Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,906 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 22nd December 2024

1020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent beam, great value, fast delivery, clear fitting instructions. Everything included except a drill :)”

Helpful Report

Posted 4 months ago

Hello, thanks for your 5* review! We are pleased to hear you are happy with your Aged Oak Fireplace Beam and the quality/value of it :) We are glad we supplied everything you needed and we hope to see you again soon!

Posted 2 months ago

“A red flag with Traditional Beams is their 'no returns no refunds' policy on certain items. I ordered a 90cm long basin shelf with a white finish that cost £218. Close to delivery I received an email to say that it had been made 5cm too deep. Would I like it altered (a 2 day delay)? In order not to hold up work I decided to accept the shelf as it was and cut it down. However, when it arrived I also found: 1) a strip roughly one quarter of the laminated surface was a noticeably darker shade than the rest. 2) both sides were splattered with flecks and splodges of pale blue. When I queried this, the response from the company can be summarised as: "The marks are made by wood filler, necessary to fill in cracks or broken knots. The strip of darker wood is only to be expected with oak laminate." And this invaluable piece of advice: "Try using the better side when you fit the shelf." I expected much better for a shelf that cost £218.”

Helpful Report

Posted 4 months ago

Hello, Sorry to hear you are not happy with your purchase. It does say on our listing that this item is non returnable, this is also listed in our FAQ's, we can only assume our customers read what information is provided to them. Lighter and darker sections of timber are to be expected with solid oak. To create the depth of the sink shelves we professionally laminate the pieces of timber together. We do this for two reasons: Minimise the amount of waste we produce and as a result offer more competitive prices. Increase the stability of the timber reducing the risk of movement. By laminating the timber together it creates more natural variation in the wood making the piece unique and one of a kind. As oak is a natural product each piece can vary with regards to the colour as some pieces are naturally lighter/darker than others - it all depends on what tree it has been cut down from. This is also shown in the photos on the website confirming staves can vary slightly in colour. The filler that we use is a black wood filler. Filling timber has been a tried and tested method for many years and is typically industry standard. The product wouldn't be fit for purpose if broken knots or cracks were left exposed. The shelf you have received and the shelves we advertise on the website are exactly the same. Perhaps this was missed when you originally looked at the photos.

Posted 2 months ago

“Second time i have used Traditional Beams, great service, excellant quality, from strta to finish, purchased oan Oak Beam, then ordered oak shelving and tops to suit, colour match superb !!”

Traditional Beams 5 star review on 25th July 2024

Helpful Report

Posted 4 months ago

Hi Phil, thanks you for your repeat custom and for sharing your photo with us - we are glad you are pleased with the end result and the customer service you received from us. We hope to see you again soon :)

Posted 2 months ago

“Absolutely gorgeous product! Great price. Fast delivery! We got the danish oil Color and are very happy with our choice.”

Helpful Report

Posted 4 months ago

Hi Rebecca, thanks for your review! We are pleased to hear you are happy with your Aged oak beam and the fast delivery of it. Thank you for choosing to shop with us and we hope to see you again soon!

Posted 3 months ago

“Excellent beam. Just what we order. Excellent quality.”

Helpful Report

Posted 4 months ago

Hi Alison thanks for your 5* review! We are thrilled to hear you are happy with your order and the quality of it. We hope to see you again soon!

Posted 3 months ago

“Excellent products and company. Super helpful customer service team. Goods arrived on time. I did lots of research before buying my mantlepiece and was delighted with the oak one purchased. Highly recommend.”

Helpful Report

Posted 4 months ago

Hello, thanks for your review! We are pleased to hear you are happy with your Aged Oak Mantel and the customer service you received from us. Thank you for your recommendation and we hope to see you again soon!

Posted 3 months ago

“Lovely, rustic beam, good strong fixings. Looks great above our wood burner. Quick delivery”

Traditional Beams 5 star review on 22nd July 2024

Helpful Report

Posted 5 months ago

Hi Maggie, thanks for sharing your photo with us - we love to see the end results of our customer installations! we are glad you are pleased with the end result and good strong fixings :)

Posted 3 months ago

“I really love the two shelves we ordered. The shelves are exactly the colour we wanted, well made and sturdy! Very pleased. Would definitely order again and recommend.”

Helpful Report

Posted 5 months ago

Hello, thanks for your 5* review! We are thrilled to hear you are happy with your Industrial Inverted Steel Bracket Shelves for Plasterboard Walls and they are exactly what you had in mind. Thanks for your recommendation, we hope to see you again soon!

