossed the rest of the trip will be as good!”

Helpful Report

Posted 4 years ago

Hi Vivienne, Thank you for taking the time to leave us such a lovely review! We are delighted to hear about your efficient and enjoyable experience so far. Mariana is doing a great job and we are sure you will have an amazing holiday. Not long to go now! You may tell us all about it, when you come back, on our website. All the best, the TravelLocal team

Posted 4 years ago

“Nga has been extremely helpful incorporating our every request and responding in a speedy manner. Once we have returned from the trip, I will update my comments to incorporate our experience with travellocal.com. Kind regards Shahina”

Helpful Report

Posted 4 years ago

Hi Shahina, Great to hear from you! Thanks very much for taking the time to leave us a review. We take much pride in Nga and her skills and knowledge and we wish you the most beautiful holiday! Please do leave us a feedback when you return home, we are looking forward to reading about your journey! You can do so on our website. All the best, the TravelLocal team.

Posted 4 years ago

“GREAT job! Tania was wonderful, helpful and so gracious in answering all our questions. And the person who helped with my Visa card (I can't remember her name) was also great.”

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Posted 4 years ago

Hi Dennis, Thank you very much for leaving us such a lovely review! We are thrilled to know that you enjoyed the process of planning your trip and that you received the necessary help from us. We look forward to hearing all about your holiday on our website, upon your return home. And here is to many other holidays booked together! All the best, the TravelLocal team.

Posted 4 years ago

“Left it quite late to arrange my trip to Cuba, but TravelLocal has been very helpful in sorting-out an itinerary, making suggestions for where to go, how to get there, and what to see. Leaving the arrangements to them has taken a lot of the pressure off, allowing me just to look forward to my holiday.”

Helpful Report

Posted 4 years ago

Hi Victoria, Thanks very much for your feedback! We love stress-free holiday planning and we are so happy to know that you've had a lovely experience so far. We are looking forward to reading all about your holiday when you come back home. You can leave us a review then on our website. Here is to beautiful memories and great holidays! All the best, the TravelLocal team.

Posted 4 years ago

“Layla was awesome. She was extremely responsive and captured the type of accommodation we were looking for immediately. She couldn't have been more helpful in planning this trip. Really looking forward to making it a reality in March. Thanks Layla!”

Helpful Report

Posted 4 years ago

Hi Sarah, Thank you so much for taking the time to write to us! That is brilliant! We think Layla is great as well and we know you will have an amazing time away but we are looking forward to hearing from you how it all went. You can leave us a review, when you come back, on our website. All the best, the TravelLocal team.

Posted 4 years ago

“Very punctional, fast in reply & custom made feedback.”

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Posted 4 years ago

Hi Els, Thank you for your feedback! We love sharing efficiency and joy when planning a holiday. We are very glad to hear that you are pleased so far and we look forward to reading more about your experience in Senegal. Have an amazing time away and tell us how it all went when you come back, on our website. All the best, the TravelLocal team.

Posted 4 years ago

“Mariana has been an absolute gem. We changed our plans few times and nothing was too much trouble. Highly recommend travel local. Planning was smooth and all our needs was met. Thank you N&D”

Helpful Report

Posted 4 years ago

Hi Naghmeh and Daniel, Glad to hear from you! Nothing should be too much trouble when booking a holiday and we want to make sure all your preferences are met. We take much pride in Mariana and her local knowledge and so, we are wishing you the best time away! Should you want to tell us how it all went, you can do so on our website upon your return home. All the best, the TravelLocal team.

Posted 4 years ago

“Very pleased with the help received to tailor make our itinerary to Cuba Joanne was very helpful & patient throughout as we kept changing things”

Helpful Report

Posted 4 years ago

Hi Christine, Thank you very much for taking the time to leave us a review! We are more than happy to know that you enjoyed planning your holiday. We love making the process easy whilst paying attention to the little details. We trust Joanne did an amazing job so far and we are wishing a beautiful holiday. On our website you can leave a feedback when you come back home. We will be looking forwarding to reading it! All the best, the TravelLocal team.

Posted 4 years ago

“Nutan created my itinerary for my trip to India - Rajasthan. She has been very patient, accommodating and super knowledgeable! I have made about dozen changes and asked hundred of questions, since I first submitted my request (when I actually didn't know what to expect!) and she has promptly responded to my questions without any complaints and has sent me revised itineraries, which is now entirely customised for me!. Nutan and her team are super efficient and highly professional. Thank you very much for all your help. I very much look forward to my trip, which is just under 7 weeks!”

Helpful Report

Posted 4 years ago

Hi Deepa, thank you so much for taking the time to share you experience so far with us! We are incredibly passionate about what we do and we love seeing that the platform works at its best. Nutan is indeed awesome and we are sure you will have an amazing time! We look forward to reading your review on our website when you come back. All the best, the TravelTeam.

Posted 4 years ago

“I have only just found out about TravelLocal and it has been such a pleasant surprise. Wish I had come across them years ago.”

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Posted 4 years ago

Hi, David! Happy 2020! We are so delighted to know that you enjoyed planning your trip with us and are happy with our services so far. Let us know how everything was in Senegal in a post-trip review on our website when you come back. Here is to many other holidays organised together! All the best, the TravelLocal team.

Posted 4 years ago

“We had an amazing time in beautiful Nicaragua. We love being out in the countryside, and we were certainly off grid for several days. Our accomadation was excellent, drivers and guides superb, especially Hector. We saw very few other tourists, which we loved! Hosts and locals alike made us very welcome, and many thanked us for visiting their country. Any hiccups, such as drivers not turning up on a Saturday, were soon sorted by Lucia from Vapes tours. She also called us every week to check everything was ok for us. Excellent service and value for money. Thank you Lucia from Vapes Tours for organising our amazing trip.”

Helpful Report

Posted 4 years ago

Hi Caroline, thank you for taking the time to leave such a lovely review! We are so happy to know that you enjoyed your holiday and that Lucia was on top of everything. We are looking forward to organising your next holiday! All the best, the TravelLocal team.

Posted 4 years ago

“Great trip to Cambodia organised by Hanuman Travel. Delivered exactly as promised to the standard expected. Can’t fault them”

Helpful Report

Posted 4 years ago

Hi David, thank you for your lovely review! We are glad to hear that everything went smoothly and according to your expectations. We are very enthusiastic about what we do and we are happy when our vision comes across. All the best, the TravelLocal team.

Posted 4 years ago

“Shiva and the entire travellocal team were extremely helpful and knowledgeable while helping me arrange my travels in Bhutan. I will definitely use them again when booking my travels around the globe. Fantastic service!”

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Posted 4 years ago

Happy New Year, Joshua! We are thrilled to know that you enjoyed the process of planning your trip and that you received the relevant local help towards organising the itinerary. We wish you an amazing holiday and may there be many others booked together! You can leave as a review when you return home on our website. All the best, the TravelLocal team.

Posted 4 years ago

Hi Joshua, thank you so much for leaving us such a lovely review. We are more than happy to know that planning your holiday was smooth and easy. We wish you an amazing holiday in Bhutan and we are looking forward to hearing all about it on our website when you come back! All the best, the TravelLocal team.

Posted 4 years ago

travellocal.com is rated 4.8 based on 510 reviews