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Traditional Beams Reviews

4.9 Rating 2,946 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 2,946 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Traditional Beams 5 star review on 23rd February 2025
Kay Cartner-Bird
Traditional Beams 5 star review on 22nd February 2025
Chelsey Houldey
Traditional Beams 5 star review on 22nd February 2025
Anonymous
Traditional Beams 5 star review on 18th February 2025
Jessica Foley
Traditional Beams 5 star review on 18th February 2025
Kerry Lyon
Traditional Beams 5 star review on 16th February 2025
Julie Stevens
Traditional Beams 5 star review on 13th February 2025
Fiona Laidlaw
1033
Anonymous
Anonymous  // 01/01/2019
Beautiful piece of oak very good quality I got the wrong colour and they was happy to take it back as a refund but decided to keep for another room and order another one
Helpful Report
Posted 3 years ago
Hi Sarah, thanks for leaving us some feedback, it's great to hear you are happy with the quality of your order and you found our customer service team helpful with returns advice. Thanks for shopping with Traditional Beams, we hope to hear from you again!
Posted 3 years ago
My rustic shelves were just what I was looking for. They’re quality is exceptional and they arrived promptly too.
Traditional Beams 5 star review on 22nd October 2021
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Posted 3 years ago
Hi Anne, thank you for sharing your photo with us. We are delighted to hear we have managed to supply exactly what you were looking for and you found the quality exceptional & delivery prompt. We hope to hear from you again in the future!
Posted 3 years ago
Excellent service, fantastic quality product.
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Posted 3 years ago
Hello, thank you for leaving us a review, we are thrilled to hear you received excellent service from us and you are happy with the quality of your order. Thanks for choosing to shop with Traditional Beams!
Posted 3 years ago
This beam does my mantelpiece was so much more perfect than I anticipated. I would recommend this company without hesitation
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Posted 3 years ago
Hi Sara, thank you for the 5* review! it's great to hear your beam is perfect and we have managed to supply what you were looking for! Thank you for the recommendation we really appreciate it! Thanks for shopping with Traditional Beams!
Posted 3 years ago
I'm never confident about buying from Facebook ads however, I absolutely love this beam. Worth every penny it's amazing. Chunky heavy and looks fantastic. Very quick delivery.
Helpful Report
Posted 3 years ago
Hi Becky, thank you for leaving us some feedback. It's great to hear you found our company true to the product advertisements and you have seen on Facebook. It's great to hear you are happy with your order and find our products great value for money. We hope to hear from you again soon!
Posted 3 years ago
I absolutely love the product quality from traditional beams. We’ve ordered a Mantel piece and 2 sets of shelves and they’ve been a perfect match every time. Great quality and super quick delivery too.
Traditional Beams 5 star review on 20th October 2021 Traditional Beams 5 star review on 20th October 2021 Traditional Beams 5 star review on 20th October 2021
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Posted 3 years ago
Hi Dora, thank you for sharing your photos with us - each room looks amazing and we are glad you are happy with the end result! We thank you for your continued custom and hope to hear from you again in the future :)
Posted 3 years ago
Simply outstanding…. Can truly say this company are exceptional. Their willingness to give their customer exactly what they want is of the highest level of customer service. There was a misunderstanding regarding the specification, however this was no ones fault, more about misinterpretation, which can easily happen when dealing with colour finishes and physical characteristics. Suffice to say, Catherine (Sales) and David (Director) dealt with it without any fuss and if anything did everything possible to doubly ensure my specification was matched perfectly and re- worked my order a 2nd time to give me exactly the look I wanted. Their craftsmanship has created for me a thing of beauty. They were understanding efficient and Professional throughout. For my next oak feature of the highest quality and service I will only be calling Traditional Beams.
Traditional Beams 5 star review on 20th October 2021
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Posted 3 years ago
Hi John, Wow thank you so much for your lovely review and for providing us with a photo - we love to see the end results of our customers installations and it looks fab! It's great to hear that you have found Traditional Beams exceptional and professional throughout and that you find your beam a thing of beauty :) Thank you for choosing to shop with us and we hope to hear from you again in the future!
Posted 3 years ago
Traditional beams brilliant customer service and well organised. The oak beam arrived on time and my customer was absolutely delighted with it and when was fitted as a floating mantle piece above the wood burning stove it looked fantastic.
Helpful Report
Posted 3 years ago
Hi Graham, thank you for your lovely review we really appreciate it! It's great to hear you found our customer service team brilliant and well organised. We are happy your customer was delighted with their order and it looks fantastic :) We hope to hear from you again in the future!
