Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,893 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product, excellent service I would Highly recommend Traditional Beams”

Helpful Report

Posted 3 years ago

Hi Sylvia, thanks for leaving us a review. Its great to hear you would highly recommend us and you are very happy with your product and the service you received :) We hope to hear from you again in the future, thanks for shopping with us!

Posted 3 years ago

“A bit disappointed, the beam/mantel is very deeply cracked to the point of splintering on the underside, but it's fitted now, I'll live with it”

Helpful Report

Posted 3 years ago

Hello David, Thank you for your review. Cracks are a natural part of air dried oak and each beam can vary in terms of cracks and other distinguishing features. We do try to be as clear as this is possible on our website. We don't send out beams with cracks that are excessive however if anyone does receive something they think has perhaps slipped the net in terms of excessive cracks we would always appreciate the opportunity to put it right and look into this and advise what is and isn't normal. If the crack is normal but you were not happy with the overall look we do accept returns proving the beam hasn't been installed. If it was cracked excessively and should not have reached you, we would have replaced this as quickly as possible at no expense to yourself so it's dissapointing you haven't brought this to our attention to look over and check out for you. We are a tustworthy company and try hard to make sure all our customers are happy.

Posted 3 years ago

“Really happy with the beam I have received. Beautiful wood and the finish is amazing. Even better than I was expecting - thankyou -highly recommend”

Traditional Beams 5 star review on 18th February 2021

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Posted 3 years ago

Hi Karen, thanks for taking the time to leave us a review and provide us with a photo, its lovely to see the end results of our products installed, our Fascia Beam has finished off your fireplace perfectly and we are glad we managed to exceed your expectations :)

Posted 3 years ago

“Received our beam yesterdayexceeded our expectations, kept us informed with our order all the way,excellent service,if all British companies were like this we would be in a good place.Highly recommend. Mairi”

Helpful Report

Posted 3 years ago

Hello, thanks for leaving us such a lovely review! Its great to hear you would highly recommend us and we have managed to set the bar for British Companies :) We are thrilled to hear we managed to exceed your expectations with your Beam and you were very happy with the Customer Service you received. We hope to hear from you again in the future!

Posted 3 years ago

“My questions before ordering were swiftly answered and when the shelf came it was of good quality and we fitted it following the advice. We are very pleased with it.”

Helpful Report

Posted 3 years ago

Hello, thanks for taking the time to leave us a review. We are delighted to hear we managed to answer your questions promptly and you are pleased with the quality and installation instructions we provide. We hope to hear form you again in the future :)

Posted 3 years ago

“what a fantastic shelf! fabulous heavy wood with stylish industrial brackets, I will be buying more!”

Helpful Report

Posted 3 years ago

Hi Sharon, thanks for the feedback. Its great to hear you are happy with the quality of your shelf and will be retuning for more :) Thanks for shopping with Traditional Beams!

Posted 3 years ago

“Ordered a shelf for above a radiator, came on time and looks the part and is well made”

Helpful Report

Posted 3 years ago

Hi Micheal, thanks for leaving us a 5* review. We are thrilled to hear you are happy with your Shelf and we managed to supply what you were looking for. Thanks for shopping with Traditional Beams, we hope to hear from you again in the future

Posted 3 years ago

“We are delighted with our oak beams. They look fantastic and are the best quality. Communication was excellent regarding manufacture and despatch. Thank you so much.”

Helpful Report

Posted 3 years ago

Hello, thanks for your lovely feedback. It's great to hear you are delighted with your Oak Beams and the quality of them. We are happy we managed to provide you with an excellent service :)

Posted 3 years ago

“Happy to report the beam is lovely.”

Traditional Beams 5 star review on 15th February 2021

Helpful Report

Posted 3 years ago

Hi Kev, thanks for taking the time to leave us a review and photo, we love to see the end results of our customer installations. Our beam finishes off your fireplace wonderfully :) Thanks for shopping with us and we hope to hear from you again in the future

Posted 3 years ago

“First class service and the product/finished beam now proudly in place. Value for money and the finish could not be better. 5 star customer service and delivery”

Helpful Report

Posted 3 years ago

Hi Jim, thanks for your lovely comments, its great to hear you found our Customer Service and delivery 5*. We are delighted to hear you are happy with your purchase and find our products good value for money. Thanks for shopping with Traditional Beams

Posted 3 years ago

“Excellent service keeping you update on delivery etc and the beam ordered is excellent quality at really good price.”

