Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,891 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well made shelf with a beautiful finish and strong fixtures. Overall great product!”

Traditional Beams 5 star review on 29th May 2022

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Posted 2 years ago

Hello, thank you for taking the time to share your photo with us! We are glad you are happy with the finish and strong fixings provided with your oak floating shelf - it looks great :) Thank you for choosing to shop with Traditional Beams, we hope to see you again soon!

Posted 2 years ago

“Finally finished the conversation to a woodburner. The beam is now up and compliments the room - really pleased with it. Before and after photos. Cheers”

Traditional Beams 5 star review on 26th May 2022

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Posted 2 years ago

Hi Brian, thank you for sharing your photo with us - we love to see the end results of our customer installations! We are pleased to hear you are happy with the end result of your fireplace - it looks great! Thank you for choosing to shop with us :)

Posted 2 years ago

“Delighted with the shelf . Excellent quality and s lovely piece of wood . However we made it into a console table instead which looks fantastic!”

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Posted 2 years ago

Hi Menai, thank you for your 5* review. We are pleased to hear you are delighted with your shelf and the excellent quality of it - we are glad we have managed to supply what you were looking for!

Posted 2 years ago

“Nice quality and quick service. Would buy again from the company.”

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Posted 2 years ago

Hi Alison, thank you for your 5* review. We are pleased to hear you would not hesitate to purchase from us again in the future and you are happy with the quality of your order and the service you received from us :)

Posted 2 years ago

“Look really nice, and they are easy to put up.”

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Posted 2 years ago

Hi Gary, thank you for your 5* review. We are glad your order looks really nice and you found them easy to install :)

Posted 2 years ago

“Very pleased with my new mantle exactly as described and lovely quality. Very helpful staff when I called and problem sorted straight away.”

Traditional Beams 5 star review on 17th May 2022

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Posted 2 years ago

Hi Andrea, thank you for your photo review! We are pleased to hear you are happy with the end result and you found our customer service team helpful. Thank you for choosing to shop with Traditional Beams, we hope to see you again!

Posted 2 years ago

“Brilliant customer service, especially as encountered issues with delivery. All rectified quickly and could tell great care about the product and customer is taken.”

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Posted 2 years ago

Hi Grace, thank you for your feedback! We are sorry to hear you encountered a slight problem with your delivery but we are glad to hear our customer service team helped you rectify this issue promptly and it was clear we take great pride in our products and customer service :)

Posted 2 years ago

“Very pleased with my purchase. They look really good.”

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Posted 2 years ago

Hi Jules, thank you for your 5* review. We are thrilled to hear you are very pleased with your order from us :) Thank you for choosing to shop with us, we hope to see you again soon!

Posted 2 years ago

“Excellent customer service, with quality products, would highly recommended..”

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Posted 2 years ago

Hi Robert, thank you for your feedback! We are pleased to hear you are happy with the quality of your order and you found our customer service excellent :) Thank you for your recommendation - we really appreciate it!

Posted 2 years ago

“Delivery taken a while. But as far as packing and build quality go's top notch. Will order again soon for my TV wall”

Helpful Report

Posted 2 years ago

Hello, thank you for your review, we are pleased to hear you are happy with your order and the packaging and will be returning to us for another order. I have checked and your order was delivered within 7 working days which is as advertised on our website, we do not work bank holidays or weekends :)

Posted 2 years ago

“Excellent, great service from the lady in the office who took time to photograph beams in the showroom. Delivered in robust packaging”

Helpful Report

Posted 2 years ago

Hi Peter, thank you for your 5* review. We are pleased to hear you received a good service from us and your beam was delivered in robust packaging. Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“Excellent service and lovely product. Delivery driver lost couple of fittings and new ones were sent out immediately. Very impressed company called to check I had ordered / measured correctly before they made order. Refreshing change to deal with efficient and friendly staff at a company. Can recommend (and have already done so to a friend)”

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Posted 2 years ago

Hi Lorna, thank you for your kind review and recommendation :) It's really nice to hear you found it refreshing to deal with an efficient & friendly company. We are glad we have managed to supply what you were looking for and you are happy with your Aged Oak Surround. Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“fantastic product looks amazing now installed”

Traditional Beams 5 star review on 11th May 2022

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Posted 2 years ago

Hi Andy, thank you for taking the time for sharing your photo with us - your aged oak beam with corbels looks fantastic and we are happy to hear you think so too! Thank you for shopping with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“After a bit of an issue to start with - Traditional Beams made and sent me the incorrect beam I received the correct beam and it is beautiful. The one point I would make is that the mounting pegs are a little flimsy given the weight of the beam - let's hope it stays in place!”

Helpful Report

Posted 2 years ago

Hi Paul thank you for your review. The Rustic Reclaimed Arch Beam you ordered was new to our product range and you were the 1st to purchase :) Unfortunately, the product SKU did not pull through to our order management system properly. We thank you for bringing the issue to our attention and we are pleased to hear we managed to rectify the issue promptly. The fixings supplied have been tried and tested by thousands of customers and are designed to hold the weight of your beam so I can assure you everything will be fine :) We hope to hear from you again!

Posted 2 years ago

“Good service no problems kept informed about delivery no complaints”

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Posted 2 years ago

Hello, thank you for your 5* review, it's great to hear you are satisfied with the service you received from us and have no complaints :) Thank you for shopping with us, we hope to hear from you again in the future!

Posted 2 years ago

“Easy to order. The size of the beam was exactly what I was looking for. I was kept updated on how my order was progressing and the delivery time was good. Really nice piece of oak and the best price I'd seen. I haven't put it on the fireplace yet but expect it will look lovely.”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review. We are pleased to hear we have managed to supply exactly what you were looking for and you found our delivery service/prices really good :) Thank you for choosing to shop with Traditional Beams, we hope to see you again in the future!

Posted 2 years ago

“Very pleased with purchase. Staff were very helpful.”

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Posted 2 years ago

Hello Norma, thank you for your feedback. It's great to hear you are really pleased with your purchase and you found our Customer Service team helpful :) Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“We received a fantastic bit of timber from Traditional Beams which we've put above our fireplace. We're just working out whether we need a couple of shelves to go with it.”

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Posted 2 years ago

Hi Adam, thank you for your 5* review! We are thrilled to hear you are happy with your floating oak mantle from us and are looking to purchase some shelves to match, we look forward to hearing from you soon :)

Posted 2 years ago

“Excellent company that I’ve used several times now! Fantastic product that is exactly as described. Brilliant quality and a classic addition to our property from shelves to oak beam mantle! Cannot recommend highly enough!”

Helpful Report

Posted 2 years ago

Hello, thank you for leaving us such a kind review! We are thrilled to hear you are always pleased with your orders from us and they are always as described on our website :) Thank you for your repeat custom and recommendation we really appreciate it!

Posted 2 years ago

“I’m really pleased! Beam is beautiful and delivery was very quick. Would recommend to others”

Traditional Beams 5 star review on 10th May 2022

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Posted 2 years ago

Hi Michaela, thank you for sharing your photo with us, your Aged Oak Fireplace Beam has finished off your fireplace perfectly and we are glad you are pleased with the end result and service you received from us! It's lovely to hear you would recommend us to others and we hope to see you again :)

Posted 2 years ago

Traditional Beams is rated 4.9 based on 2,891 reviews