Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,892 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent sturdy heavy wooden shelves. We had an issue with one of the shelves but thus company arranged for a replacement shelf to be sent immediately with no quibble. I would buy from them again the next time I need good shelves. If your shelves don’t stay on your wall it’s your problem not theirs.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review! Sorry to hear you had an issue with 1 of your shelves but we are glad we managed to get this rectified for you promptly with no quibbles. It's great to hear you would not hesitate to return to us for some good quality shelves :)

Posted 2 years ago

“Nice looking shelves and delivery/communication was good but in order for the shelves to go on the wall, we have to improvise a little. The holes drilled into the shelves were too big for the silver bracket so we had to wrap cello tape around them so they would insert better otherwise they would have moved around. After the shelf was up, within 1 day of having items on the shelf, it started to tilt forward. When checking, the silver fixing had become loose yet the screws were still at its tightest. We had to find the thinnest of materials to wedge in between the fixing and the wall which helped bring the shelf back straight but we’re going to need to use a different fixing because it is starting to lean again and if this doesn’t work, I’ll need to purchase a bracket which defeats the object of a floating shelf. Disappointing.”

Helpful Report

Posted 2 years ago

“The metal inserts did not properly fit into the wooden holes of the shelf, poor workmanship.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review. Sorry to hear you were not happy with the workmanship and felt the metal inserts did not fit properly. We do drill the holes with a 13mm drill bit and the fixings are 12mm. We make the holes slightly bigger because if we made them the same size as the fixings it would be quite difficult to get the fixings in. We do recommend on the installation instructions to use some silicone or grab adhesive, in addition to this air dried oak does tend to shrink and it will shrink around the fixings.

Posted 2 years ago

“Easy website and ordering with quality product. Aftersales was fast efficient and courteous”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review. We are happy to hear you found our website easy to navigate and our after care team were efficient & courteous. We are glad you are pleased with the quality of your order and we hope to see you again soon :)

Posted 2 years ago

“Impressed with the delivery, packaging and quality of my oak beam which I am using as a floating book shelf. Hidden brackets very effective.”

Helpful Report

Posted 2 years ago

Hi Allan, thank you for your feedback. It's great to hear you were impressed with the quality, packaging and delivery of your beam and you found our fixings to be very effective. Thank you for shopping with us, we hope to hear from you again soon!

Posted 2 years ago

“Recommended by our wood burner fitter and like previous reviews great product at a good price. Very good customer service from Catherine. I would definitely recommend them”

Helpful Report

Posted 2 years ago

Hi Baz, thank you for your 5* review! It's great to hear we were recommended to you and you were not disappointed with your order from us. It's great to hear you would not hesitate to return to us in the future and you were happy with the service you received from our customer service team :)

Posted 2 years ago

“Great product, great service. Cant really fault Traditional Beams. We went with the 'Rustic Oak Beam *Aged*' (14cm x 14cm x 122cm) in the medium oak finish. The wood is full of character and the colour is as we had hoped. The wall fixings are easy to use and are a nice tight fit on the wood.”

Traditional Beams 5 star review on 2nd March 2022

Helpful Report

Posted 2 years ago

Hello, thank you for taking the time to share your photo with us! We are thrilled to hear you are happy with your aged oak beam and the character & colour is exactly what you hoped for! Than k you for choosing to shop with Traditional Beams we hope to hear from you again!

Posted 2 years ago

“Delighted with the beam we ordered”

Helpful Report

Posted 2 years ago

Hello, it's great to hear you are delighted with the floating beam you have ordered from us. Thank you for choosing to shop with Traditional Beams :)

Posted 2 years ago

“Excellent quality at a great price. Easy to hang. Would definitely recommend”

Helpful Report

Posted 2 years ago

Hello, thank you for your review! We are thrilled to hear you are happy with your aged oak beam and the quality & price of it. Thank you for your recommendation we really appreciate it and hope to see you again soon!

Posted 2 years ago

“In the middle of decorating but the beam is just what we were looking for on the chimney breast! Very happy with it.”

