Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,906 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 22nd December 2024

1020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top Quality fire Surround . Very helpful over the phone on a query I had.”

Helpful Report

Posted 6 months ago

Hello, thanks for your review we are pleased to hear you are happy with your Aged Oak Fire Surround and the quality of it. We are glad our customer service team managed to help get the order right for you. Thanks for choosing to shop with us!

Posted 5 months ago

“I am absolutely thrilled with the sink shelf I ordered in White Oak , it's better than I expected , it arrived quickly and Traditional Beams kept in constant contact once I'd placed the order , It arrived today and I was bowled over on how gorgeous it is. Even the delivery guy was really helpful which is unusual these days .”

Helpful Report

Posted 6 months ago

Hi Jane, thank you for your kind review! It's lovely to hear you are pleased with your Oak Sink Shelf and it has exceeded your expectations. We are glad you were happy with the communication your received from us and the delivery driver was helpful :)

Posted 5 months ago

“Nice floating shelves. Just what we wanted above the kitchen worktops. But installation not easy for 2 reasons. 1. You have to mark (with pencil) the centre of bracket on wall but there is no way to do that as the bracket obscured the centre. 2. Brackets aren’t square so if you fit them upside down your shelf will slope. They don’t mention that. Better instructions would be a big help.”

Helpful Report

Posted 6 months ago

Hi Graham, thanks for your feedback, we are pleased to hear you are happy with your Shelves for your kitchen, sorry to hear you did not find the installation process easy, we do email easy to follow installation instructions and the T Brackets supplied are ready versatile and a very clever design - when you tighten the shelf support it should level it as the rod is forced against the back plate the front part of the plate should lift. This will get the rods level :)

Posted 5 months ago

“This is the second beam I have bought and on both occasions I changed my mind on the length I wanted. One phone call is all it took to change the order . The beams are beautiful and delivery was as they said. I wouldn't even look elsewhere after dealing with traditional beams. Customer service is outstanding as is the quality of their beams”

Helpful Report

Posted 6 months ago

Hi Judith, thanks for your repeat custom! We are glad you are always pleased with your purchases from us :) It's lovely to hear you would not go elsewhere and you found our customer service team outstanding! Thank you for shopping with us and we look forward to seeing you again soon!

Posted 5 months ago

“The beam is exactly as described excellent craftsmanship looks amazing thank you”

Helpful Report

Posted 6 months ago

Hi Paul, it's wonderful to hear you can appreciate the craftsmanship that goes into our handmade items and you are pleased with the end result - we hope to see you again in the future!

Posted 5 months ago

“Traditional Beams keep you informed on the status of your order; from your beam being made to it being shipped out on delivery. The beam fitted easily to the wall as the photo hopefully shows. A lovely finish. No queries to be resolved”

Traditional Beams 5 star review on 16th June 2024

Helpful Report

Posted 6 months ago

Hi Gail, thank you for sharing your photo with us - we love to see the end results of our customer installations! We are pleased to hear you are happy with your Aged Oak Fireplace Beam and the communication you received from us - we hope to see you again!

Posted 5 months ago

“Very helpful customer service answered all my emails and were very informative before I purchased my oak beam ,excellent company .”

Helpful Report

Posted 6 months ago

Hi Joanne, thanks for your feedback. We are thrilled to hear you found our customer service team helpful! Thank you for choosing to shop with Traditional Beams, we hope to see you again soon!

Posted 5 months ago

“Lovely shelves. They look great in our bedroom and have added a lot of character to our bedroom.”

Helpful Report

Posted 6 months ago

Hello, thanks for your 5* review and photo. We are glad you are pleased with your Solid Oak Floating Shelves and they have added character to your bedroom :)

Posted 5 months ago

“Highly recommend, before I made my purchase, I called to check out some product detail, my query was answered quickly and efficiently. Items arrived just as described and visualised. The quality is excellent. I would definitely use this company again and would not hesitate recommending to friends and family.”

Helpful Report

Posted 6 months ago

Hello, thanks for your 5* review! We are pleased to hear your order was exactly as described and you were happy with the quality of your order and customer service you received from us. Thank you for your recommendation we really appreciate it :)

Posted 5 months ago

“Excellent service, beam was of great quality. Speedy delivery . Definitely recommend .”

