Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 23rd February 2025

1033

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great shop, great communication with the service, I heartily recommend”

Helpful Report

Posted 2 years ago

Hi Marek, thank you for your kind review. It's lovely to hear you were happy with the service & communication you received from us. Thank you for your recommendation we really appreciate it and hope to see you again soon!

Posted 2 years ago

“Great service and really happy with the beam.”

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Posted 2 years ago

Hi Luke, thanks for your 5* review. We are pleased to hear you are really happy with your beam and the service you received from us. Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“Traditional Beams were very pleasant to deal with. My beam came on time and is of very good quality. I would highly recommend Traditional Beams.”

Traditional Beams 5 star review on 2nd July 2022

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Posted 2 years ago

Hello, thank you for taking the time to leave us a review and share your photo - your aged oak beam looks incredible and we are glad you like it :) It's nice to hear you found us very pleasant to deal with and we hope to hear from you again in the future!

Posted 2 years ago

“The website was really easy to navigate & gave lots of information. The beam we bought is full of character and fits our fireplace perfectly. The fitting instructions were emailed & easy to follow and it came with all the fixings. We’re really pleased.”

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Posted 2 years ago

“Love my maple table!! Excellent service! Speedy delivery. The lovely Catherine gave great customer service from start to finish 👍”

Traditional Beams 5 star review on 28th June 2022

Helpful Report

Posted 2 years ago

“Great set of shelving Easy to put up and look fantastic”

Helpful Report

Posted 2 years ago

“Very helpful and delighted with the beam. Communication was good and kept informed during manufacture up to despatch. Unfortunately, the delivery company arrived 2 days late and had dropped the beam on its end several times by the look of it. Otherwise all good.”

Helpful Report

Posted 2 years ago

Hi Adrian, thank you for your review. I am pleased to hear you are delighted with your beam and the communication you received from us. Sorry to hear your beam was mishandled by the courier - I have sent you an email to see if there is anything I can help you with, perhaps some stain and wax so you can rectify the damage (if any)

Posted 2 years ago

“The beam that I ordered was delivered on time, packaged very well, very good quality and easy to fit. Makes a big difference to our living space now.”

Helpful Report

Posted 2 years ago

Hello, thank you for your review! We are delighted to hear your order was delivered on time, packaged well & easy to fit. We are glad you are happy with your order and it has made a big difference to your living room! Thank you for choosing to shop with Traditional Beams, we hope to see you again soon!

Posted 2 years ago

“I ordered oak shelves. They were of excellent quality & the installation guide really helped. Look exactly like the pictures on the website. Only downside was that it took a while to be delivered, however the company were upfront about this so no complaints.”

Helpful Report

Posted 2 years ago

Hi Richard, thank you for your feedback. We are happy to hear you are pleased with the quality of your oak floating shelves and the installation instructions we provide! Sorry to hear there was a slight delay with your order, any dates provided are only ever estimated as everything is handmade to order but we are glad we kept you in the loop and updated :)

Posted 2 years ago

“Love our oak beam. Beautiful!”

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Posted 2 years ago

Hi Mia, thanks for your 5* review! We are delighted to hear you love your Oak Fireplace Beam :D Thank you for choosing to shop with us, we hope to hear from you again soon!

Posted 2 years ago

“Well made quick delivery quality fixings supplied. Very happy with purchase. No picture as yet as not fitted it”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review! We are glad you are very happy with your purchase, the quality of it and the fixings we supply! Thank you for choosing to shop with Traditional Beams, we hope to see you again soon!

Posted 2 years ago

“Good quality and wood. We have used it as a mantle piece.”

Traditional Beams 5 star review on 20th June 2022

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Posted 2 years ago

Hi Helen, thank you for sharing the photo of your rustic pine shelf with us, it looks great and we are pleased to hear you are happy with the quality of it :)

Posted 2 years ago

“We are very pleased with our beam. Easy to order, prompt delivery great service. We would recommend.”

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Posted 2 years ago

Hi Lisa, thank you for your recommendation we really appreciate it :) It's great to hear you are very pleased with your order, prompt delivery and great service you received from us, we look forward to your next order :D

Posted 2 years ago

“Couldn’t be happier - perhaps more expensive than I wished to pay but they are superb - great quality, great colour and they look tremendous in situ.”

Helpful Report

Posted 2 years ago

Hi Andrew, thank you for your feedback! We are pleased to hear you could not be happier with your purchase and the quality/finish of it, we believe our prices are really competitive and only the best quality will be supplied ;) We hope to hear from you again in the future!

Posted 2 years ago

“We recently bought an oak beam for our fireplace and oak shelves for the alcoves. We are so thrilled with them, the quality is amazing. They were delivered on time and I was updated throughout the whole process. The customer service is excellent and they were happy to answer any queries - nothing is too much trouble. We would certainly buy from them again.”

Traditional Beams 5 star review on 19th June 2022

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Posted 2 years ago

Hi Katie, thank you for sharing your photo with us! Your aged oak beam looks fabulous and we are glad you are pleased with the end result of it along with the bespoke shelves we made for you :) We are glad you were happy with the communication and customer service you received from us and you would not hesitate to return to us in the future!

Posted 2 years ago

“Beautiful beam bought for the chimney breast wall. Looks beautiful and great service!”

Helpful Report

Posted 2 years ago

Hello Hannah, thank you for sharing your photo with us, we love to see the end results of our customer installations and we are thrilled we have managed to supply exactly what you were looking for :) We are glad we have supplied you with a good service and we hope to see you again!

Posted 2 years ago

“Excellent service all round. Good website offering all information & good customer service. Easy to install/fix with brackets supplied. Really finishes off any fireplace with a real rustic charm. Very pleased”

Traditional Beams 5 star review on 18th June 2022

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Posted 2 years ago

Hi Deborah, thank you for sharing your photo with us, we are pleased to hear you are happy with your Reclaimed Oak Fireplace Beam and it has added the rustic charm you were looking for :) We are glad you found our customer service team helpful and our installation method easy!

Posted 2 years ago

“Good delivery and quality”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback! We are pleased to hear you are happy wth the quality of your order and the delivery service we provided. We hope to hear from you again in the future :)

Posted 2 years ago

“Great addition to my home,Wood is top quality”

Helpful Report

Posted 2 years ago

Hi Kevin, thank you for your 5* review. We are thrilled to hear your order is a great new addition to your home and you find our wood top quality :) Thank you for choosing to shop with us!

Posted 2 years ago

“I purchased 4 beams and they initially looked amazing in the various rooms where situated. Unfortunately 2 of them warped, and now those 2 look terrible. Although the other 2 do still look amazing. They are all situated above heat (correct me if I am wrong but are they made for this??) so can't understand why 2 warped and 2 didn't. On contacting you to voice my concern, I disappointingly received a very sarcastic email back. Safe to say I won't use Traditional Beams again!!”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback. I am sorry to see 2 of your Pine shelves have warped. Unfortunately on this occasion, I think this is just a misunderstanding of the product you have purchased. You are correct in thinking our products can be installed above a heat source, however, they must be a safe distance away. If any of our products are exposed to extreme heat then there is a much higher risk of warping/twisting. In your case, you have installed our air-dried pine shelves directly above your radiator which is not something we would recommend. We wish on this occasion you had chosen to get in touch with us with any questions about the products and installation and we would have been more than happy to help and assist with advice. We are very sorry to hear you found our response via email sarcastic, this was not our intention at all

Posted 2 years ago

Traditional Beams is rated 4.9 based on 2,945 reviews