Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 23rd February 2025

1033

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service, especially as encountered issues with delivery. All rectified quickly and could tell great care about the product and customer is taken.”

Helpful Report

Posted 2 years ago

Hi Grace, thank you for your feedback! We are sorry to hear you encountered a slight problem with your delivery but we are glad to hear our customer service team helped you rectify this issue promptly and it was clear we take great pride in our products and customer service :)

Posted 2 years ago

“Very pleased with my purchase. They look really good.”

Helpful Report

Posted 2 years ago

Hi Jules, thank you for your 5* review. We are thrilled to hear you are very pleased with your order from us :) Thank you for choosing to shop with us, we hope to see you again soon!

Posted 2 years ago

“Excellent customer service, with quality products, would highly recommended..”

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Posted 2 years ago

Hi Robert, thank you for your feedback! We are pleased to hear you are happy with the quality of your order and you found our customer service excellent :) Thank you for your recommendation - we really appreciate it!

Posted 2 years ago

“Delivery taken a while. But as far as packing and build quality go's top notch. Will order again soon for my TV wall”

Helpful Report

Posted 2 years ago

Hello, thank you for your review, we are pleased to hear you are happy with your order and the packaging and will be returning to us for another order. I have checked and your order was delivered within 7 working days which is as advertised on our website, we do not work bank holidays or weekends :)

Posted 2 years ago

“Excellent, great service from the lady in the office who took time to photograph beams in the showroom. Delivered in robust packaging”

Helpful Report

Posted 2 years ago

Hi Peter, thank you for your 5* review. We are pleased to hear you received a good service from us and your beam was delivered in robust packaging. Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“Excellent service and lovely product. Delivery driver lost couple of fittings and new ones were sent out immediately. Very impressed company called to check I had ordered / measured correctly before they made order. Refreshing change to deal with efficient and friendly staff at a company. Can recommend (and have already done so to a friend)”

Helpful Report

Posted 2 years ago

Hi Lorna, thank you for your kind review and recommendation :) It's really nice to hear you found it refreshing to deal with an efficient & friendly company. We are glad we have managed to supply what you were looking for and you are happy with your Aged Oak Surround. Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“fantastic product looks amazing now installed”

Traditional Beams 5 star review on 11th May 2022

Helpful Report

Posted 2 years ago

Hi Andy, thank you for taking the time for sharing your photo with us - your aged oak beam with corbels looks fantastic and we are happy to hear you think so too! Thank you for shopping with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“After a bit of an issue to start with - Traditional Beams made and sent me the incorrect beam I received the correct beam and it is beautiful. The one point I would make is that the mounting pegs are a little flimsy given the weight of the beam - let's hope it stays in place!”

Helpful Report

Posted 2 years ago

Hi Paul thank you for your review. The Rustic Reclaimed Arch Beam you ordered was new to our product range and you were the 1st to purchase :) Unfortunately, the product SKU did not pull through to our order management system properly. We thank you for bringing the issue to our attention and we are pleased to hear we managed to rectify the issue promptly. The fixings supplied have been tried and tested by thousands of customers and are designed to hold the weight of your beam so I can assure you everything will be fine :) We hope to hear from you again!

Posted 2 years ago

“Good service no problems kept informed about delivery no complaints”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review, it's great to hear you are satisfied with the service you received from us and have no complaints :) Thank you for shopping with us, we hope to hear from you again in the future!

Posted 2 years ago

“Easy to order. The size of the beam was exactly what I was looking for. I was kept updated on how my order was progressing and the delivery time was good. Really nice piece of oak and the best price I'd seen. I haven't put it on the fireplace yet but expect it will look lovely.”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review. We are pleased to hear we have managed to supply exactly what you were looking for and you found our delivery service/prices really good :) Thank you for choosing to shop with Traditional Beams, we hope to see you again in the future!

Posted 2 years ago

“Very pleased with purchase. Staff were very helpful.”

Helpful Report

Posted 2 years ago

Hello Norma, thank you for your feedback. It's great to hear you are really pleased with your purchase and you found our Customer Service team helpful :) Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“We received a fantastic bit of timber from Traditional Beams which we've put above our fireplace. We're just working out whether we need a couple of shelves to go with it.”

Helpful Report

Posted 2 years ago

Hi Adam, thank you for your 5* review! We are thrilled to hear you are happy with your floating oak mantle from us and are looking to purchase some shelves to match, we look forward to hearing from you soon :)

Posted 2 years ago

“Excellent company that I’ve used several times now! Fantastic product that is exactly as described. Brilliant quality and a classic addition to our property from shelves to oak beam mantle! Cannot recommend highly enough!”

Helpful Report

Posted 2 years ago

Hello, thank you for leaving us such a kind review! We are thrilled to hear you are always pleased with your orders from us and they are always as described on our website :) Thank you for your repeat custom and recommendation we really appreciate it!

Posted 2 years ago

“I’m really pleased! Beam is beautiful and delivery was very quick. Would recommend to others”

Traditional Beams 5 star review on 10th May 2022

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Posted 2 years ago

Hi Michaela, thank you for sharing your photo with us, your Aged Oak Fireplace Beam has finished off your fireplace perfectly and we are glad you are pleased with the end result and service you received from us! It's lovely to hear you would recommend us to others and we hope to see you again :)

Posted 2 years ago

“Excellent! It was easy to use website, beam arrived neatly and securely packaged very promptly. Absolutely lovely wood, nice finish Easy enough to put up. Looks great. Can’t really comment on price as didn’t shop around but I would definitely recommend them for all the above mentioned. Thank you”

Traditional Beams 5 star review on 9th May 2022

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Posted 2 years ago

Hi Cath, thank you for your review & photo - we love to see the end results of our customer's installations! We are happy to hear you are pleased with your Classic Oak Fireplace Beam and it was easy to install! Thank you for the recommendation we really appreciate it and hope to hear from you again in the future!

Posted 2 years ago

“Fantastic, prompt service!!!!”

Helpful Report

Posted 2 years ago

Hi Marc, thank you for your 5* review. We are thrilled to hear you are happy with your order and prompt service you received from us. Thank you for shopping with Traditional Beams :)

Posted 2 years ago

“The rustic oak fireplace beam I ordered was beautiful, fitted perfectly and was exactly as described and what I wanted. Lovely quality, true colour and beautifully finished. Very simple to install….thank you for such a great product.”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review, we are delighted to hear you are pleased with your rustic oak aged beam and it is exactly as advertised :) You are very welcome and we hope to hear from you again in the future!

Posted 2 years ago

“Had a problem with some shelves but nothing was to much trouble sorted out very quickly and effectively and friendly.”

Helpful Report

Posted 2 years ago

Hi Ian, thank you for your feedback. Sorry to hear you had a problem with your shelves, but we are pleased to hear we managed to resolve the issue effectively and quickly :) We hope to hear from you again in the future!

Posted 2 years ago

“Looks great”

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Posted 2 years ago

Hi Shona, thank you for taking the time to share your photo with us - it's great to hear you are pleased with your Aged Oak Fascia Beam :) thank you for shopping with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“Easy to fit.”

Helpful Report

Posted 2 years ago

Hi John, thank you for your 5* review. It's great to hear you found our installation instructions easy to follow. Thank you for shopping with us :)

Posted 2 years ago

Traditional Beams is rated 4.9 based on 2,945 reviews