Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,891 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Tell us how Traditional Beams made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two fireplace beams and a shelf ans they are Great quality products. Delivery was quick.”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review! We are pleased to hear you are pleased the the quality of your order and you found our delivery service prompt. We hope to see you again soon!

Posted 2 years ago

“Yet another lovely shelf, good quality looks great”

Helpful Report

Posted 2 years ago

Hello, thank you for your second purchase from us, we are pleased to hear you are always happy with the quality of our products :D

Posted 2 years ago

“I ordered a 5 foot floating shelf for cavity wall fitting, came with three mounts easy to install and level up. Very sturdy and my sound bar sits nicely. They are made to order so it will take a little longer to arrive. When it arrived the delivery driver left at the back door resting on the door then rang the bell then left, my daughter (she’s19) opened the door and it fell on her (no one injured and no damage to shelf).”

Helpful Report

Posted 2 years ago

Hi Christopher, thank you for your feedback! We are pleased to hear you are happy with your Beam and you found our installation method very sturdy. Sorry to hear this regarding our courier, I will raise a complain regarding this as it is not how we expect our customers or items to be treated, sorry for any inconvenience caused.

Posted 2 years ago

“Brilliant company ! the products really stand out and oozes quality you can see the workmanship in every order. Customer service is second to none nothing is too much trouble and the impossible becomes possible after a simple conversation. Highly recommend!”

Helpful Report

Posted 2 years ago

Hi Mark, thanks for your review! It's lovely to hear you can recognise the craftsmanship that goes into our items and you have found our customer service team second to none :) Thank you for your recommendation we really appreciate and it hope to hear from you again in the future!

Posted 2 years ago

“Absolutely no complaints! Ordered online, after much deliberation. Order acknowledged. Delivery times highlighted. Process of order sent. Dispatch notice sent. Delivered on time. Fittings included. Easy to put up. Delighted with the results.”

Traditional Beams 5 star review on 17th October 2022

Helpful Report

Posted 2 years ago

Hi Kevin, thanks you for sharing your photo with us! We are pleased to hear you were happy with the end to end service you received from us and you are delighted with the end result - your fireplace looks great!

Posted 2 years ago

“They are stunning and just what I wanted :-)”

Helpful Report

Posted 2 years ago

Hi Tanja, thanks for your 5* review we are pleased to hear we have supplied exactly what you were looking for :)

Posted 2 years ago

“Bueatiful solid mantle piece. Great service snd quick delivery. Will be recomending to friends, and hopfully will buy shelves to match soon. Thank you.”

Helpful Report

Posted 2 years ago

Hi Liz, thank you for your review! We are pleased to hear you are happy with your order and the service/quick delivery your received from us! Thank you for your recommendation and we look forward to hearing from you again soon :)

Posted 2 years ago

“Updated regularly on delivery and it fitted perfectly will def be buying more!”

Helpful Report

Posted 2 years ago

Hello, thank you for your review, It's great to hear you will be returning to us for another order! We are glad you were happy with the communication you received from us - we look forward to your next order :)

Posted 2 years ago

“Great quality product! You get what you pay for…”

Helpful Report

Posted 2 years ago

Hi Matthew, thank you for your 5* review. We are thrilled to hear you are pleased with the quality of your product and are happy with our competitive prices :)

Posted 2 years ago

“Product price is a little too high but quality is good. Install would be much easier if a template was provided to identify where to drill fixing holes”

Helpful Report

Posted 2 years ago

Hi Ian, thank you for your feedback. We are pleased to hear you are happy with the quality of your order, sorry to hear you feel the price is a little too high. Our timber is really well air dried for 3-5 years which reflects the price of our products, which is why can offer a lifetime guarantee. We have taken on board your comments regarding the template :)

Posted 2 years ago

“Have ordered a few times now and always the best quality and look goegeous.”

Helpful Report

Posted 2 years ago

Hi Jennifer, thank you for your 5* review and your second purchase from us! We are pleased to hear you are always impressed with the quality of our products! Thank you for choosing to shop with Traditional Beams, we hope to hear from you again :)

Posted 2 years ago

“The shelf we ordered arrived and didn’t look quite the same as what we ordered in terms of colour. We sent it back which cost us over £12 😅”

Helpful Report

Posted 2 years ago

Hi Marie, sorry to hear you were not happy with the colour of your shelf, your email advised the shelf you ordered was too thick for your purposes. The website does state that returns would need to be paid for by the customers, sorry for any disappointment.

Posted 2 years ago

“This is the second item I’ve purchased from Traditional Beams both are exceptional quality I wouldn’t hesitate to recommend”

Helpful Report

Posted 2 years ago

Hi Paul, thank you for your repeat custom, we really appreciate it! We are glad you are always pleased with the exceptional quality of our timber and you would not hesitate to recommend us :)

Posted 2 years ago

“Great service, very quick production times considering they are made to order. Carefully packaged meaning they arrived undamaged, solid quality and will last a lifetime. Special thanks to Catherine for her exceptional customer service.”

Helpful Report

Posted 2 years ago

Hi Stuart, thank you for taking the time to leave us a lovely review! We are pleased to hear we have provided you with an excellent service and you are impressed with our turn around time and the quality of the products :) It was a pleasure dealing with you and we hope to see you again!

Posted 2 years ago

“Excellent quality and service”

Helpful Report

Posted 2 years ago

Hi Susan, thank you for your kind review. We are delighted to hear you are happy with the quality of our products and the service you received from us!

Posted 2 years ago

“Excellent product which was well packaged and delivered on time . The web site was also easy to use and explained the options very well .”

Helpful Report

Posted 2 years ago

Hello, thank you for your review! We are glad you found our website easy to navigate and you are pleased with the quality, packaging & delivery of your order :)

Posted 2 years ago

“Very good product. From beginning to end good communication.”

Helpful Report

Posted 2 years ago

Hi Gina, thank you for your feedback! We are thrilled to hear you are happy with your order and the communication you received from us. Thank you for choosing to shop with Traditional Beams :)

Posted 2 years ago

“good communication throughout. good quality product.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review. We are pleased to hear you are happy with your order and the communication you received from us. We hope to hear from you again in the future!

Posted 2 years ago

“Fantastic product and delivered when I asked it to be delivered.”

Helpful Report

Posted 2 years ago

Hi David, thank you for your 5* review. We are pleased to hear you are happy with your order and it arrived on time! We hope to hear form you again in the future!

Posted 2 years ago

“Very good customer service and products as always, my go to company for anything oak”

Helpful Report

Posted 2 years ago

Hi Michael, it's lovely to hear we are always your go to company and we thank you for your repeat custom! It's great to hear we always manage to supply you with great products and customer service :)

Posted 2 years ago

Traditional Beams is rated 4.9 based on 2,891 reviews