Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,948 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 28th February 2025

1034

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear despatch times given, they were well wrapped up for delivery. Clear instructions. We purchased oak shelves in Cherry staining. They look amazing, easy to put up, a real statement on our walls”

Traditional Beams 5 star review on 21st July 2020

Helpful Report

Posted 4 years ago

Hello, thank you for your photos and feedback we really appreciate it! They look lovely! Thank you for shopping with Traditional Beams

Posted 4 years ago

“Really pleased with the excellent service and communication from this company, even when we found our beam was the wrong size due to fault on our side they went above and beyond to get us what we needed. Highly recommended from us. Thank you”

Helpful Report

Posted 4 years ago

Hi Helen, thank you for your lovely comments and feedback, we really appreciate it! Here at traditional beams we always understand mistakes can be made and we will always do what we can to help to ensure customer satisfaction!

Posted 4 years ago

“Purchased 6 x 6 mantel beam , arrived in good time and quality was exceptional. Very easy to fit with clear instructions would definitely recommend.”

Traditional Beams 5 star review on 20th July 2020

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Posted 4 years ago

Hi Carole, thanks for your feedback and lovely comments, we are delighted you are happy with the quality of your Shaped Oak Fireplace beam, thank you for shopping with Traditional Beams

Posted 4 years ago

“The shelves were beautifully finished with floating brackets designed specifically for interior walls. The written instructions for fitting the brackets and shelves were excellent and easy to follow, even for a DIY novice. They fit in my bathroom perfectly, a great platform to display my growing houseplant collection! 👍🏻”

Helpful Report

Posted 4 years ago

Thank you for your 5* feedback, we are glad you are happy with your Rustic Metal Bracket Shelf! We hope to hear back from you when your houseplant collection expands :)

Posted 4 years ago

“The professionalism of this company is second to none. I was updated every step of the way after I made my purchase. The quality and price of the product is amazing and is a welcome additional to my home.”

Helpful Report

Posted 4 years ago

Hi Jessica, thank you for your lovely comments we - we are delighted to hear you were happy with your product & the service we provide, the quality of our products and customer service is very important to us here at Traditional Beams, we hope to hear from you again in the future :)

Posted 4 years ago

“Really good service and brilliant quality product. We are so pleased with our shelves and will be ordering some more”

Helpful Report

Posted 4 years ago

Hi Kathryn, we are delighted you are happy with our services and the quality of your Rustic Pine Floating Shelves, we look forward to your next order

Posted 4 years ago

“Fantastic rustic aged oak mantle beam. Delivered safely and, despite covid-19, very quickly. Excellent company, thank you!”

Helpful Report

Posted 4 years ago

Hi Owain, thank you for your lovely comments, our production team and office staff have been working extra hard during lockdown to ensure our usual high standards are met, we hope to hear from you again in the future

Posted 4 years ago

“Great range of beautiful stained oak colours. Great to be able to attach a very substantial shelf to plasterboard”

Helpful Report

Posted 4 years ago

Hi Jan, we absolutely love this video review - thank you so much for going to the effort to do this, its massivley appreciated! We are delighted you are happy with your Oak Shelves, we hope to hear from you again in the future :)

Posted 4 years ago

“We bought a lovely piece of OAK for our fireplace really pleased with the final result”

Helpful Report

Posted 4 years ago

Thanks for your feedback Carl, we are thrilled you are happy with your Oak Fireplace and the final result, we hope to hear from you again in the future!

Posted 4 years ago

“I ordered four 2 foot and two 5 foot floating shelves. Each shelf looks great and was quite simple to put up as someone that has not done it before. My walls are too think for the standard wall plug but over email I was helped to find an alternative that would work, great service!”

Helpful Report

Posted 4 years ago

Hi Andrew, thanks for your order and feedback, we are delighted you are happy with your Oak Floating Shelves and our excellent customer service, we hope to hear from you again in the future!

Posted 4 years ago

“For a second time I ordered a beam as I was so happy with the first. It came well packed qmagainst damage and complete,with fixings and instructions. Looks beautiful. Highly recommend.”

