Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,893 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick delivery, Great samples received”

Helpful Report

Posted 5 years ago

Hello, Thank you for reviewing our samples. We are pleased you found delivery quick. We would love to see you again.

Posted 5 years ago

“Happy with our hardwood floating shelves thank you.”

Helpful Report

Posted 5 years ago

Hi Rosie, Thank you for leaving us a review. We are pleased you are happy with your hardwood floating shelves. It would be great to know how we could improve and get 5 stars. Thanks.

Posted 5 years ago

“Quality shelves and beams, fast delivery.”

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Posted 5 years ago

Thanks for leaving us 5 stars. We are thrilled you are happy with the shelves you received.

Posted 5 years ago

“Very good quality, best shelves we have come across, if you want top quality go to these guys .”

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Posted 5 years ago

Thank you for leaving us a 5 star review. We are thrilled you think the shelves are the best you have come across, It's great to hear you would recommend us. Thanks for taking the time to leave us this review.

Posted 5 years ago

“We ordered a 6x6 oak beam for our newly discovered fireplace, everything we expected , faultless delivery. A beautiful beam finished,everything supplied in the deal, pre drilled holes and the fixings! Had to chop out a few inches either side to accommodate the length, as the stonework in the fire was recessed, see picture. Good instructions, made a little complicated having to fit into the plasterwork! Two men bringing failed to push the beam back into the recess, finally carefully with a 14lb sledge hammer its home, no further adhesive needed. Got to admit it is well worth our efforts, just to caulk the edges.”

Traditional Beams 5 star review on 10th July 2019

Helpful Report

Posted 5 years ago

Hello Chris, Thank you for taking the time to leave us a review and share a photo of your beam fully installed. It looks brilliant! We are thrilled that you are happy with the service you received from Traditional Beams and you are pleased with how the beam looks and how it arrived. We would love to see you again.

Posted 5 years ago

“Quick delivery and good quality of samples”

Helpful Report

Posted 5 years ago

Hello , We are pleased you found delivery quick and the quality of the samples great. It would be great to know know why you only gave us 4 stars so we know how we could improve our service. Many thanks, Rebecca.

Posted 5 years ago

“I was unhappy about the way my complaint was handled. Basically I felt that I could take it or leave it. I was not really given any help at all.”

Traditional Beams 3 star review on 8th July 2019

Helpful Report

Posted 5 years ago

I am sorry to hear you were not happy with how your complaint was handled however on this occasion the beam your received is completely normal and does look brilliant! I have attached a photo to this review for reference. The crack is in no way excessive and looks very much like photos we show online. We also state online distinguishing features can not be treated as defects. We are expects in the oak beam industry and would not send anything out that we feel is unsuitable. We do accept returns but as there is nothing wrong with the beam we would expect the return to be organised by yourself.

Posted 5 years ago

“The oak shelf was made and delivered promptly and Traditional Beams kept me informed of progress by email. The installation instructions were clear, there were no issues with the installation, and the final shelf looks excellent!”

Helpful Report

Posted 5 years ago

Hi Ian, We are thrilled you are happy with your purchase of your oak shelf from Traditional Beams and that you were happy with the updates. We are pleased it looks excellent! We would love to see you again.

Posted 5 years ago

“Love this company and the quality of the products, after the first purchase went back for more! Would definetley recommend.”

Traditional Beams 5 star review on 3rd July 2019

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Posted 5 years ago

Hello Claire, It's great to hear you loved our shelves so much that you came back for more. Thank you for taking the time to write a review and share a brilliant photo, they look great!

Posted 5 years ago

“Gorgeous, real wood shelves. We ordered 5 floating shelves that were so easy to fit. The wood and colour staining are great quality. I’ve recommended family and friends already!”

Helpful Report

Posted 5 years ago

Hello Joanna, We are thrilled you are pleased with your real wood shelves. It's lovely to hear you have recommended us to friends and family, We would love to see you again.

Posted 5 years ago

“Samples sent promptly. Well labeled and a good size”

Helpful Report

Posted 5 years ago

We are thrilled you're happy with the samples, thank for reviewing,.

Posted 5 years ago

“From ordering to receiving the beam it has been a delight. