Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,944 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 22nd February 2025

1032

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have purchased from traditional beans. Beautiful mantels both times, quick ordering, delivery and easy to follow installation.”

Traditional Beams 5 star review on 3rd January 2024

Helpful Report

Posted 1 year ago

Hi, Thanks for sharing your photo with us, we are pleased to hear you are happy with your beam and the overall service you received from us - we hope to see you again for the third time running :D We really appreciate it.

Posted 1 year ago

“A very easy & enjoyable all round shopping experience and the courier service that delivered it was excellent. Very excited about my new Oak Beam Mantle, it looks beautiful, its worth every penny we love it.”

Traditional Beams 5 star review on 1st January 2024

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Posted 1 year ago

Hi Pam, Thanks for sharing your photo with us, we are thrilled to hear you are happy with your Oak Beam Mantel and the overall service you received from us - we hope to see you again in the future :)

Posted 1 year ago

“Arrived well packaged, so no damage. Important to read the instructions carefully. I needed to order from Amazon a 20mm spade drill bit for the task of hanging the oak shelf. The fixing brackets were the correct number when viewing the length and weight of the shelf. The shelf, unfortunately, does not butt right against the wall but leaves a small gap due to the fittings sticking out from the shelf slightly. A very minor issue. The shelf looks good with the Christmas cards and small Christmas trees. Nice piece of wood.”

Helpful Report

Posted 1 year ago

“Beautiful, high quality products, incredibly friendly and efficient staff.”

Traditional Beams 5 star review on 29th December 2023

Helpful Report

Posted 1 year ago

Hi Samantha, Thanks for sharing your photo with us, we are pleased to hear you are happy with your Solid Oak Cross Leg dining table and the efficient service you received from us - we hope to see you again in the future :)

Posted 1 year ago

“Thanks to traditional beams for these 2 beautiful shelves. One for cook books and one for Spices”

Helpful Report

Posted 1 year ago

“Absolutely over the moon with the quality of the fire surround I have purchased. Exactly what I wanted, cut to size and looks amazing. The pictures don’t do the products justice. Ease of ordering, customer service and delivery all excellent. Won’t hesitate to recommend this company to others.”

Helpful Report

Posted 1 year ago

Hi Laura, Thank you for the 5 star review! We are thrilled to hear you found our Customer Service team helpful and you can appreciate the craftsmanship that goes into our products :D Thank you for your recommendation, we really appreciate it and we hope to see you again!

Posted 1 year ago

“Love my new shelves exactly what I wanted. Only downside i had to chase delivery but was worth the wait. Thank you”

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Posted 1 year ago

“Looks amazing can’t fault the company at all definitely recommend”

Helpful Report

Posted 1 year ago

Hello, thanks for your feedback! We are happy to hear you are pleased with your Aged Oak Fireplace Beam and you would not hesitate to recommend us :) We hope to see you again soon!

Posted 1 year ago

“Very good quality oak beams”

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Posted 1 year ago

Hi Robert, thanks for your 5* review! We are pleased to hear you are happy with your Classic Oak Mantel and the quality of it :) We hope to see you again soon!

Posted 1 year ago

“Great product with a good quality finish. Customer service was excellent and lead times where as predicted by the company. 10/10”

Helpful Report

Posted 1 year ago

Hi David, thanks for sharing your photo with us, we are pleased to hear you are happy with your beam and the customer service/delivery timescales you received from us - we hope to see you again in the future :)

Posted 11 months ago

“Good friendly service, good delivery service Great product”

Helpful Report

Posted 1 year ago

“Just as described, nice mantle shelf”

Helpful Report

Posted 1 year ago

Hi Judi, Thank you for leaving us a review :) We're really pleased that you're happy with your mantel shelf! Thanks for shopping at Traditional Beams!

Posted 1 year ago

“Looks great.”

Helpful Report

Posted 1 year ago

Hi Valerie, Thank you for taking the time to leaving us a review :) We're pleased that you're happy with your rustic oak Floating Shelf! Thanks for shopping at Traditional Beams.

Posted 1 year ago

“Really impressed with our beam. Emailed the company for more information on the beam I was interested in and received a very prompt reply. Excellent quality at an affordable price. It looks just as I had envisaged (and hoped!).”

Traditional Beams 5 star review on 19th December 2023

Helpful Report

Posted 1 year ago

Hi Inger, Thank you for leaving us such a lovely review and sending over a photograph! We're pleased that you're happy with the efficient information and service you received in placing your order :) Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“The beam is perfect and arrived in good time”

Helpful Report

Posted 1 year ago

Hi, Thanks for leaving us 5 stars :) We're really happy that you're pleased with your Solid Oak Beam! Thank you for shopping at Traditional Beams!

Posted 1 year ago

“We ordered a rustic beam for our Fire Place. Arrived in time and it was exactly how we had imagined it to be. It finishes off our fire place perfectly! Will definitely order again for here in the future.”

Helpful Report

Posted 1 year ago

Hello, Thank you for leaving us 5 stars and lovely feedback :) We're thrilled that you're happy with your finished look! Thanks for shopping at Traditional Beams, we hope to hear from you again soon

Posted 1 year ago

“Received a beautiful piece from Traditional Beams. Thank you!”

Helpful Report

Posted 1 year ago

Hi Hazel, Thank you for the lovely feedback :) We're so happy that you're pleased with your product! Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“Our living room project was very important to us and the beam we had supplied was the finishing touch to our fire place . Beautiful product and great service.”

Traditional Beams 5 star review on 17th December 2023

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Posted 1 year ago

Hi Gary, Thank you so much for the review! We are so pleased that you're happy with the finished look :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“I ordered an oak windowsill which i needed delivering before the estimated delivery time, phoned to let them know the situation and it was sorted and delivered in rapid time, quality product and excellent customer service, 3rd time ive bought from this company and will deffo buy from them in the future.”

Helpful Report

Posted 1 year ago

Hi Philip, Thank you for leaving us such a lovely review :) We're really pleased that you're happy with the service and products we provide, thank you for returning to us! We hope to hear from you again soon!

Posted 1 year ago

“Hi. I would firstly like to comment on the correspondence via email with an employee named Carly. Carly’s communication with us was exceptional she was so helpful and very quick to solve an issue which we had with our delivery. I have to comment that we received two beams. Our first was lost in transit in Belfast. Carly made contact with the courier and when told the item was lost she promptly place another order and had it dispatched. We were very thankful for this. Much to our surprise we received the two beams a week apart. The second beam was sitting at our back door when we arrived home. This is where your customer service took a fall. I made contact via email to make aware of the second beam and ask what we can do this said to have it returned. The email I received was from a different employee. I found her email very abrupt and cheeky. When we were being honest of the second beam arriving and we were happy to help in anyway to get it returned to yourselves. It was more or less to much trouble for this employee. Although with putting this aside. We have one beautiful beam up and have Christmas stockings hanging from it. thank you.”

Helpful Report

Posted 1 year ago

Hi Nola, Thank you for leaving us 5 stars :) and feedback. Our customer service team will always strive to help and support where we can. We're really pleased that you received in your beam, and in time for Christmas too :) Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

Traditional Beams is rated 4.9 based on 2,944 reviews