Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,956 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 2nd March 2025

1036

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic beam! Quality is emense!! Makes a fantastic feature in our room. Easy to install as well. Clear instructions and all parts to fit. Fast delivery as well. Thanks very much!!”

Traditional Beams 5 star review on 17th August 2018

Helpful Report

Posted 6 years ago

Hello James, Wow, your beam does look fantastic in your room! Fits in beautifully. We are so glad you found the quality immense and the instructions clear. Thanks for shopping with us. We would love to deal with you again.

Posted 6 years ago

“Excellent service and an excellent product.”

Helpful Report

Posted 6 years ago

Hi David, Thank you for your great review. We are pleased you found the service and product excellent.

Posted 6 years ago

“Beautiful beam, just what we wanted. The website colour choosing facility really helped to make sure we got just the right colour. A tiny tiny observation, and we appreciate it's a natural piece, but there were more cracks in it than ideal and when I ran my finger down one the wrong way I did get a splinter. This wouldn't stop us from buying from you again but I would in hindsight perhaps contact you first just to make sure it was a bit smoother.”

Helpful Report

Posted 6 years ago

Hello Angelina, thank you so much for taking the time to leave us this honest review. We are glad you found the colour choosing facility helpful and the beam beautiful. In regards to your observation, we thank you for bringing this to our attention... All our beams do vary in cracks due to it being a natural product as you said yourself and a lot of people do actually prefer one with more cracks to give it character, however we are able to select a piece of wood with less cracks if we are aware you would like a smoother piece and we are also able to send you pictures before we ship anything to you so please don't hesitate to use us again if you need anything else in the future. Thank you.

Posted 6 years ago

“Great looking beams with lots of choice. Of the 3 beams I ordered, one came the wrong style, but was swapped out with no quibble.”

Helpful Report

Posted 6 years ago

Hi Martin, thank you for taking the time to leave us a review. We are pleased you found we had a large selection to chose from. And we are sorry about the confusion of one of the beams and thank you for your understanding.

Posted 6 years ago

“I’m so pleased with the floating shelves I ordered. Top quality goods at a resonable price with excellent customer service. Would highly recommend.”

Helpful Report

Posted 6 years ago

Hello Scott, Thank you for taking the time to leave us a review. We are thrilled you found your shelves top quality and a reasonable price, as well as our customer service excellent! We love hearing reviews like this showing our hard work pays off. We would love to see you again.

Posted 6 years ago

“I purchased floating shelves. Stunningly fabulous,very pleased with them.Although the colour wasnt as dark as i expected (rugger brown i chose) even so I was not disapointed,shelves are beautiful.They came with holes already drilled in and wall fixings included.Wonderful.”

Helpful Report

Posted 6 years ago

Thank you for your lovely honest review of the floating shelves. We are pleased that you are happy with your purchase. We are so glad you find them beautiful. Many thanks for shopping with Traditional Beams.

Posted 6 years ago

“Very pleased with my purchase. Many colours to choose from with different sizes to fit your space, and found the perfect Walnut colour to match my flooring with easy fitting instructions. Lots of compliments so far. Would definitely recommend to others.”

Helpful Report

Posted 6 years ago

Hello, We are thrilled you love your purchase, thank you for taking the time to leave us this great review. We are very pleased you love all of our colour variations and was able to match it to your flooring. We would love to see you again.

Posted 6 years ago

“We ordered a fireplace beam to replace our plastic fire surround and we love it! Lots of choice for the wood stain so we could pick something that would go with the new wallpaper! Photo attached (decorating not finished yet!) would recommend!!”

Traditional Beams 5 star review on 8th August 2018

Helpful Report

Posted 6 years ago

Hello Eve, Thank you sharing this great review as well as sharing the picture. The beam works really well with your fireplace, it looks fantastic! I hope you can also send us another picture once its fully decorated as I can image its going to look brilliant and it would be lovely to see the finished result! We are so glad you love the beam. Thank you for shopping with us. We would love to deal with you again. Enjoy!

Posted 6 years ago

“Really pleased with the service and quick delivery. Beam is exactly what I wanted, colour matches perfectly with rest of my furniture.”

Helpful Report

Posted 6 years ago

Hi Katrina, thank you taking the time to leave us this review, it's much appreciated. We are thrilled you are pleased with your beam and it matches your furniture well. We would love to deal with you again.

