Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,906 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 22nd December 2024

1020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an oak windowsill which i needed delivering before the estimated delivery time, phoned to let them know the situation and it was sorted and delivered in rapid time, quality product and excellent customer service, 3rd time ive bought from this company and will deffo buy from them in the future.”

Helpful Report

Posted 1 year ago

Hi Philip, Thank you for leaving us such a lovely review :) We're really pleased that you're happy with the service and products we provide, thank you for returning to us! We hope to hear from you again soon!

Posted 1 year ago

“Hi. I would firstly like to comment on the correspondence via email with an employee named Carly. Carly’s communication with us was exceptional she was so helpful and very quick to solve an issue which we had with our delivery. I have to comment that we received two beams. Our first was lost in transit in Belfast. Carly made contact with the courier and when told the item was lost she promptly place another order and had it dispatched. We were very thankful for this. Much to our surprise we received the two beams a week apart. The second beam was sitting at our back door when we arrived home. This is where your customer service took a fall. I made contact via email to make aware of the second beam and ask what we can do this said to have it returned. The email I received was from a different employee. I found her email very abrupt and cheeky. When we were being honest of the second beam arriving and we were happy to help in anyway to get it returned to yourselves. It was more or less to much trouble for this employee. Although with putting this aside. We have one beautiful beam up and have Christmas stockings hanging from it. thank you.”

Helpful Report

Posted 1 year ago

Hi Nola, Thank you for leaving us 5 stars :) and feedback. Our customer service team will always strive to help and support where we can. We're really pleased that you received in your beam, and in time for Christmas too :) Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“Fantastic service, the beam is truly magnificent”

Helpful Report

Posted 1 year ago

Hi Susan, Thanks for leaving us 5 stars! We're so pleased that you're happy with the service provided and beam supplied :) Thanks for shopping at Traditional Beams!

Posted 1 year ago

“Exactly what we wanted. Always tricky with measurements & colour whilst buying online, but no problem at all here. Clear instructions & fittings supplied”

Traditional Beams 5 star review on 14th December 2023

Helpful Report

Posted 1 year ago

Hi Julie, Thank you so much for the lovely review! We are so pleased that you're happy with the finished look, your shelves look great :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“Was told shelves was suitable for stud walls this isn’t true with the fixings they suggested”

Helpful Report

Posted 1 year ago

“Excellent service from Traditional Beams. Great communication and first-rate product.”

Helpful Report

Posted 1 year ago

“Really fantastic product and service +++++”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thank you for the lovely review! We hope to hear from you again in the future :)

Posted 1 year ago

“Very pleased with my new shelf. I ordered a custom size, it was delivered and packaged well. It was easy to fit and feels very solid and well made. The quality was very high and the fixings and holes were marked and drilled to perfection.”

Traditional Beams 5 star review on 10th December 2023

Helpful Report

Posted 1 year ago

Hi Laura, Thank you so much for the review! We are so pleased that you're happy with the finished look :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“Beam was spot on, excellent finish and even came with secure fixings. only thing missing is wood colour samples as pictures make it hard to choose. very happy with the final product though and very well packaged.”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving us a lovely review! We are pleased that you're happy with your product and quality of your beam :) Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“When we had an issue with the courier who had handled my delivery badly (the box had obviously been dropped and the corner bashed in, causing the oak shelf to be so damaged that the corner had splintered!), Traditional Beams saw my photos of the damage shelf and immediately replaced it. Excellent speedy service all round to rectify the problem. Also, the Company used a different courier for the new shelf. Christine Porter”

Helpful Report

Posted 1 year ago

Hi Christine, Thanks for the lovely review! Our customers and products are very important to us, we're pleased that you are happy with the service you have received :) Thank you for shopping at Traditional Beams!

Posted 1 year ago

“Superb beautiful mantle beam and my oak shelves add so much character to an alcove who knew! Fabulous customer service friendly helpful and efficient well done 👏”

Helpful Report

Posted 1 year ago

Hi Helen, Thank you for such lovely feedback! We are thrilled that you're so happy with the overall service and products that you have received from Traditional Beams :)

Posted 1 year ago

“Very pleased with the quality of the mantel shelf, was exactly as described and received withing a couple of weeks.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for the feedback :) We're very happy that you're pleased with the quality and dispatch time of your Solid Oak Mantle. Thanks for shopping at Traditional Beams!

Posted 1 year ago

“Excellent new mantelpiece, cut to length, delivered on schedule and very easy to fit.”

Helpful Report

Posted 1 year ago

Hi Karl, Thank you for such a lovely review. We're really pleased that you're happy with your bespoke Oak Mantelpiece :) Thanks for shopping at Traditional Beams!

Posted 1 year ago

“Very good quality product and very quick delivery.”

Helpful Report

Posted 1 year ago

Hi Martin, Thank you for leaving us 5 stars :) Thanks for shopping at Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“This company product’s are just gorgeous, the delivery and service was second to none and the installation of my beam was just so simple and easy , just love this beam thank you”

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Posted 1 year ago

Hi Liss, Thank you for such a lovely review! We are so pleased that you're happy with you're product. Thanks for shopping at Traditional Beams!

Posted 1 year ago

“A good experience from start to finish. The website is easy to navigate and the colours are true to life. The beam was delivered on time and well packaged. Easy to install and looks great above the stove”

Traditional Beams 5 star review on 6th December 2023

Helpful Report

Posted 1 year ago

Hi Robyn, Thanks for leaving us 5 stars and such lovely feedback :) We are so pleased that you're happy with the experience you received at Traditional Beams and with the finished look of your fireplace! Thanks for shopping with us, we hope to hear from you again in the future.

Posted 1 year ago

“Very happy with our new beam”

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Posted 1 year ago

Hi Anthony, Thanks for the review and 5 stars :) Thank you for shopping at Traditional Beams!

Posted 1 year ago

“Ordering the beam we wanted was straightforward on the website and very happy with the product when it arrived would definitely recommend or use again”

Helpful Report

Posted 1 year ago

Hi Andrew, What a lovely review :) Thank you for recommending us! We're pleased that you're happy with the product and service you have received! Thanks for shopping at Traditional Beams, we hope to hear from you soon!

Posted 1 year ago

“Fantastic aged oak beam, really makes our home feel even more homely! 100% recommend!!”

Traditional Beams 5 star review on 29th November 2023

Helpful Report

Posted 1 year ago

Hi Ryan, Thank you so much for review! We are so pleased that you're happy with the finished look :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“Absolutely love the beam, exactly what I was after. It’s really finished off my fireplace perfectly. Thank you!”

Helpful Report

Posted 1 year ago

Hi Natalie, Thank you so much for the review! We are so pleased that you're happy with the finished look :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

Traditional Beams is rated 4.9 based on 2,906 reviews