Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,934 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 13th February 2025

1027

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the beam initially and we were so impressed with the finish and quality that we decided to change the design from built in cupboards painted the same as the room to floating shelves matching the beam and sideboards. The shelves give the room width and character and the beam adds a cosiness to the fireplace. We are really happy with the products and would happily recommend Traditional Beams.”

Traditional Beams 5 star review on 7th October 2024

Helpful Report

Posted 4 months ago

Hi Sacha, thanks for sharing your photo with us - we love to see the end results of our customer installations! We are thrilled to hear you are happy with your purchase and you changed the design of your room around it :) Thanks for your recommendation and we hope to see you again soon!

Posted 3 months ago

“Very helpful customer service team. The beam for our fireplace is beautifully made and looks great”

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Posted 4 months ago

Hi Ally, thanks for your review. We are pleased to hear you are happy with your beam and the customer service you received from us. Thanks for choosing to shop with Traditional Beams.

Posted 3 months ago

“Really pleased with my purchase. Excellent service”

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Posted 4 months ago

Hi Irene, thanks for your feedback! We are happy to hear you are pleased with your purchase and we hope to see you again!

Posted 3 months ago

“I'm happy with my purchase. Catherine of the CS team is really helpful and responsive. Thanks to her advice we were able to source the correct color and style of beam to match our fireplace. Excellent service!”

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Posted 4 months ago

Hi Sasha, thanks for your kind review! We are glad you found our customer service team helpful and you are pleased with your order :) We hope to see you again soon!

Posted 3 months ago

“I ordered an oak beam to create a mantle piece above a fire. The beam was delivered promptly, pre-drilled and with the necessary bolts to mount it. Fitting it was easy and it looks great.”

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Posted 4 months ago

Hi Philip, thanks for your feedback. We are pleased to hear you are happy with your Aged Oak Beam, Thank you for choosing to shop with it and we hope to see you again soon!

Posted 3 months ago

“We purchased a beam for our new fireplace and absolutely love it! It's perfect. I think the website could be clearer and show more images of each style because it was hard figuring out what to get, but we picked the right one and are thrilled with it! This is the 'aged' rustic oak beam.”

Traditional Beams 5 star review on 1st October 2024

Helpful Report

Posted 4 months ago

Hi Zoe, thanks for sharing your photos with us, we are glad you are pleased with your Beam. We do have an Oak Beam Guide here which explains how they are styled and finished > https://cdn.shopify.com/s/files/1/0589/6454/1590/files/oak_fireplace_beam_guide.pdf?v=1727793532 We hope to see you again soon!

Posted 3 months ago

“Easy to use website and find the size and wood type we wanted. Lots to chose from. Ordered and received very quickly and I love them. Would definitely recommend and would purchase again when I need any for other rooms. Thank you”

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Posted 4 months ago

Hi Tricia, thanks for your feedback! We are thrilled to hear you are pleased with your order and you would recommend us :) Thank you for choosing to shop with us and we hope to see you again soon!

Posted 3 months ago

“Perfect fit”

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Posted 4 months ago

Hi Jacqueline, thanks for your 5* review! We are pleased to hear you are happy with your shelf :)

Posted 3 months ago

“I ordered 4 shelves off you, it would be better for the customer if you allowed them to have the product "cut to length". As the fittings are too close to the ends, so If you want to cut to size you need to drill new holes. Lastly, two of my beams had defects (caused by drill or blade), this was very disappointing, only highlighted after fitting and when uplit”

Helpful Report

Posted 4 months ago

Hi Karl, thanks for your feedback. We do offer this service, you would have needed to leave a note with your order asking for them to be cut to size and our production team will have picked that up for you. I am sorry to hear you think your beam had defects, we would be happy to take a look at this for you if you would like to email us some photos to info@traditionalbeams.com

Posted 4 months ago

“The service was excellent. The product is as explained on line and looks fantastic over our fire. Very pleased”