Helpful Report

Posted 2 years ago

Hi Dale, thank you for taking the time to share your photo with us! it's great to hear you are happy with your aged oak floating beam and we have managed to supply exactly what you were looking for. Thanks for choosing to shop with Traditional Beams!

Posted 2 years ago

“Very helpful team, easy purchase process and speedy delivery. I love my new mantel shelf!”

Traditional Beams 5 star review on 28th February 2022

Helpful Report

Posted 2 years ago

“Great service, fantastic communication all the way through the process. I especially loved the way they sent me pictures of the beam I ordered. This was to check if the character of the beam was what I wanted. The end result..... absolutely stunning. 100% be purchasing again.”

Helpful Report

Posted 2 years ago

Hi Ryan, thank you for taking the time to leave us a review and for sharing your photo with us! Your beam looks beautiful and has bags of character! We are thrilled to hear how happy you are with the service & communication you received from us and we have managed to supply what you were looking for! Great to hear you would not hesitate to return to us in the future, we look forward to hearing from you again :)

Posted 2 years ago

“Love our oak beam. Its the perfect central focal point to our living room.”

Helpful Report

Posted 2 years ago

Hi Katie, we are thrilled to hear you love your oak floating beam and it has become the focal point of your living room! Thank you for your order and we hope to hear from you again in the future :)

Posted 2 years ago

“Very happy with the beam that was ordered. A good price for the size and easy instructions to follow to fit.”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review. We are happy to hear you are pleased with your solid oak beam and the price. Glad you found our installation instructions easy to follow! Thank you for choosing to shop with Traditional Beams we hope to see you again soon!

Posted 2 years ago

“Love the walnut shelving and fascia I purchased. Look really good in my sitting room. Would highly recommend.”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback. We are happy to hear you love the walnut Oak Floating Shelves and Oak Fascia Beam you have purchased from us! It's great to know you would highly recommend us! Thank you for choosing to shop with Traditional Beams :)

Posted 2 years ago

“Excellent service and friendly and knowledgable personnel. Shelves arrived when promised and look great. Would use again and highly recommend.”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review! We are happy to hear your floating shelves look great and you found our customer service team friendly & knowledgeable. Thank you for the recommendation we really appreciate it and hope to hear from you again in the future!

Posted 2 years ago

“Ordered an oak shelf received it within a few days. Well packed. Fitting instructions online were very clear and easy to follow. Really impressed with the fixings, very clever that they are slightly offset and adjusted to get a level using a 10mm spanner. I’m really pleased with my purchase and the service received. I was kept updated with the progress of the order. Certainly use again and recommend to anyone.”

Helpful Report

Posted 2 years ago

Hi Michael, thank you for taking the time to leave us such a kind review. It's great to hear you would not hesiste to return to us again in the future and you would recommend us to anyone :) We are glad you were impressed with the fixings we supply and the timely manner your order was delivered. Thank you for choosing to shop with Traditional Beams we hope to see you again in the future!

Posted 2 years ago

“I recently made a purchase from this company cannot fault the product the delivery was early would highly recommend.”

Helpful Report

Posted 2 years ago

Hi Linda, thank you for your feedback. It's lovely to hear you would highly recommend us and you have found our company & products faultless! Happy to hear your order was delivered earlier than expected. We hope to see you again in the future!

Posted 2 years ago

“Lovely beam! Looks fantastic and is a gorgeous colour”

Traditional Beams 5 star review on 24th February 2022

Helpful Report

Posted 2 years ago

Hi Sarah, thank you for your review and for sharing your photo with us. It's wonderful to hear you are happy with your aged oak fireplace beam and the colour of it! Your fireplace looks lovely :) We hope to hear from you again soon!

Posted 2 years ago

“Great service price and quality! Am over the moon with what was supplied! Was kept up to date and time lines were communicated and all met would recomend! However the delivery from DHL was not good at all!”

Helpful Report

Posted 2 years ago

Hello, thank you for your review! We are thrilled to hear you are over the moon with your order and the service you received from us. Sorry to hear you did not have a good experience with DHL, please let us know any feedback on this and I will raise this with the area manager. Thank you for choosing to shop with Traditional Beams :)

Posted 2 years ago

Traditional Beams is rated 4.9 based on 2,892 reviews