Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,893 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with my beam when it arrived, very good quality.”

Helpful Report

Posted 4 years ago

Thanks for your feedback Carol we are happy you are pleased with your Oak Beam. Thank you for shopping at Traditional Beams!

Posted 4 years ago

“We bought a lovely fireplace beam for our last house from Traditional beams and there was no hesitation in buying another for our new house. We also purchased 4 floating shelves which all arrived very well packaged and in great time. The workmanship is second to none and you will not be disappointed with any purchase you make. Excellent customer service, I would highly recommend.”

Helpful Report

Posted 4 years ago

Hi Rebecca, Thanks for returning to Traditional Beams on numerous occasions, your custom and feedback is really appreciated. We are delighted you are happy with our products and customer service, we do aim to go the extra mile :)

Posted 4 years ago

“Delivered on time and in perfect condition. Love it.”

Traditional Beams 5 star review on 10th July 2020

Helpful Report

Posted 4 years ago

Hi Keith, thanks so much for your lovely feedback and photo it looks beautiful, our Beam finishes your fireplace off perfectly! Thanks for shopping with Traditional Beams we hope to hear from you again soon!

Posted 4 years ago

“Outstanding firm would deal with them anytime when the virus was on they went above and beyond first class”

Helpful Report

Posted 4 years ago

Hi Aubrey, thank you so much for your excellent feedback, our staff have been working tirelessly during Covid19 to ensure our high standards remained the same, thanks for shopping with Traditional beams

Posted 4 years ago

“I was so disappointed with the quality of this beam. We ordered the same type as in the picture and it looked nothing like it. The beam looked very manufactured and far too treated. So much so there was yellow stain around all the beam cracks. I haven’t bothered asking for refund yet but I would love one.”

Traditional Beams 1 star review on 9th July 2020

Helpful Report

Posted 4 years ago

Hello William, Thank you for your review. I am disappointed to hear you are not happy with your beam. I have had a good look at the photo you attached. Each piece is completely unique so can vary in regards to distinguishing features such as cracks and knots. I noticed you also chose our classic beam which is the most modern looking style, we do have aged beams which are more natural looking. In regards to the yellow staining, I am not sure what has caused this and we have never seen this before. You actually selecting our 'light' finish which is simply a clear wax so there isn't actually any colour in the wax on this finish so the yellow marks are not from over staining. If you had got in touch with us about this to let us know these marks have developed we would have certainly replaced this for you without hesitation free of charge so its disappointing you didn't give us chance to resolve this.

Posted 4 years ago

“Very good product. Would order again”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we hope to hear from you again in the future :)

Posted 4 years ago

“Excellent quality oak fireplace beam, easy to fit and looks great.”

Helpful Report

Posted 4 years ago

Thanks for your feedback, we are glad you are happy with the quality of our Oak, thanks for shopping with Traditional Beams

Posted 4 years ago

“This is the second time we have purchased an item from Traditional Beams now (fireplace beam and now an aged floating shelf) and we are so pleased with both! They look fab, they are great quality and we had no problems fitting either item. Would highly recommend :)!”

Traditional Beams 5 star review on 8th July 2020

Helpful Report

Posted 4 years ago

Hi Gabriella, thank you so much for supplying us with these photos we are so glad you are happy with your items - also love your mirror! Thank you for coming back to us for a 2nd time we really appreciate your custom.

Posted 4 years ago

“A great experience the beam was absolutely fantastic better than expected. It came well packaged complete with fixings and instructions. I would highly recommend them.”

Helpful Report

Posted 4 years ago

Thanks for your feedback and picture Steve, we are delighted you are happy with your Beam it finishes off your living room perfectly! Thanks for shopping with Traditional Beams

Posted 4 years ago

“Good quality and authentic appearance.”

Helpful Report

Posted 4 years ago

Thanks for the 5 star review, we really appreciate it.

Posted 4 years ago

“Great set of shelves, the rugger brown finish looks good on a white wall. Only issue is the brackets are not all uniform - this adds to the rustic effect but can be a bit off-putting when installing the shelves! Good communication on order progress throughout.”

Helpful Report

Posted 4 years ago

Hello Daniel, Thank you for your review, I'm pleased you like the finish of the shelves. Sorry to hear you thought the brackets were not uniform. I'm not 100% sure what you mean by this however I thought I should let you know the brackets are adjustable to level the shelf if this is what you mean. If you need more information on how they work please let me know. Thanks

Posted 4 years ago

“Great service, the beam is exactly what I wanted, the ageing effect is really natural and it looks like it could be an original feature of my old farmhouse. Thank you!”

Helpful Report

Posted 4 years ago

Thanks for your feedback Richard, we are glad our Aged Oak Beam was exactly right for your Old Farmhouse. Thank you for shopping with Traditional Beams

Posted 4 years ago

“Really easy to order and choose which wood/colour Arrived in a reasonable time frame and have had no problems with the shelf. Looks really great in my home”

Helpful Report

Posted 4 years ago

Thanks for your lovely feedback! We are glad you found our website easy to navigate and our ordering process simple, thanks for shopping with us!

Posted 4 years ago

“We purchased two rustic oak shelves, brackets and a rustic oak beam and are thrilled with them - beautifully finished and look gorgeous in our room. Very friendly and helpful service prior to ordering and, when there was a slight issue on receipt of items, it was quickly sorted out for us. Would highly recommend.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! We are delighted you are happy with our products and customer service, thanks for shopping with us!

Posted 4 years ago

“Great no hassle service even in the height of the Covid pandemic and great quality product.”

Helpful Report

Posted 4 years ago

Thanks for your feedback, our Production Team & Office Staff have worked endlessly to ensure we can still provide our usual A* service during these crazy times! Thanks for shopping with Traditional Beams

Posted 4 years ago

“I am extremely pleased with the quality and look of the rustic oak beam i have purchased. The colour blends in with my interior and it has completed the look of the room. One very happy customer xx”

Helpful Report

Posted 4 years ago

Hello, thank you for your feedback we are delighted you are happy with your Rustic Oak Beam! Thanks for shopping with Traditional Beams

Posted 4 years ago

“Really good quality, attractive shelves- we love them. Had to ask a question about fitting- prompt and helpful reply. Thank you”

Helpful Report

Posted 4 years ago

Thanks for your feedback Paul we really appreciate it and are delighted you are happy with your shelves and customer service here at Traditional Beams!

Posted 4 years ago

“Absolutely thrilled with my oak shelf. Its really high quality, looks great and straightforward to fit. Would highly recommend.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, we are glad you are delighted with your item, thanks for shopping with Traditional Beams!

Posted 4 years ago

“Really please the shelf looks great and suits the cottage, thank you for your service”

Helpful Report

Posted 4 years ago

Hi Jane, Thank you for your review, we are thrilled you are happy with your Floating Oak Shelves and were happy with our Customer Service, thank you for your purchase. We hope to see you again :)

Posted 4 years ago

“Excellent service with great product”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you for leaving us a lovely review, we are thrilled you were happy with our service and product. Thanks for shopping with Traditional Beams!

Posted 4 years ago

Traditional Beams is rated 4.9 based on 2,893 reviews