Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 3,013 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 22nd April 2025

1066

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mantel beam I purchase for my new fireplace is beautiful. Good price (bought when sale was on) and really quick delivery considering it was made to order. unfortunately on receipt the beam was quite scuffed- we think the damage was sustained due to movement in the box. However I have still given 5 stars: as when queried, the response was quick, apologetic and a free large tin of the wax supplied (arrived the next day!) to buff the scuffs out myself- thankfully this has worked just fine and saved us having to return the beam which was being fitted a few days later. I would recommend- as lovely product, great after sales care and hopefully any packing issue has now been rectified!”

Traditional Beams 5 star review on 16th September 2024

Helpful Report

Posted 7 months ago

Hi Joanna, thanks for your photo and review! We are sorry to hear your order was damaged in transit but we are glad we managed to get this resolved for you as promptly as possible. Thank you for choosing to shop with Traditional Beams!

Posted 6 months ago

“I had to exchange my oak mantel because it arrived damaged, this was no problem at all, they made another beam and collected the same time as delivering my new one. Customer service is excellent, so pleased with my new oak fireplace mantel, would highly recommend.”

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Posted 7 months ago

Hi Lynn, thanks for your review! We are sorry to hear your order was damaged in transit but we are glad we managed to resolve this as swiftly as possible. Thank you for your recommendation and we hope to see you again soon!

Posted 6 months ago

“Super easy to install - looks fantastic”

Traditional Beams 5 star review on 11th September 2024

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Posted 7 months ago

Hi India, thanks for sharing your photo with us, we are glad you are pleased with the end result and hope to see you again soon!

Posted 6 months ago

“A beautiful piece of wood, easily fitted”

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Posted 7 months ago

Hello, thanks for your 5* review! We are glad you are pleased with your purchase from us :)

Posted 6 months ago

“I was very happy with the service and the quality of the timber.”

Helpful Report

Posted 7 months ago

Hi Edward, thanks for your 5* review! We are thrilled to hear you are happy with the service you received from us and the quality of the timber :)

Posted 6 months ago

“I was very impressed with the quality of the wood shelves and brackets, they look lovely on our wall and are exactly what I was looking for. They also arrived quickly too!”

Helpful Report

Posted 7 months ago

Hello, thanks for your 5* review! We are thrilled to hear you are happy with the purchase of your shelves and they were exactly what you were looking for :)

Posted 6 months ago

“Absolutely delighted with my floating shelves. Beautiful quality, made and delivered so quickly. Excellent service.”

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Posted 7 months ago

Hi Sue, thanks for your feedback. We are pleased to hear you are delighted with your Aged Oak Shelves and they were delivered quickly :)

Posted 6 months ago

“I can thoroughly recommend Traditional Beams. I found them very helpful and speedy dealing with the queries I had before I made my purchases. The shelves arrived in good order and as described and I am very pleased with them. I cannot fault the service I received.”

Helpful Report

Posted 7 months ago

Hello, thanks for your review and recommendation, we really appreciate it :) We are glad you are pleased with the service and communication you received from us and we hope to see you again soon!

Posted 6 months ago

“Fantastic service and my shelf is amazing , will definitely use this company again”

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Posted 8 months ago

Hi Catherine, thanks for your review! It's great to hear you are pleased with your order and you would not hesitate to shop with us again :)

Posted 6 months ago

“Very good product looks amazing”

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Posted 8 months ago

Hi Mark, thanks for your 5* review! We are glad you are pleased with your purchase :)

Posted 6 months ago

“Excellent quality and my builder found it easy to fit. Looks stunning.”

Traditional Beams 5 star review on 19th August 2024

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Posted 8 months ago

Hi Victoria, thanks for sharing your photo with us. We are glad you are pleased with the end result and the quality of your Shaped Oak Beam :)

Posted 6 months ago

“Only dealt with them through their website but it was easy to navigate and my purchase arrived on time and I was kept well informed as to its progress.”

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Posted 8 months ago

Hi Colin, thanks for your feedback. We are glad you found our website easy to navigate and your shelves arrived on time :)

Posted 6 months ago

“Wonderful quality shelves and beautifully made! The colour is perfect and they are just what I wanted for the room! Very easy to fit. Excellent customer service when I contacted the company and shelves were delivered on time.”

Traditional Beams 5 star review on 4th August 2024

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Posted 8 months ago

Hi Maria, thanks for your feedback and photo! We are pleased to hear you are happy with your order and the customer service you received from us. We hope to see you again soon!

Posted 6 months ago

“Received on date stated and packaged very well. Great shelves and brackets would definitely buy more if I had room 🤗 Highly recommend”

Traditional Beams 5 star review on 30th July 2024

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Posted 8 months ago

Hi Claire, thank you for your recommendation, we really appreciate it. We are pleased to see you are happy with your new shelves - they look great!

Posted 6 months ago

“Really good experience, easy to use website quick delivery and quality product, the oak beam was shaped and finished to perfection and has lots of character, just what we wanted”

Traditional Beams 5 star review on 29th July 2024

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Posted 8 months ago

Hi Chris, thanks for your review and photo. We are pleased to hear you are happy with the end result and you had a good shopping expreience with us :)

Posted 6 months ago

“Excellent beam, great value, fast delivery, clear fitting instructions. Everything included except a drill :)”

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Posted 8 months ago

Hello, thanks for your 5* review! We are pleased to hear you are happy with your Aged Oak Fireplace Beam and the quality/value of it :) We are glad we supplied everything you needed and we hope to see you again soon!

Posted 6 months ago

“Second time i have used Traditional Beams, great service, excellant quality, from strta to finish, purchased oan Oak Beam, then ordered oak shelving and tops to suit, colour match superb !!”

Traditional Beams 5 star review on 25th July 2024

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Posted 8 months ago

Hi Phil, thanks you for your repeat custom and for sharing your photo with us - we are glad you are pleased with the end result and the customer service you received from us. We hope to see you again soon :)

Posted 6 months ago

“Absolutely gorgeous product! Great price. Fast delivery! We got the danish oil Color and are very happy with our choice.”

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Posted 8 months ago

Hi Rebecca, thanks for your review! We are pleased to hear you are happy with your Aged oak beam and the fast delivery of it. Thank you for choosing to shop with us and we hope to see you again soon!

Posted 7 months ago

“Excellent beam. Just what we order. Excellent quality.”

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Posted 8 months ago

Hi Alison thanks for your 5* review! We are thrilled to hear you are happy with your order and the quality of it. We hope to see you again soon!

Posted 7 months ago

“Excellent products and company. Super helpful customer service team. Goods arrived on time. I did lots of research before buying my mantlepiece and was delighted with the oak one purchased. Highly recommend.”

Helpful Report

Posted 8 months ago

Hello, thanks for your review! We are pleased to hear you are happy with your Aged Oak Mantel and the customer service you received from us. Thank you for your recommendation and we hope to see you again soon!

Posted 7 months ago

Traditional Beams is rated 4.9 based on 3,013 reviews