Helpful Report

Posted 4 years ago

Hi Claire, thanks for returning to us for a 2nd Beam we are thrilled you are happy once again with your purchase, we hope to hear from you again in the future!

Posted 4 years ago

“Excellent quality, Perfect!”

Helpful Report

Posted 4 years ago

Thanks for your feedback Angela, we are delighted you are happy with the quality of our products. Thanks for shopping with Traditional Beams!

Posted 4 years ago

“Excellent quality. Shelves look amazing now They're fitted”

Helpful Report

Posted 4 years ago

Hi Brian, thank you for leaving us 5* feedback, it is really appreciated. We are delighted your shelves look amazing and are happy with the quality of them. Hope to see you back again in the future :)

Posted 4 years ago

“Absolutely lovely beam. We are delighted with it.”

Traditional Beams 5 star review on 11th July 2020

Helpful Report

Posted 4 years ago

Thanks for your lovely feedback and photo Dean, our Classic Oak Fireplace Mantle looks lovely! Thanks for shopping with Traditional Beams

Posted 4 years ago

“the oak shelves came in good time even during a nationwide lockdown. very pleased with the quality of the products.”

Helpful Report

Posted 4 years ago

Hi Khalid, thanks for your lovely feedback. Our Production team and office staff have worked tirelessly throughout lockdown to ensure our high customer service standards were still adhered to. Hope to see you again soon!

Posted 4 years ago

“I was very pleased with my beam when it arrived, very good quality.”

Helpful Report

Posted 4 years ago

Thanks for your feedback Carol we are happy you are pleased with your Oak Beam. Thank you for shopping at Traditional Beams!

Posted 4 years ago

“We bought a lovely fireplace beam for our last house from Traditional beams and there was no hesitation in buying another for our new house. We also purchased 4 floating shelves which all arrived very well packaged and in great time. The workmanship is second to none and you will not be disappointed with any purchase you make. Excellent customer service, I would highly recommend.”

Helpful Report

Posted 4 years ago

Hi Rebecca, Thanks for returning to Traditional Beams on numerous occasions, your custom and feedback is really appreciated. We are delighted you are happy with our products and customer service, we do aim to go the extra mile :)

Posted 4 years ago

“Delivered on time and in perfect condition. Love it.”

Traditional Beams 5 star review on 10th July 2020

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Posted 4 years ago

Hi Keith, thanks so much for your lovely feedback and photo it looks beautiful, our Beam finishes your fireplace off perfectly! Thanks for shopping with Traditional Beams we hope to hear from you again soon!

Posted 4 years ago

“Outstanding firm would deal with them anytime when the virus was on they went above and beyond first class”

Helpful Report

Posted 4 years ago

Hi Aubrey, thank you so much for your excellent feedback, our staff have been working tirelessly during Covid19 to ensure our high standards remained the same, thanks for shopping with Traditional beams

Posted 4 years ago

“I was so disappointed with the quality of this beam. We ordered the same type as in the picture and it looked nothing like it. The beam looked very manufactured and far too treated. So much so there was yellow stain around all the beam cracks. I haven’t bothered asking for refund yet but I would love one.”

Traditional Beams 1 star review on 9th July 2020

Helpful Report

Posted 4 years ago

Hello William, Thank you for your review. I am disappointed to hear you are not happy with your beam. I have had a good look at the photo you attached. Each piece is completely unique so can vary in regards to distinguishing features such as cracks and knots. I noticed you also chose our classic beam which is the most modern looking style, we do have aged beams which are more natural looking. In regards to the yellow staining, I am not sure what has caused this and we have never seen this before. You actually selecting our 'light' finish which is simply a clear wax so there isn't actually any colour in the wax on this finish so the yellow marks are not from over staining. If you had got in touch with us about this to let us know these marks have developed we would have certainly replaced this for you without hesitation free of charge so its disappointing you didn't give us chance to resolve this.

Posted 4 years ago

Traditional Beams is rated 4.9 based on 2,948 reviews