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Traditional Beams Reviews

4.9 Rating 2,946 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 2,946 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Traditional Beams 5 star review on 23rd February 2025
Kay Cartner-Bird
Traditional Beams 5 star review on 22nd February 2025
Chelsey Houldey
Traditional Beams 5 star review on 22nd February 2025
Anonymous
Traditional Beams 5 star review on 18th February 2025
Jessica Foley
Traditional Beams 5 star review on 18th February 2025
Kerry Lyon
Traditional Beams 5 star review on 16th February 2025
Julie Stevens
Traditional Beams 5 star review on 13th February 2025
Fiona Laidlaw
1033
Anonymous
Anonymous  // 01/01/2019
We purchased an oak beam to frame our fireplace, the product is excellent, as was packing and delivery. I would recommend this company.
Helpful Report
Posted 3 years ago
Hi Bob, thanks for leaving us a 5* review. Its' lovely to hear you would recommend us! We are glad you are happy with the quality/packaging & delivery of your order and we hope to hear from you again in the future!
Posted 3 years ago
Really lovely quality, cannot fault the product at all
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Posted 3 years ago
Hello, thank you for your 5* review, its great to hear you can't fault our product and you are happy with the quality. Thanks for shopping with traditional Beams :)
Posted 3 years ago
I was delighted with the response I got for my order, it was small but not too much trouble. When it arrived a week or two later, I followed the instructions for fitting it & it assembled easily, no issues & looks fabulous. I have used this company a couple of times now & have been pleased each time with the service & quality of the item. I would be happy to recommend them to any other who wants a bespoke item1
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Posted 3 years ago
Hello, thank you for taking the time to leave us some feedback, its lovely to hear you would be happy to recommend us to anybody. We also thank you for your repeat custom and hope to hear from you again in the future :)
Posted 3 years ago
Beautiful beam and quick delivery! Very happy.
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Posted 3 years ago
Hi Natasha, thank you for your review, its great to hear you are very happy with your order and the delivery :) Thanks for shopping with Traditional Beams we hope to hear from you again soon!
Posted 3 years ago
Absolutely brilliant service from the start. Had emails all the way through until delivery to keep us updated. The end product received was exactly as we had pictured it would be. Cannot recommend enough.
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Posted 3 years ago
Hi Suzanne, thank you for leaving us a review. We are thrilled to hear you are happy with the service you received from us and we have provided exactly what you were looking for. Thank you for the recommendation we really appreciate it! We hope to hear from you again soon!
Posted 3 years ago
Traditional beams once again supplied me with a fantastic solid oak mantle. Exactly as described and delivered on time. A pleasure to do business with. Thanks again, Kevin
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Posted 3 years ago
Hello, thank you for taking the time to leave us a lovely review. We are happy to hear you find Traditional Beams a pleasure to do business with and we really appreciate your continued custom! Thank you for shopping with us, hopefully speak again soon :)
Posted 3 years ago
I visited the showroom today and met Catherine who was so lovely and helpful. I had no idea about oak beams and was given excellent advice and guidance so that I got the best product for me. My new beam is stunning. Thank you
Helpful Report
Posted 3 years ago
Hi Alice, thank you for leaving us a review. it's great to hear you found our advice and guidance very helpful and we helped you decide on the best product for you :) We are glad you lobe your beam and it was a pleasure meeting with you - we hope to speak with you again soon!
Posted 3 years ago
Excellent service, Beam arrived before the expected delivery date. High quality material. Would definitely recommend.
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Posted 3 years ago
Hi Shane, thank you for leaving us a review and recommendation we really appreciate it! It's wonderful to hear you received an excellent service from us and your order arrived earlier that expected. We look forward to hearing from you again!
Posted 3 years ago
I came across Traditional Beams whilst searching for an oak fire surround. After looking at the pictures and watching their youtube video I decided to buy an aged rustic oak beam fire surround in medium oak colour. I received the surround pretty quickly, unpacked the boxes to reveal three gorgeous pieces of wood which I left for three weeks to acclimatise in my living room. I fitted them with no trouble at all with the fixings provided. Everything was going so well. Some weeks later I decided to tile around the beams with real slate split face tiles. Unfortunately I dripped some tile adhesive on one of the beams. When I cleaned it off it had left a small light patch which was quite noticeable. I emailed Traditional Beams for advice on restoring the light patch. I was contacted by Catherine who sent me some stain and wax polish free of charge. I used these to restore the beam to its original beautiful glory. Thank you very much Catherine and Traditional Beams for an excellent product and excellent after sales service. I highly recommend this British company.