Posted 3 months ago

“The beams themselves are beautiful. Fitting is easy. However i bought 4 beams 1 came with a saw mark at 2 ft, obviously was almost cut at the wrong size. When I contacted them they said it was done on all beams to give the rustic look. However this is false i have 4 beams only 1 has the saw mark. I do like me beams. Wouldn’t be ordering any more though due to this”

Helpful Report

Posted 5 months ago

Hi Gemma, sorry to hear you were not entirely happy with your purchase from us. The shelves that you are ordered are made to look more rustic and we do tend to leave circular saw marks in to add to the rustic effect as specified on the description on the website and it is also shown on the photos. Perhaps our oak range may have been better suited to your taste.

Posted 3 months ago

“Quality and delivery is very good. I was however a little disappointed in the colour as it was a lot darker than I thought it would be. I ordered a natural oak but it was very dark.”

Helpful Report

Posted 5 months ago

Hi Teresa, thanks for your review. We are pleased to hear you are happy with the quality and the delivery of your beam. I have checked your order and you ordered the colour Medium Oak not natural Oak. If you are unhappy with the colour you have ordered we do have a returns period of 30 days where we can exchange your order for the colour light if you prefer or issue a refund.

Posted 5 months ago

“Amazing thank you Highly recommend”

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Posted 5 months ago

Hi Tabitha, thanks for your review and recommendation. We are glad you are pleased with your purchase :)

Posted 3 months ago

“We absolutely ADORE our new floating shelves in rustic light oak. They bring the cottage vibes into a modern room. We routed out a channel and popped in some strip lights to really make them a focal point. Love love love.”

Traditional Beams 5 star review on 8th July 2024

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Posted 5 months ago

Hi Bethany, thank you for sharing your photo with us - your kitchen looks lovely and I have to agree our shelves have finished it off perfectly - love what you have done with the LED Lights :) We hope to see you again soon!

Posted 3 months ago

“Very pleased with the beam, fairly easy to install even for two oap’s! The company kept me informed and advised of delivery. So we would recommend. We thought the price was very reasonable too.”

Helpful Report

Posted 5 months ago

Hi Heather, thanks for your recommendation :) We are glad you are pleased with your Shaped Oak Fireplace Beam and you found it easy to install. Thank you for choosing to shop with Traditional Beams!

Posted 3 months ago

“I am so pleased with the beam I ordered. It goes perfect with my new living room. I would definitely recommend traditional beams to friends & family.”

Helpful Report

Posted 5 months ago

Hi Carol, thanks you for sharing your photos with us - we love to see the end results of our customer installations. We are glad you are pleased with your order from us and thank you for your recommendation! We hope to see you again soon!

Posted 3 months ago

“Very pleased with the beam, good communication, fast delivery and helpful company would definitely recommend”

Helpful Report

Posted 5 months ago

Hi Gill, thanks for your feedback. We are thrilled to hear you are pleased with your beam and the communication you received from us. Thank you for your recommendation, we really appreciate it and we hope to hear from you again soon :)

Posted 3 months ago

“The beam we bought has updated a tired fireplace. It was delivered very quickly and the company kept us informed at every stage up to delivery. The beam itself is excellent quality. I would totally recommend the company.”

Helpful Report

Posted 5 months ago

Hi Maureen, thanks for your 5* review! We are pleased to hear your order has updated your fireplace and you are pleased with the quality of it. We are also glad you were pleased with the communication you received from us and you would not hesitate to recommend us :)

Posted 3 months ago

“Brilliant and great quality”

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Posted 5 months ago

Hi Tina, thanks for your 5* review! We are pleased to hear you are happy with the quality of your Beam :)

Posted 3 months ago

“I am absolutely over the moon with my rustic fireplace beam. I have replaced the original beam in my cottage which was built around 1660 and it's a perfect match to the other beams. Great service and the quality of the beam is superb. Couldn't be happier. Thanks guys”

Helpful Report

Posted 5 months ago

Hi Andrea, thanks for your kind review. We are thrilled to hear you are over the moon with your Oak Fireplace Beam and ties in perfectly with your cottage :) We are glad you were also pleased with our customer service. You are very welcome and we hope to see you again soon!

Posted 3 months ago

“I am very pleased with the mantlepiece. Excellent value for money.”

Helpful Report

Posted 5 months ago

Hi Daisy, thanks for your 5* review. We are thrilled to hear you are pleased with your Aged Oak Mantel and you find it excellent value for money :)

Posted 3 months ago

“Excellent product, excellent service, excellent company. This is the second fireplace beam we have bought from this company and more than happy both times. Would strongly recommend.”

Helpful Report

Posted 5 months ago

Hello, thanks for your repeat custom and recommendation - we really appreciate it! It's great to hear you always receive an excellent all round service from us and we hope to see you again :)

Posted 5 months ago

Traditional Beams is rated 4.9 based on 2,906 reviews