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Posted 4 months ago

Hi Julie, thanks for your feedback! We are thrilled to hear you are happy with your Reclaimed Oak Fireplace Beam and the service you received from us :)

Posted 4 months ago

“Was looking for a shelf for my sink for a while! In all honesty was a bit hesitant to purchase as was looking for something a bit more budget friendly as my house renovation budget is running low! But really pleased I went ahead with it as it’s true what they say, you pay for what you get! Lovely quality and really happy with the finished look. Will be purchasing a matching shelf in time 👍”

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Posted 4 months ago

Hello, thank you for your review! We are thrilled to hear you were impressed with your sink shelf and we look forward to hearing from you again soon!

Posted 4 months ago

“The mantel beam I purchase for my new fireplace is beautiful. Good price (bought when sale was on) and really quick delivery considering it was made to order. unfortunately on receipt the beam was quite scuffed- we think the damage was sustained due to movement in the box. However I have still given 5 stars: as when queried, the response was quick, apologetic and a free large tin of the wax supplied (arrived the next day!) to buff the scuffs out myself- thankfully this has worked just fine and saved us having to return the beam which was being fitted a few days later. I would recommend- as lovely product, great after sales care and hopefully any packing issue has now been rectified!”

Traditional Beams 5 star review on 16th September 2024

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Posted 4 months ago

Hi Joanna, thanks for your photo and review! We are sorry to hear your order was damaged in transit but we are glad we managed to get this resolved for you as promptly as possible. Thank you for choosing to shop with Traditional Beams!

Posted 4 months ago

“I had to exchange my oak mantel because it arrived damaged, this was no problem at all, they made another beam and collected the same time as delivering my new one. Customer service is excellent, so pleased with my new oak fireplace mantel, would highly recommend.”

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Posted 5 months ago

Hi Lynn, thanks for your review! We are sorry to hear your order was damaged in transit but we are glad we managed to resolve this as swiftly as possible. Thank you for your recommendation and we hope to see you again soon!

Posted 4 months ago

“Super easy to install - looks fantastic”

Traditional Beams 5 star review on 11th September 2024

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Posted 5 months ago

Hi India, thanks for sharing your photo with us, we are glad you are pleased with the end result and hope to see you again soon!

Posted 4 months ago

“A beautiful piece of wood, easily fitted”

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Posted 5 months ago

Hello, thanks for your 5* review! We are glad you are pleased with your purchase from us :)

Posted 4 months ago

“I was very happy with the service and the quality of the timber.”

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Posted 5 months ago

Hi Edward, thanks for your 5* review! We are thrilled to hear you are happy with the service you received from us and the quality of the timber :)

Posted 4 months ago

“I was very impressed with the quality of the wood shelves and brackets, they look lovely on our wall and are exactly what I was looking for. They also arrived quickly too!”

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Posted 5 months ago

Hello, thanks for your 5* review! We are thrilled to hear you are happy with the purchase of your shelves and they were exactly what you were looking for :)

Posted 4 months ago

“Absolutely delighted with my floating shelves. Beautiful quality, made and delivered so quickly. Excellent service.”

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Posted 5 months ago

Hi Sue, thanks for your feedback. We are pleased to hear you are delighted with your Aged Oak Shelves and they were delivered quickly :)

Posted 4 months ago

“I can thoroughly recommend Traditional Beams. I found them very helpful and speedy dealing with the queries I had before I made my purchases. The shelves arrived in good order and as described and I am very pleased with them. I cannot fault the service I received.”

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Posted 5 months ago

Hello, thanks for your review and recommendation, we really appreciate it :) We are glad you are pleased with the service and communication you received from us and we hope to see you again soon!

Posted 4 months ago

“Fantastic service and my shelf is amazing , will definitely use this company again”

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Posted 5 months ago

Hi Catherine, thanks for your review! It's great to hear you are pleased with your order and you would not hesitate to shop with us again :)

Posted 4 months ago

Traditional Beams is rated 4.9 based on 2,934 reviews