Traditional Beams 5 star review on 1st September 2021
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Posted 3 years ago
Hi David, thank you for taking the time to leave us such a lovely review and for sharing your photo with us! Your fireplace looks amazing and we are glad you think so too! Its also great to hear you were happy with our customer service team and found them helpful! Thank you for the big recommendation we really appreciate it and we hope to hear from you again in the future!
Posted 3 years ago
Good quality beam with a great “finish”, good delivery service too
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Posted 3 years ago
Hi Ann, thanks for leaving us some feedback, we are thrilled to hear you are happy with the quality/finish of your beam and you were happy with the delivery service too :) Thanks for shopping with Traditional Beams!
Posted 3 years ago
Was looking for some quality rustic floating shelves and was recommended this company by a friend. The shelves are amazing quality and are very easy to put up. I was extremely glad they offer plasterboard fixings which makes putting them up in a new house easy. Delivery was not the fastest, but they have to be made to measure and I didn't mind waiting. I've already ordered more and will no doubt be coming back soon!
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Posted 3 years ago
Hi Malcolm, thank you for taking the time to leave us such a nice review. We are delighted you are happy with the quality of your order and found our installation process easy to follow! Thank you for your repeat custom we really appreciate it :)
Posted 3 years ago
Really pleased with our beam for our fire place, great service too.
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Posted 3 years ago
Hello, thanks you for leaving us a review, we are happy to hear you are really pleased with your beam and the service you received - please let us know what we can do better next time to read=ch the full 5 stars as your feedback is very important to us :)
Posted 3 years ago
Exactly what we expected! Greatly packed on delivery and simple instructions follow - this is the second time we’ve purchased shelves from this company and would definitely consider them for any future shelves
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Posted 3 years ago
Hi Charlotte, thank you for leaving us a review. We are glad you have received exactly what you expected and you were happy with the packing & installation instructions. We are happy you would use us in the future for further orders, we look forward to hearing from you!
Posted 3 years ago
The quality and finish is superb, the best oak shelves I have seen. My only grip is the fitting could be better to accommodate plasterboard walls 8/10
Helpful Report
Posted 3 years ago
Hi James, thanks you for your review. This is because you have ordered the shelves for solid brick walls, we do have plasterboard versions available on our website - if you would like to get in touch please email us on info@traditionalbeams.com and we will advise you on what you need to do in this situation as you have ordered the wrong shelves
Posted 3 years ago
Was worried ordering offline but didn’t need to worry. Absolutely fantastic quality, fixings are solid and finishes our fireplace off perfectly.
Traditional Beams 5 star review on 27th August 2021
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Posted 3 years ago
Hi Alex, thanks for taking the time to share your photo with us! Your fireplace looks wonderful! It's lovely to hear you feel you can shop with us at ease and you are happy with the quality! We hope to hear from you again soon!
Posted 3 years ago
Really pleased with our purchase.....looks like it's been over our fireplace for years! Excellent product. Recommended.
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Posted 3 years ago
Hello, thank you for leaving us a review, its wonderful to hear you are really pleased with your purchase and it looks like it has been there for years! Thank you for the recommendation we really appreciate it! We hope to hear from you again shortly!
Posted 3 years ago
Excellent service and the timber was exactly what I was after. It did the job perfectly.
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Posted 3 years ago
Hi Simon, thanks for leaving us some feedback. Its great to hear we managed to supply exactly what you were looking for and you were happy with the service you received from us. We hope to hear from you again soon!
Posted 3 years ago
Great company. Great product. Great communication. Can’t recommend highly enough. Very pleased.
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Posted 3 years ago
Hi James, thanks for taking the time to leave us a review. Thank you for your lovely comments are recommendation - we really appreciate it and we are glad we have managed to supply you with what you were looking for! We hope to hear from you again!
Posted 3 years ago
Very pleased with the quality of the shelves
Traditional Beams 5 star review on 26th August 2021
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Posted 3 years ago
Hi Sue, thanks for sharing your photo with us - your shelves look beautiful and we are glad you think so too! Thanks for shopping with Traditional Beams we hope to hear from you again in the future!
Posted 3 years ago
very good quality and looks great. very easy to fit and i got it level first time.
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Posted 3 years ago
Hi Anthony, thanks for the 5* review, we are glad you are happy with the quality of your order and you managed to install your beam easily. Thank you for choosing to shop with Traditional Beams, we hope to hear from you again soon!
Posted 3 years ago
Traditional Beams is rated 4.9 based on 2,946 reviews