Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,892 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. Was delivered quickly. I am pleased with it.”

Helpful Report

Posted 3 years ago

Hi Helene, thank you for your feedback we really appreciate it. We are happy to hear you are very pleased with your order from us and it was delivered quickly. Thanks for shopping with Traditional Beams we hope to hear from you again!

Posted 3 years ago

“We ordered 2 oak floating shelves. They look great and we're really happy.”

Traditional Beams 5 star review on 6th September 2021

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Posted 3 years ago

Hi Mary, thank you for taking the time to leave us a review and for sharing your photo with us - we love to see the end result of our customer installations! It's great to hear you are really happy with your oak floating shelves. Thanks for choosing to shop with us!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hello, thank you for your review, we are thrilled to hear you are happy with the service you received from us. We hope to hear from you again!

Posted 3 years ago

“We had a problem with surround pieces not colour matched. Catherine had them collected and a new piece made to match, pictures sent to me to make sure I was happy. Fabulous customer service from Catherine and the team”

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Posted 3 years ago

Hi Ken, thanks for leaving us a review. We are glad you found our customer service team helpful and you are happy with the end result of your surround! It was a pleasure dealing with you and we hope to hear from you again in the future!

Posted 3 years ago

“Great quality.”

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Posted 3 years ago

Hello, Thank you for leaving us a 5* review, its great to hear you are happy with the quality of your order. Thanks for shopping with Traditional Beams we hope to hear from you again soon!

Posted 3 years ago

“Bought a fireplace beam in rustic oak. I called the company to get advice on what sort of fixing I needed and the told me that it was all included. Beam arrived and it was lovely. Fitting was a little stressful but went well and the beam looks great above our fireplace. So pleased we will be ordering a second one for another fireplace. Recommended”

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Posted 3 years ago

Hi Andrew, thanks for taking the time to leave us a review we really appreciate it! We are happy to hear you received good advice from our customer service team and it looks great above your fireplace! Wonderful to hear you will be returning for another order from us :)

Posted 3 years ago

“We purchased an oak beam to frame our fireplace, the product is excellent, as was packing and delivery. I would recommend this company.”

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Posted 3 years ago

Hi Bob, thanks for leaving us a 5* review. Its' lovely to hear you would recommend us! We are glad you are happy with the quality/packaging & delivery of your order and we hope to hear from you again in the future!

Posted 3 years ago

“Really lovely quality, cannot fault the product at all”

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Posted 3 years ago

Hello, thank you for your 5* review, its great to hear you can't fault our product and you are happy with the quality. Thanks for shopping with traditional Beams :)

Posted 3 years ago

“I was delighted with the response I got for my order, it was small but not too much trouble. When it arrived a week or two later, I followed the instructions for fitting it & it assembled easily, no issues & looks fabulous. I have used this company a couple of times now & have been pleased each time with the service & quality of the item. I would be happy to recommend them to any other who wants a bespoke item1”

Helpful Report

Posted 3 years ago

Hello, thank you for taking the time to leave us some feedback, its lovely to hear you would be happy to recommend us to anybody. We also thank you for your repeat custom and hope to hear from you again in the future :)

Posted 3 years ago

“Beautiful beam and quick delivery! Very happy.”

Helpful Report

Posted 3 years ago

Hi Natasha, thank you for your review, its great to hear you are very happy with your order and the delivery :) Thanks for shopping with Traditional Beams we hope to hear from you again soon!

Posted 3 years ago

“Absolutely brilliant service from the start. Had emails all the way through until delivery to keep us updated. The end product received was exactly as we had pictured it would be. Cannot recommend enough.”

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Posted 3 years ago

Hi Suzanne, thank you for leaving us a review. We are thrilled to hear you are happy with the service you received from us and we have provided exactly what you were looking for. Thank you for the recommendation we really appreciate it! We hope to hear from you again soon!

