Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,890 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,890 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been so delighted with every aspect of Traditional Beams. We have ordered matching wooden beam, window sill and shelves, and they have been so helpful. They have responded quickly to queries, and made every effort to ensure our order arrived in good time and excellent condition. I would heartily recommend this company to anyone who might listen!!”

Helpful Report

Posted 1 year ago

Hi Sarah, Thanks for your feedback! We are thrilled to hear that you found our customer service support so prompt and helpful :) Thank you for your photo, we love to see the end result of our fantastic products!

Posted 1 year ago

“Great customer service, speedy delivery, perfect colour and size 👌🏼👌🏼👌🏼”

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Posted 1 year ago

Thanks for your feedback! We are happy that you're pleased with our service and product :)

Posted 1 year ago

“Beam bought for a new feature in a kitchen wall. Excellent product. Highly recommended company.”

Helpful Report

Posted 1 year ago

Hi Carol, Thanks for leaving us a review :) We're really pleased that you're happy with the Oak Beam that you received from us!

Posted 1 year ago

“The beam I got as a mantle is a beautiful piece of oak wood properly aged and well finished. The company is easy to deal with and they sent the item extremely well packaged and the courier was careful with the item so no damage. The only reason not to give full marks was that the wood has a crack (and I fully realise that cracks are to be expected and are indeed a feature) however this crack is right on the corner and edge of the beam and has opened further since installing so I am keeping an eye on it and hoping it doesn’t get worse. The beam is guaranteed for life so I feel confident to do this.”

Helpful Report

Posted 1 year ago

Hi Lynn, thanks for your review. We are pleased to hear you are happy with your purchase and you found us an easy company to deal with :) Please be assured cracks are to be expected from air dried timber, it is just the nature of the product. Our beams have been very well air dried for between 3-5 years and cracks are a good indication of this. Typically more cracks may appear or existing cracks might open up further as air dried oak adjusts to room temperature. It is also possible for a small amount of shrinkage to occur, again this is completely normal :) If you do have any concerns in the future please feel free to get in touch with us.

Posted 1 year ago

“Absolutely love our beam. Great quality and finishes our room off to perfection.”

Helpful Report

Posted 1 year ago

Hi Heather, Thank you for your feedback :) We are pleased to hear that our Oak Beam finishes off your room perfectly! Thanks for shopping with us!

Posted 1 year ago

“First class product first class service Great to get Fantastic customer experience from British company”

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Posted 1 year ago

Hi, Thank you for your feedback! We are over the moon that you're happy with the service you have received! Thanks for sharing your picture with us, we're pleased that you're happy with the end result!

Posted 1 year ago

“Very good quality and prompt delivery.”

Helpful Report

Posted 1 year ago

Hi Julie, Thanks for your review :) We're really pleased that you're happy with the quality and delivery time of our product! Thank you for choosing to shop with Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“This is out second purchase from traditional Beams , so pleased with it , we need a bigger than standard beam and if was no problem, excellent customer service from everyone we spoke to , would highly recommend this lovely company”

Helpful Report

Posted 1 year ago

Hi Rachel, Thanks for your feedback! We are thrilled to hear that our Customer service team helped you to place your order efficiently :) Thanks for sharing your photo's too, we are pleased that you're happy with the end result!

Posted 1 year ago

“Beams arrived and colour perfect .. my husband put them up and had no problem :)”

Helpful Report

Posted 1 year ago

Hi Jane, Thanks for your feedback :) We're really pleased that you're happy with your product! Thanks for shopping with Traditional Oak Beams!

Posted 1 year ago

“Wooden Oak Beam is perfect. It has such character and is a quality product. We purchased it with the fittings for the larger beam. However, the plastic raw plugs are not up to the job and we had to buy our own fittings. Now that we've done that, it's perfect.”

Helpful Report

Posted 1 year ago

Hi Wendy, thanks for your review. It's lovely to hear you are happy with your Oak Beam & the quality of it. We are sorry to hear you feel that way reading the fixings, however we have supplied thousands of these fixings and they are designed to hold the beams, perhaps it was an issue with your wall. Thanks you for choosing to shop with us, we hope to see you again!

Posted 1 year ago

“My beam is beautiful & the company went the extra mile to ensure it would arrive in time. I have only awarded 4 stars because the carrier didn't deliver on the due day- albeit they sent an email saying they had tried to deliver (they hadn't, there was no calling card left & someone was home all day). But it did arrive the following day whilst my builder was still here.”

Helpful Report

Posted 1 year ago

Hi June, thanks for your feedback. It's great to hear you are happy with your Beam and you felt we went the extra mile for you. We are sorry the courier did not deliver when they said they would, unfortunately it is out of our control but we will always do what we can to ensure your order gets to you as promptly as possible but leasing with the courier, sorry for any inconvenience caused.

Posted 1 year ago

“Really pleased with the beautiful mantle.”

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Posted 1 year ago

Hi Theresa, thanks for your 5* review, we are pleased to hear you are happy with your PSE Oak Beam :)

Posted 1 year ago

“Very pleased - gorgeous piece of wood which exceeded my expectations.”

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Posted 1 year ago

Thank you for your 5* review! We are thrilled to hear your order has exceeded your expectations :)

Posted 1 year ago

“Ordered a shelf for our new conservatory that had a rustic appearance to fit in with the furniture. Arrived in good condition and full filled our expectations. Well made and the plaster board fixings supplied were top quality and made fitting the shelf securely easy.”

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Posted 1 year ago

Hi Alan, Thank you for our 5 stars! We are so pleased that you're happy with the quality of our Rustic Shelves :) Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 1 year ago

“Lovely piece of wood! I am so impressed as are everyone else who see it. It has made a huge difference to a boring, floor to ceiling brick fireplace. Would definitely recommend.”

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Posted 1 year ago

Hi Daniele, Thanks for leaving us a 5* review, it's great to hear that you highly recommend us too :) Thank you for sharing your picture with us, we're pleased that you're really impressed with your Rustic Oak Beam!

Posted 1 year ago

“Beautifully crafted beam, super fast delivery. Highly recommended”

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Posted 1 year ago

Hi, Thanks for the 5* review! It is great to hear that you're pleased with your hand crafted Character Oak Fascia Beam :)

Posted 1 year ago

“So pleased with our beam it looks beautiful.”

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Posted 1 year ago

Hi, Thanks for the review, we really appreciate it and are glad that you're pleased with your Oak Antique Pine Beam :) Thanks for shopping with us!

Posted 1 year ago

“Good service and will be using again”

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Posted 1 year ago

Hi Andrew, thanks for your 5* review. It's nice to hear you will be returning to us again in the future and we managed to provide you with a good service :)

Posted 1 year ago

“Really nice addition to our fireplace which add great character to our cottage.”

Traditional Beams 5 star review on 23rd August 2023

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Posted 1 year ago

Hello, thank you for sharing your photo with us! We are pleased to hear you are happy with your Oak Fireplace Beam and the character of it :) Thank you for choosing to shop with us!

Posted 1 year ago

“Good communication from order to delivery. The beam was well packed and protected. The beam delivered was excellent and the fixings supplied made the installation straightforward.”

Helpful Report

Posted 1 year ago

Hi Kevin, thanks for your review! We are pleased to hear you are happy with your Oak Fireplace Beam and you found our installation process easy to follow. Thanks for choosing to shop with us, we hope to see you again soon :)

Posted 1 year ago

Traditional Beams is rated 4.9 based on 2,890 reviews