Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,893 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutly brilliant product, rop quality wood and looks brilliant”

Helpful Report

Posted 3 years ago

Hi Liam, thanks for taking the time to leave us some feedback. We are thrilled to hear you notice our Oak is top quality and you are happy with the end result. We hope to hear from you again in the future

Posted 3 years ago

“Ordered a shelf , very happy with it. Easy to put up. Looks great”

Helpful Report

Posted 3 years ago

Hi Eileen, thanks for leaving us a review, we are delighted to hear you are happy with your shelf and you found the installation process easy to follow :)

Posted 3 years ago

“The beam took a long time to arrive. The beam was very nice but colour not like website. The holes in the wood ready for the screws had not been drilled properly so luckily I had a joiner on site who could sort the problem out.”

Helpful Report

Posted 3 years ago

Hello, given the current climate we are up against and the unusually high amount of orders we received (tends to happen in lockdown) we believe our estimated dispatch time is very reasonable as all of our items are handmade to order. Our website is also always up to date with any estimated dispatch times and you order was delivered within the period stated. I am sorry to hear your shelves were not drilled deep enough (there could have been a slight build up of sawdust) and you found your colour did not match our website, Oak is a natural product so natural colour variation is to be expected. Please feel free to send us a photo and we will certainly look into this for you

Posted 3 years ago

“Purchased a Jacobean 6x6 and it was lovely. The colour was perfect defo recommend the company and shall order another one for the other fire place.”

Traditional Beams 5 star review on 31st December 2020

Helpful Report

Posted 3 years ago

Hi Kevin, thanks for taking the time to leave us a lovely review and for sending us a photo of the end result, our beam has finished off your fireplace perfectly :) Its great to hear that you would recommend us and will be returning for another beam for your other fireplace, we look forward to your next order - don't forget to use your 10% discount code :)

Posted 3 years ago

“So very pleased with our fireplace facia beam. Great quality and lovely finish. It looks great.”

Helpful Report

Posted 3 years ago

Hi Anne, we are thrilled to hear you are pleased with the quality and finish of your Oak Fascia Beam :) Thanks for shopping with Traditional Beams and we hope to hear from you again in the future

Posted 3 years ago

“The beam I received was aesthetically very appealing. The aged look was exactly what I was after. The finish was fine, & in line with the overall look. I had an email conversation with Traditional Beams, just to verify size & fixings etc, which was drama free & easy. My only slight niggle, was the lead time. Would have been great to have had it delivered a little sooner but I guess it very much depends on demand. Overall, very good & I will use again when the need arises. Martin.”

Helpful Report

Posted 3 years ago

Hi Martin, thanks for taking the time to leave us a review, we are thrilled to hear we were able to supply exactly what you were looking for and you found our customer service team helpful. We understand the leadtime on the run up to Christmas increased slightly due to the volume of orders we received and with working alongside the Government Guidelines, however we do like to be as honest as possible with our customers regarding deliveries and our website will always be updated with our estimated dispatch time :) We are happy to hear you would return to us in the future :)

Posted 3 years ago

“Good product, as described. Good communication about manufacturing and delivery. Very pleased”

Helpful Report

Posted 3 years ago

Hello, thanks for leaving us a 5* review, we are thrilled to hear you are very pleased with your purchase and found the product you received to be exactly as described. Thanks for shopping with Traditional Beams we hope to hear from you again :)

Posted 3 years ago

“Quality of the oak mantel shelf is amazing quality, would definitely recommend and great customer service.”

Helpful Report

Posted 3 years ago

Hi Emma, its wonderful to hear you find the quality of our Oak amazing and you were happy with the customer service you received. Thanks for the recommendation and we hope to hear from you again in the future :)

Posted 3 years ago

“Im so happy with my mantel beam its is better than the picture beautiful wood very very happy thankyou traditionalbeams very good service”

Traditional Beams 5 star review on 29th December 2020

Helpful Report

Posted 3 years ago

Hi Julie, thanks for leaving us some feedback and for taking the time to send us a photo, we love to see the end result of our customer installations, our beam finishes off your fireplace wonderfully :) It is great to hear we have managed to exceed your expectations and you are very welcome! We hope to hear from you again in the future

Posted 3 years ago

“Excellent customer service with great advice regarding sizes and colours of beams. Very prompt, professional but friendly help from initial enquiry through to delivery of our beam. Very easy to follow fitting instructions. Delighted with the finished and fitted product, which really enhances our new multi-fuel stove.”