Posted 3 years ago

“Traditional beams once again supplied me with a fantastic solid oak mantle. Exactly as described and delivered on time. A pleasure to do business with. Thanks again, Kevin”

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Posted 3 years ago

Hello, thank you for taking the time to leave us a lovely review. We are happy to hear you find Traditional Beams a pleasure to do business with and we really appreciate your continued custom! Thank you for shopping with us, hopefully speak again soon :)

Posted 3 years ago

“I visited the showroom today and met Catherine who was so lovely and helpful. I had no idea about oak beams and was given excellent advice and guidance so that I got the best product for me. My new beam is stunning. Thank you”

Helpful Report

Posted 3 years ago

Hi Alice, thank you for leaving us a review. it's great to hear you found our advice and guidance very helpful and we helped you decide on the best product for you :) We are glad you lobe your beam and it was a pleasure meeting with you - we hope to speak with you again soon!

Posted 3 years ago

“Excellent service, Beam arrived before the expected delivery date. High quality material. Would definitely recommend.”

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Posted 3 years ago

Hi Shane, thank you for leaving us a review and recommendation we really appreciate it! It's wonderful to hear you received an excellent service from us and your order arrived earlier that expected. We look forward to hearing from you again!

Posted 3 years ago

“I came across Traditional Beams whilst searching for an oak fire surround. After looking at the pictures and watching their youtube video I decided to buy an aged rustic oak beam fire surround in medium oak colour. I received the surround pretty quickly, unpacked the boxes to reveal three gorgeous pieces of wood which I left for three weeks to acclimatise in my living room. I fitted them with no trouble at all with the fixings provided. Everything was going so well. Some weeks later I decided to tile around the beams with real slate split face tiles. Unfortunately I dripped some tile adhesive on one of the beams. When I cleaned it off it had left a small light patch which was quite noticeable. I emailed Traditional Beams for advice on restoring the light patch. I was contacted by Catherine who sent me some stain and wax polish free of charge. I used these to restore the beam to its original beautiful glory. Thank you very much Catherine and Traditional Beams for an excellent product and excellent after sales service. I highly recommend this British company.”

Traditional Beams 5 star review on 1st September 2021

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Posted 3 years ago

Hi David, thank you for taking the time to leave us such a lovely review and for sharing your photo with us! Your fireplace looks amazing and we are glad you think so too! Its also great to hear you were happy with our customer service team and found them helpful! Thank you for the big recommendation we really appreciate it and we hope to hear from you again in the future!

Posted 3 years ago

“Good quality beam with a great “finish”, good delivery service too”

Helpful Report

Posted 3 years ago

Hi Ann, thanks for leaving us some feedback, we are thrilled to hear you are happy with the quality/finish of your beam and you were happy with the delivery service too :) Thanks for shopping with Traditional Beams!

Posted 3 years ago

“Was looking for some quality rustic floating shelves and was recommended this company by a friend. The shelves are amazing quality and are very easy to put up. I was extremely glad they offer plasterboard fixings which makes putting them up in a new house easy. Delivery was not the fastest, but they have to be made to measure and I didn't mind waiting. I've already ordered more and will no doubt be coming back soon!”

Helpful Report

Posted 3 years ago

Hi Malcolm, thank you for taking the time to leave us such a nice review. We are delighted you are happy with the quality of your order and found our installation process easy to follow! Thank you for your repeat custom we really appreciate it :)

Posted 3 years ago

“Really pleased with our beam for our fire place, great service too.”

Helpful Report

Posted 3 years ago

Hello, thanks you for leaving us a review, we are happy to hear you are really pleased with your beam and the service you received - please let us know what we can do better next time to read=ch the full 5 stars as your feedback is very important to us :)

Posted 3 years ago

“Exactly what we expected! Greatly packed on delivery and simple instructions follow - this is the second time we’ve purchased shelves from this company and would definitely consider them for any future shelves”

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Posted 3 years ago

Hi Charlotte, thank you for leaving us a review. We are glad you have received exactly what you expected and you were happy with the packing & installation instructions. We are happy you would use us in the future for further orders, we look forward to hearing from you!

Posted 3 years ago

“The quality and finish is superb, the best oak shelves I have seen. My only grip is the fitting could be better to accommodate plasterboard walls 8/10”

Helpful Report

Posted 3 years ago

Hi James, thanks you for your review. This is because you have ordered the shelves for solid brick walls, we do have plasterboard versions available on our website - if you would like to get in touch please email us on info@traditionalbeams.com and we will advise you on what you need to do in this situation as you have ordered the wrong shelves

Posted 3 years ago

Traditional Beams is rated 4.9 based on 2,892 reviews