Helpful Report

Posted 3 years ago

Hi Helen, thanks for your feedback. We are delighted to hear you are happy with the quality/price of our products and you were happy with the Customer Service you received. Thanks for shopping with Traditional Beams and we hope to hear from you again :)

Posted 3 years ago

“So happy with my beam, so well packaged and arrived with clear instructions”

Traditional Beams 5 star review on 11th February 2021

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Posted 3 years ago

Hi Kim, thanks for taking the time to share your photo and views with us, our beam has finished off your fireplace wonderfully and has added bags of character :) Its great to hear you are happy with your purchase and found the item to be well packaged. We hope to hear from you again in the future

Posted 3 years ago

“Beam was excellent. Arrived in perfect condition and well wrapped. I took a chance on the choice of finish but it turned out just right for what I needed. Highly recommended!”

Traditional Beams 5 star review on 10th February 2021

Helpful Report

Posted 3 years ago

Hi Trevor, thanks for taking the time to leave us some feedback and for providing us with a photo, we love to see the end results of our customer installations. Its great to hear you would recommend us and you were happy with the finish and packaging of our product. Thanks for shopping with Traditional Beams!

Posted 3 years ago

“Amazing quality and very helpful staff. Would definitely recommend this company.”

Helpful Report

Posted 3 years ago

Hello, thanks for leaving us a review. Its great to hear you would have no hesitation recommending us as a company and you found our staff to be very helpful. Thanks for shopping with Traditional Beams we hope to hear from you again in the future

Posted 3 years ago

“This aged beam looks amazing over our fireplace. Really good value and friendly staff from start to finish. So glad we used this company.”

Helpful Report

Posted 3 years ago

Hello, thanks for leaving us some feedback. We are delighted to hear our Aged Oak Fireplace Beam has completed the look of your fireplace. Its great to hear you are glad you used Traditional Beams as your supplier and you found our staff to be helpful and friendly, we hope to hear from you again in the future :)

Posted 3 years ago

“Absolutely love our new mantel! Seller was very prompt with delivery too so was received much earlier than expected. Fixings were lost in post but seller was able to resend these with no issues. Highly recommend”

Traditional Beams 5 star review on 9th February 2021

Helpful Report

Posted 3 years ago

Hello, thanks for taking the time to leave us some feedback and for sharing you photo - we love to see the end results of our customers installations, our beam has finished off your fireplace perfectly :) Sorry to hear your fixings were lost in transit but glad to hear our Customer Service team dealt with this promptly. We hope too hear from you again in the future :)

Posted 3 years ago

“Absolutely love our new mantelpiece- so much so I have just ordered another one! Fanatic communication throughout when trying to decide colours and shape.”

Helpful Report

Posted 3 years ago

Hi Liz, its great to hear you have returned to us for another Beam :) We are very happy to hear you are happy with the Customer Service you received and we thank you for your continued custom :)

Posted 3 years ago

“I bought two oak floating shelves. They are really good quality and look lovely in my new kitchen.”

Helpful Report

Posted 3 years ago

Hello, thanks for your purchase and for leaving us some feedback. We are delighted to hear you are happy with the quality of your Oak Floating Shelves and they look lovely in your kitchen. We hope to hear from you again in the future :)

Posted 3 years ago

“Absolutely stunning oak fire mantle. Couldn’t of asked for any better. Looking to buy shelves from them now.”

Helpful Report

Posted 3 years ago

Hi Ben, thank you for leaving us a 5* review. We are thrilled to hear you find your Beam stunning and were able to supply exactly what you were looking for. Its great to hear you will be retuning to us for a 2nd order :)

Posted 3 years ago

“Took along time to get here with Xmas covid etc, but worth the wait, well made, easy fit, look 👍 many thanks”

Helpful Report

Posted 3 years ago

Hi Clive, thanks for leaving us some feedback, we are delighted to hear you are happy with your purchase and you found our installation process easy to follow. Thanks for shopping with Traditional Beams

Posted 3 years ago

Traditional Beams is rated 4.9 based on 2,893 reviews