Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,892 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,892 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really nice product and excellent customer service, I would definitely recommend this company and hope to use them again. Thanks!”

Helpful Report

Posted 3 years ago

Hi Graeme, it's great to hear you would highly recommend us and you will be using us again in the future. We are delighted you are happy with your order and found our customer service team to be excellent :) We hope to hear from you again soon!

Posted 3 years ago

“Very good beam and excellent service”

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Posted 3 years ago

Hi Neil, thank you for leaving us a review, we are delighted to hear you are happy with your beam and you received an excellent service from us. Thank you for shopping with Traditional Beams we hope to hear from you again in the future!

Posted 3 years ago

“Great fast reliable service excellent product too”

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Posted 3 years ago

Hi Wendy, thanks for the 5* review, we are delighted to hear you found the service we provide fast & reliable and you are happy with your order from us :) Thank you for choosing to shop with us!

Posted 3 years ago

“Amazing from start to finish! The customer service was fantastic and the beam is exactly what I was looking for. It's perfect!”

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Posted 3 years ago

Hi Molly, thank you for your kind review. It's lovely to hear you found your experience shopping with us amazing from start to finish and you were happy withe the customer service and beam :) We hope to hear from you again in the future!

Posted 3 years ago

“fantastic shelves, you wont find better quality”

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Posted 3 years ago

Hi Emma, thank you for leaving us a 5* review, we are happy to hear you love your shelves and are happy with the quality of them. Thanks for choosing to shop with Traditional Beams, we hope to see you again!

Posted 3 years ago

“The product looks lovely in my living room. The product had been damaged very slightly by the courier but customer service was excellent and the problem quickly sorted”

Helpful Report

Posted 3 years ago

Hello, thank you for leaving us some feedback, we are happy to hear your order looks lovely in your living room :) Sorry to hear your order was slightly damaged in transit but glad our customer service team managed to get this resolved for you quickly. We hope to hear from you again in the future!

Posted 3 years ago

“Order was delivered as I was informed it would be The Beam is really good and looks like the picture The fastenings to the wall wasn't quite as good as my builder thought it should have been, but he improvised and made it better It looks brilliant - thank you”

Helpful Report

Posted 3 years ago

Hi Ann, thank you for your review, we are happy to hear your beam was delivered when promised and it you received exactly what your order from us, sorry to hear you had a few problems with the fixings, our fixings are designed for solid walls and have been tried and tested by thousands, perhaps there was an issue with the wall? Anyhow glad your builder managed to install it correctly for you

Posted 3 years ago

“Very happy with the beam we ordered. From ordering, to communication and delivery, everything went to plan. The beam is lovely and is now pride of place in our lounge. The supplied fittings were great and did the job”

Helpful Report

Posted 3 years ago

Hello, thank you for taking the time to leave us such a lovely review. We are thrilled to hear you are happy with your beam and it now takes pride place in your living room, our beams soon become the focal point of any room! Thanks for ordering with us and we hope to hear from you again in the future!

Posted 3 years ago

“Good looking and good quality wood. The fixing was pretty easy but could perhaps be easier if there was a recessed plate that you attach to the wall first. Looks great!”

Traditional Beams 5 star review on 10th November 2021

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Posted 3 years ago

Hi Philip, thank you for sharing your photo with us, our aged oak fireplace beam has added bags of character to your fireplace! We are glad to hear you found our installation instructions easy to follow. Thank you for your suggestion I will put this forward :)

Posted 3 years ago

“I was very impressed with the service from Traditional Beams. I phoned to ask a number of questions and the were extremely helpful. I ordered online and the beam was delivered very soon afterwards. Very pleased indeed!”

Helpful Report

Posted 3 years ago

Hello, thank you for taking the time to leave us a review and share your photos with us, we love to see the end results of our customer installations! It's great to hear you found our customer service team extremely helpful. We hope to hear from you again in the future!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hello, thank you for your review, we are delighted to hear you received an excellent service from us, please let us know what we can do to achieve the full 5 stars :)

Posted 3 years ago

“Shelves look great in my space.”

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Posted 3 years ago

Hello, thank you for leaving us some feedback, we are happy to hear your shelves look great! Thanks for shopping with traditional Beams we hope to hear from you again.

Posted 3 years ago

“great product and very helpful with queries I had, would certainly recommend”

Helpful Report

Posted 3 years ago

Hello, thank you for leaving us a 5* review. We are delighted to hear you are happy with your order and the help you received from our customer service team. It's lovely to hear you would recommend us and we hope to hear from you again!

Posted 3 years ago

“Very happy with our delivery and the time scale in which it arrived. Good communications and would recommend to anyone.”

Traditional Beams 5 star review on 9th November 2021

Helpful Report

Posted 3 years ago

Hi Paul, thank you for your review and photo, it looks lovely! We are happy to hear you are very happy with your order/delivery and the communication you received from us. Thank you for your recommendation we really appreciate it!

Posted 3 years ago

“We ordered our beam to create a more appealing mantelpiece for a previously ugly brick fireplace. Its been the perfect finishing touch to our room and we're delighted with the quality and service. Before and after photos attached.”

Helpful Report

Posted 3 years ago

Hi Louise, thank you for leaving us a review, it's great to hear our beam has added the finishing touch to your room and you are delighted with the quality and service you received from us. Thank you for shopping with Traditional Beams we hope to hear from you again in the future!

Posted 3 years ago

“Excellent customer service, Great product. They did exactly what they said they would do even sent photos of finished beam to make sure we were happy before shipping. Definitely use them again.”

Helpful Report

Posted 3 years ago

Hello, thank you for taking the time to leave us a review and share your photo with us - it looks so cosy & lovely, we are glad to hear you are happy with the end result and the customer service we provided you with! We hope to hear from you again in the future :)

Posted 3 years ago

“Ordered over the phone as I live in Scotland , Catherine was so helpful , I was not sure how to measure my beam , she spoke me through it and advised on colour , it arrived very quickly , it was exactly what I wanted , excellent quality and price , would definitely recommend.”

Helpful Report

Posted 3 years ago

Hi Adele, thank you for taking the time to leave us a review, it's great to hear you found our customer service team helpful and we walked you through your order. We are happy to hear you find the quality & price of our items excellent and you would recommend us :)

Posted 3 years ago

“We were left beaming when our mantlepiece arrived. The quality was excellent, and the customer service superb. It arrived very quickly and reminded us why this is the second purchase from Traditional Beams”

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Posted 3 years ago

Hi Amy, thank you for leaving us a review, it's really nice to hear you were beaming when your order arrived :) We are glad you found the quality excellent and our customer service team superb! Thank you for your continued custom we really appreciate it!

Posted 3 years ago

“So happy with my beam for fireplace, I ordered 2 shelves as well, looks lovely”

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Posted 3 years ago

Hi Sharon, thank you for your review, we are happy to hear you love your beam & shelves that you ordered from us. We hope to hear from you again in the future :)

Posted 3 years ago

“High Quality Beam, Good Customer Service, Easy Installation Instructions, Looks Fantastic, Has Transformed to Room”

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Posted 3 years ago

Hi Dean, thank you for leaving us a 5* review, we are happy to hear you find your beam high quality and our customer service team good. It's great to hear our beam has transformed your living room and you are pleased with the end result :)

Posted 3 years ago

Traditional Beams is rated 4.9 based on 2,892 reviews