Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,893 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful advice and prompt service.”

Helpful Report

Posted 4 years ago

Thanks for the review, We are pleased you found our advise helpful and service prompt.

Posted 4 years ago

“Have no fears what so ever dealing with this company, they do and deliver exactly what they say they will. We ordered shelves, they arrived on time and were just what we wanted, unfortunately we were unable to put them up because of solid stone walls, hammer drilling would have damaged the surrounding plaster, the house is 200 years old. We contacted Traditional Beams who explained their return procedure, the parcel was sent yesterday, my refund agreed and returned to my bank today. Outstanding service.”

Helpful Report

Posted 4 years ago

Hello James, Thank you for this great review, we really appreciate it. What lovely comments. I'm pleased to hear you really found our customer service outstanding. I'm very sorry your shelves wouldn't work with your wall. Thanks, Rebecca.

Posted 4 years ago

“Excellent! The beam over the fireplace has transformed the look of our living room. Easy to put up with supplied fixings. Thanks you!”

Helpful Report

Posted 4 years ago

Hello, thank you for taking the time to leave us a review, we really appreciate it. We are thrilled the beam has transformed the look of your room and it was easy to install.

Posted 4 years ago

“The beam was delivered on time and was exactly as described and pictured on the website. Installation was like hanging a picture. Straightforward and simple with good instructions. Many thanks.”

Helpful Report

Posted 4 years ago

Hello Josie, We are so pleased you found the beam to be delivered on time, exactly as described and as easy to fit as hanging a picture. Thanks you for choosing Traditional Beams.

Posted 4 years ago

“Good service, very pleased.”

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Posted 4 years ago

We are thrilled you are pleased with the service. Thanks for shopping with us.

Posted 4 years ago

“Fantastic! Just what I wanted. Looks beautiful. From ordering to delivery fabulous service. Thank you!”

Traditional Beams 5 star review on 16th April 2020

Helpful Report

Posted 4 years ago

Hello Katie, Thank you so much for leaving us a lovely reviews as well as some great photos. We are thrilled you are happy with the service we provided.

Posted 4 years ago

“Professional and quick service. Very happy with items. Will definitely be using Traditional Beams again.”

Helpful Report

Posted 4 years ago

Hi Hannah, it's great to hear you are happy with your items, we would love to see you again. Thanks for shopping with us.

Posted 4 years ago

“I am very happy with the Beam I choose I would truly recommend Traditional Beans very good quality and what I asked for.”

Helpful Report

Posted 4 years ago

Hello Donna, I am pleased you are happy with your oak beam. It's lovely to hear you would recommend us.

Posted 4 years ago

“Really happy with the beam, exactly the character we were looking for. I would recommend doing as they say and letting it mellow in the room for a few weeks, the wood definitely opened up a bit more in front of the fire so saves you the grief of doing the sealing twice.”

Helpful Report

Posted 4 years ago

Hello Rob, Thank you for taking the time to leave us a great review and a brilliant photo. The beam looks fab above your stove and is full of lovely character. I'm pleased you are happy.

Posted 4 years ago

“Perfect service and samples cant fault anything.”

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Posted 4 years ago

Thanks for the 5 star review we really appreciated it.

Posted 4 years ago

“Superb product, its got some lovely ageing and cracks in the beam which is just what we wanted. Quality product and would recommend.”

Helpful Report

Posted 4 years ago

Hi Nigel, We are thrilled you are pleased with your beam and that you would recommend us. Thank you for taking the time to share a review.

Posted 4 years ago

“oak splits but my split in my oak shelf was to large”

Helpful Report

Posted 4 years ago

Hello, I have taken a look at your order and can see you ordered our air dried oak shelves. It is typical for these to have cracks in them due to them being air dried and this adds to the rustic affect we try achieve with this style shelf. We do also have other shelves made from kiln dried oak which do not feature any cracks. If a crack was to be considered excessive we would be happy to take a look however I do not see any messages from you in our emails. Did you try get in touch with us regarding your issue? Many thanks, Rebeca

Posted 4 years ago

“Great company to deal with - fast service & good communication. Will use again Thank you”

Helpful Report

Posted 4 years ago

Hello Carole, It's greta to hear you think we are are a great company to deal with. Thanks for shopping with us

Posted 4 years ago

“We recently purchased an oak beam for our renovated dining room and are very pleased with the whole process of purchase, delivery and installation. The beam came very quickly after order and contained instructions for installation which could not have been easier. Well done - super service and quality product.”

Traditional Beams 5 star review on 12th April 2020

Helpful Report

Posted 4 years ago

Thank you for this great 5 star review. We are thrilled you love the beam and that you are pleased with the quality as well as finding the whole process of purchasing straight forward. We would love to see you again an Traditional Beams.

Posted 4 years ago

“Delivered on time and very pleased with the quality and finishes off the room perfectly”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review. We would love to see you again.

Posted 4 years ago

“Excellent quality and service. They look terrific installed.”

Traditional Beams 5 star review on 9th April 2020

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Posted 4 years ago

Thanks for the fab review. We are thrilled you are happy with the way you beam looks. Thanks for shopping with us.

Posted 4 years ago

“Very happy with the whole experience of buying a oak beam from this company , Great website , I was kept well infomed reagrding manufacture and delivery. The product itself is better than I expected , its by far my best purchase this year!”

Traditional Beams 5 star review on 7th April 2020

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Posted 4 years ago

Hello Andy, Thank so so much for this lovely review and brilliant photo. We are thrilled you are happy with your beam and the service provided. It really does look great in the photo. We would love to see you again.

Posted 4 years ago

“Great product, easy to install, fast delivery. Definitely recommend.”

Helpful Report

Posted 4 years ago

Hi Rachael, thanks for the review. We are thrilled that you found the product great, easy to install and delivery fast. it's great too hear you would recommend us. Thanks for shopping with Traditional Beams.

Posted 4 years ago

“The beam ordered arrived within a week or so of ordering and the beam was as described on the website. I chose a beam that could be fitted to a stud wall, unfortunately I did not appreciate that the beam would be pre-drilled to 550mm spacing for the wall beams. Mine were approx 400 to 450mm spacing so was left with the choice of re drilling the fixing holes in the beam to suit or order an alternative fitting. I tried to order some brackets to match the wood chosen but they were unavailable and had no indication when they may become available again in the future. I have only given 4 stars rating as I would have thought that the website should offer the option of providing the beam spacing you desire or clearly inform you that the beam will arrive pre-drilled to 550mm centres for the wall fittings. I have however ordered another beam with a suitable fitting for my wall. The company did kindly offer to re-drill or change the fixing bracket for a cost.”

Helpful Report

Posted 4 years ago

Hello David, Thank for reviewing our product. We are pleased that the beam arrived quickly and you found it to be as described. While we don't say exactly where the holes are drilled online we do state that holes are pre-drilled in the largest side of beam. We can change the location however with an email or note in the checkout with details if needed of a precise location if fitting to a stud wall. Different lengths have different amount of fixings so if you need a specific product its ways best to get in touch to check first the suitability. I'm pleased you managed to get sorted with your beam and hope you are now pleased with the final outcome. Many thanks Rebecca

Posted 4 years ago

“The offer to send samples of wood made it much easier for us to choose a wood beam for our fireplace. Very good quality! Would recommend highly to others.”

Helpful Report

Posted 4 years ago

Hi Zahed, Thanks for the review, we are pleased you found the samples helpful in choosing the right wooden beam for your fireplace. We hope to see you soon.

Posted 4 years ago

Traditional Beams is rated 4.9 based on 2,893 reviews