Posted 3 years ago
Really pleased with the beam, looks great in my new kitchen
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Posted 3 years ago
Hi Sam, thank you for the 5* review. We are thrilled to hear you are really pleased with your beam and it looks lovely in your Kitchen. Thanks for choosing to shop with us :)
Posted 3 years ago
Just love that shelf. Beautiful piece that will add character to any interior. Delivered on time and great communications. Thank you!
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Posted 3 years ago
Hi Nadejda, thank you for leaving us a review. We are happy to hear you love your shelf and the character of it. Great to hear your order was delivered on time and you were happy with the communication you received from us. We hope to hear from you again soon!
Posted 3 years ago
Great product and service. Has made all the difference to the look of our fireplace. Thank you Traditional Beams.
Helpful Report
Posted 3 years ago
Hi Derek, thank you for taking the time to leave us some feedback. It's wonderful to hear our beam has made a big difference to your fireplace and you were happy with the service you received from us. You are very welcome and we hope to hear from you again!
Posted 3 years ago
Excellent service and product was exactly as I expected would recommend
Traditional Beams 5 star review on 18th October 2021
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Posted 3 years ago
Hi Adrian, thanks for taking the time to leave us a review and share your photo with us! We are happy to hear we have managed to supply exactly what you were looking for and we hope to hear from you again soon!
Posted 3 years ago
Ordered a traditional oak shelf to go above the fireplace. It was delivered on time and we are very pleased with the shelf. Looks great and fitting instructions easy to follow.
Helpful Report
Posted 3 years ago
Hi Jessica, it's great to hear you are happy with your shelf and it looks great! Glad you found our installation instructions easy to follow - we hope to hear from you again in the future!
Posted 3 years ago
My rustic aged oak beam looks amazing - so pleased with it.
Traditional Beams 5 star review on 16th October 2021
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Posted 3 years ago
Hi Pamela, thanks for sharing your photo with us - we love to see the end results of our customer installations! We are happy to hear you are really pleased with the end result - our aged oak beam adds bags of character to your fireplace!
Posted 3 years ago
Excellent customer service, answered my queries promptly and gave very helpful information. Wood samples were really useful in deciding which finish to order.
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Posted 3 years ago
Hi Gemma, thanks for leaving us some feedback. Its wonderful to hear you found our customer service to be excellent and we answered all of your questions promptly. We look forward to your order :)
Posted 3 years ago
Very happy with the product, excellent customer service too
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Posted 3 years ago
Hello, thank you for leaving us a review, it's great to hear you are very happy with the product and you found our customer service excellent! We hope to hear from you again!
Posted 3 years ago
Great quality, on time delivery, packaging was superb and easy to follow instructions, really pleased with the beam and corbels
Helpful Report
Posted 3 years ago
Hi Terry, thanks for your 5* review, we are happy to hear you found your aged oak corbel beam to be great quality and the packaging/delivery was superb. Thank you for your order, we hope to hear from you again!
Posted 3 years ago
Bought two floating shelves for a nursery as we wanted the colour to match the furniture we had already bought. Process was very easy and considering the bespoke nature we were happy with the lead time. The shelves were excellent quality and came with full instructions on how to assemble. Would definitely recommend and use again in the future
Helpful Report
Posted 3 years ago
Hi Paul, thanks for leaving us some feedback we really appreciate it! We are happy to hear you found our ordering process easy and they are excellent quality! Its great to hear you will be returning to us again in the future - we look forward to hearing from you!
Posted 3 years ago
Timber is well prepared and has loads of 'character'. You will need to be extremely accurate with your measurements for drilling and screwing the wall. Double check measurements of bolt holes in shelf and 'keyhole' plates on uprights. These may not be quite central. Remember, you are working with natural wood, so keep on measuring and checking levels. You will then end up with a really lovely fire surround.
Traditional Beams 5 star review on 12th October 2021
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Posted 3 years ago
Hello, thank you for taking the time to leave us a review and share your photo with us! It's great to hear you are happy with the end result and character of your aged oak fire surround! Thanks for choosing to shop with Traditional Beams we hope to hear from you again!
Posted 3 years ago
Thanks a bunch
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Posted 3 years ago
Hello, thank you for your 5* review, we are happy to hear you are pleased with your order. You are very welcome, we hope to hear from you again!
Posted 3 years ago
Traditional Beams is rated 4.9 based on 2,946 reviews