Helpful Report

Posted 3 years ago

Hi Hilary, thanks for taking the time to leave such a lovely review. We are delighted to hear you were happy with our friendly and prompt customer service team :) its great to hear you found out installation process easy to follow and you are happy with the end result. You were a pleasure to deal with and we hope to hear from you again in the future!

Posted 3 years ago

“Beautiful shelves, arrived quickly!”

Helpful Report

Posted 3 years ago

Hello, thanks for the 5* feedback! We are glad to hear you find your shelves to be beautiful and you were happy with our turnaround time. Thanks for shopping with Traditional Beams!

Posted 3 years ago

“Lovely beam, attractive, within budget and easy to attach ! Great customer service too 😊”

Helpful Report

Posted 3 years ago

Hi Elizabeth, thanks for leaving us such a lovely review, we are thrilled to hear you found our customer service team helpful and you are happy with your Beam, its also great to hear you were happy with our competitive prices and found our installation process easy to follow :)

Posted 3 years ago

“Great service and great product thanks”

Helpful Report

Posted 3 years ago

Hi Andrew, thanks for leaving us some feedback we are delighted to hear you were happy with the service and order you received. We hope to hear from you again in the future

Posted 3 years ago

“Looks lovely but was very difficult to install. The delivery also took a long time. It was worth the wait and effort installing as it's really beautiful”

Helpful Report

Posted 3 years ago

Hi Lisa, thanks for leaving us some feedback, I am sorry to hear you found your shelves difficult to install, we usually have really good feedback on our fixings and installation process, chances are there was a problem with the wall you were fixing too or the way you were fixing it. If you would like to elaborate by sending us an email we will certainly look into what issues you were having. All in all glad to hear you are happy with your purchase and we hope to hear from you again :)

Posted 3 years ago

“The 2 shelves we ordered came very quickly once the work was started. Colour was as expected and quality very good. The items were well packaged and instructions for fitting very good. We put up the shelves quickly as the "invisible" bolts made the job very easy. Would recommend the company to anyone wanting floating shelves or mantle”

Helpful Report

Posted 3 years ago

Hello, thanks for leaving us a review, we are thrilled to hear you are happy with the purchase of your shelves and found the colour/quality, dispatch and our installation method easy to follow. Its wonderful to hear you would recommend us :)

Posted 3 years ago

“Absolutely adore my new fireplace beam. Such great value for money - everyone that sees is gasps and says wow where did you get that from.”

Traditional Beams 5 star review on 27th December 2020

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Posted 3 years ago

Hi Laura, thanks for taking the time to leave us such a lovely review and for providing us with a photo. It is such a compliment to hear people gasp when they walk in your living room! We are delighted to hear you are happy with your purchase it certainly finishes off your fireplace wonderfully :)

Posted 3 years ago

“Very nice finish to the shelf and a great selection of sizes.”

Helpful Report

Posted 3 years ago

Hello, thanks for leaving us some feedback we really appreciate it! We are so happy to hear you are happy with your shelf and the selection of sizes we offer. We hope to hear from you again!

Posted 3 years ago

“The beam looks fabulous, workmanship is very good and the finish is excellent. Thank you, I'm so pleased!”

Helpful Report

Posted 3 years ago

Hello Clare, thanks for leaving us such a lovely review we are thrilled to hear you are happy with your beam and the craftsmanship that goes into them. Thanks for shopping with Traditional Beams :)

Posted 3 years ago

“I absolutely love the oak beam ordered from you. It looks fabulous on my large open fire. Thank you.”

Helpful Report

Posted 3 years ago

Hi Erica, we are delighted to hear you love your Beam and it has finished off your fireplace perfectly :) You are very welcome and we hope to hear from you again in the future, thanks for shopping with us!

Posted 3 years ago

“Great product at a great price and a quick turnaround from date of order”

Helpful Report

Posted 3 years ago

Hello, thanks for leaving us a review, we are delighted to hear you are happy with the price and quality of your purchase and our turnaround time. Thanks for shopping with Traditional Beams!

Posted 3 years ago

Traditional Beams is rated 4.9 based on 2,893 reviews