Posted 6 years ago

“Very good quality brick slips that give off a very rustic feel”

Helpful Report

Posted 6 years ago

Hi David, Thank you for reviewing our brick slips. We are thrilled you are happy with the look of them!

Posted 6 years ago

“This is my second order from you - I had to ring to ensure you had received my order as I did not get a confirmation email. I did get an email to advise of delivery. The shelf was well packed no 'injuries'. My first order I advised that a corner of the parcel was damaged and the shelf just about escaped being damaged. The shelf is up and looking good- thank you”

Helpful Report

Posted 6 years ago

Hello, Thank you for this review. We are so pleased your shelf is up and looking great. We are sorry you did not get an email confirmation for the order and you had to check with us. An order confirmation should of been sent automatically so we apologise for this. Thank you for using Traditional beams.

Posted 6 years ago

“Excellent service baring in mind I made an error with my original order. David promptly responded and resolved my issue and updated me on the progress. Product arrived earlier than expected and met all our requirements. Great to see good customer service is still alive and kicking 😆”

Helpful Report

Posted 6 years ago

Hi Ian, Thank you so much for this lovely review. We are thrilled that you found our customer service excellent and you were happy with your beam! Thanks for using Traditional Beams. We would love to deal with you again.

Posted 6 years ago

“What a great piece of oak.Fits the room perfectly.Fast delivery and great customer service.”

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Posted 6 years ago

Hi Martin, Thank you for this great review. It's much appreciated. We would love to deal with you again.

Posted 6 years ago

“Excellent quick and efficient services. Quality product that looks beautiful. Will use again when purchasing shelving. Thanks”

Helpful Report

Posted 6 years ago

Thank you Chris for this great review. We are glad you love your product. We look forward to seeing you again.

Posted 6 years ago

“Wonderful piece of oak. Fits the room perfectly! The order came very quick, especially considering I asked mounting holes to be drilled at slightly different locations. Installation was a walk in the Park. Very happy with the result!”

Helpful Report

Posted 6 years ago

Hi Kryn, Thanks for taking the time to leave us a great review. We are thrilled you are happy with your purchase. We would love to see you again. :)

Posted 6 years ago

“Love love love my beam!! Thank you so much. Looks great above my fire”

Helpful Report

Posted 6 years ago

Hi Vickie. Thank you so much for this great review. We are thrilled that you love your beam so much! Thank you for shopping with us. We would love to deal with you again.

Posted 6 years ago

“Excellent service and lovely beam”

Helpful Report

Posted 6 years ago

Hi Claire, Thanks of the 5* review. We are glad you love your beam! Enjoy

Posted 6 years ago

“Very happy with this beam. It goes perfectly with our living room. We will definitely be ordering again!!”

Helpful Report

Posted 6 years ago

Hi Ryan, We are thrilled you are happy with your beam. Thanks for taking the time to leave us a review. We would love to deal with you again.

Posted 6 years ago

“Arrived quickly, easy to I stall and looks really good. Really impressed with the beam we ordered will definitely be ordering again.”

Helpful Report

Posted 6 years ago

Hi Nicola, thank you for this great review, We are pleased you are impressed with the beam and found it easy to install. We would love to see you again.

Posted 6 years ago

“Beam had lots of large cracks more than we would expect after drying process But main issue is the brackets given the weight of the beam they were not very substantial and are 1mm thinner than holes in beam, so beam slips away from wall as nothing to hold it in. Was fitted with two friends both tradesmen who know what they are doing, so followed fitting instructions exactly Very disappointing”

Helpful Report

Posted 6 years ago

Hello John, We are very sorry that you feel the screws and beam were not adequate. This is the first bad review this year in regards to the quality of the beam and fixings so it comes as a bit of a shock to us and we are very disappointed we did not meet your expectations. Our customer satisfaction is important to us. Firstly we do recommend waiting around a week before install so that the beam can acclimatise to your room temperature to reduce movement and make sure you're happy. The beam should crack during this process but not a huge amount. If you feel your beam has cracked more than it should we would be more than happy to take a look if you send us some photos to info@traditionalbeams.com so we can check this out. We would replace a beam if it has cracked a substantial amount more than it should. The screws have to be slightly thinner than the holes so that the beam fits over them however it should not be falling off. Did you fit to a masonry or timber stud wall? Sometimes if you fit to a plasterboard wall with a cavity behind there is nothing for the screws to hold onto and this can cause them to drop. We are very sorry again for your disappointment.

Posted 6 years ago

Traditional Beams is rated 4.9 based on 2,956 reviews