Helpful Report

Posted 6 months ago

Hi Diane, thanks for your 5* review and recommendation. We are pleased to hear you are happy with the quality of it and the service you received from us. We hope to see you again soon!

Posted 5 months ago

“Beam is solid piece of wood that looks amazing, straight forward to install and adds character to a bland wall. Customer service was also excellent 10/10”

Helpful Report

Posted 6 months ago

Hello, thanks for your 5* review! We are pleased to hear you were happy with your Aged Oak Fireplace Beam and you found our customer service 10/10. Thanks for choosing to shop with Traditional Beams!

Posted 5 months ago

“Looks amazing and is very sturdy.”

Helpful Report

Posted 6 months ago

Hi George, thanks for your 5* review! we are glad you are pleased with your Rustic Lipped Steel Bracket Shelf and the sturdiness of it.

Posted 5 months ago

“We absolutely love our beam. It really finishes off our space. Easy to fit (not that I did it) and a great price. We just need to finish off the alcove with brick slips. Being able to remove the beam for decorating is a plus too. Overall very happy with purchase, would recommend.”

Traditional Beams 5 star review on 11th June 2024

Helpful Report

Posted 6 months ago

Hi Vicky, thanks for taking the time to share your photo with us, Your Fascia Beam looks lovely above your cooker and we are glad you are pleased with the end result! Thank you for your recommendation we really appreciate it and hope to see you again soon!

Posted 5 months ago

“Very happy customer”

Helpful Report

Posted 6 months ago

Thanks for your 5* review. We are glad you are pleased with your order from us :)

Posted 5 months ago

“Looks great, I wasn’t sure about it until it was fitted and then I loved it immediately.”

Helpful Report

Posted 6 months ago

Hi Dawn, thanks for your review! we are glad you are pleased with your Oak Fireplace Beam :)

Posted 5 months ago

“Very good quality product. Easy to instal with everything needed included along with easy to follow instructions. Well packaged and good price. Lots of options if sizes and colours to choose from. I’m very happy and would definitely recommend.”

Helpful Report

Posted 6 months ago

Hi Lisa, thanks for taking theme to leave us a review and share your photo with us. We are pleased to hear you are happy with the end result and you would recommend us :) Thanks for choosing to shop with Traditional Beams!

Posted 5 months ago

“An excellent quality product and I wasn't disappointed with what I received. Solid, thick quality wood with a very good finish and matching the internet description. I had some issues with the courier delivering my package but Traditional Beams weee very helpful and proactive in getting this resolved with the courier.”

Helpful Report

Posted 6 months ago

Hi Ben, thanks for your 5* review! We are thrilled to hear you were not disappointed with the good quality oak we supply and was finish as advertised. We are sorry to hear you had a few issues with your delivery but we are glad we managed to get that resolved as quickly as possible for you :)

Posted 5 months ago

“Excellent customer service. Our first oak mantel arrived damaged from transit and I emailed customer service who got back to me straight away. They replaced the mantel with no fuss, the product itself is very high quality with easy to fit instructions. Overall extremely happy with our purchase thank you.”

Helpful Report

Posted 6 months ago

Hi Neil, thanks for your kind review! Sorry to hear your order was damaged in transit but we are glad we managed to get that sorted for you promptly with no fuss :) We hope to see you again in the future!

Posted 6 months ago

“Absolutely love this, looks amazing.”

Helpful Report

Posted 6 months ago

Hi Corinna, thanks for your review. We are glad you are pleased with your Aged Oak Fireplace Beam :) Thank you for choosing to shop with Traditional Beams!

Posted 6 months ago

“Excellent product; ordered to complement some existingn shelves we have and these look a lot nicer!”

Helpful Report

Posted 6 months ago

Hi James, thanks for your 5* review. We are pleased to hear you are happy with your Industrial Lipped Steel Bracket Shelf 22cm for Plasterboard Walls. Thanks for choosing to shop with us, we hope to see you again soon!

Posted 6 months ago

Traditional Beams is rated 4.9 based on 2,906 reviews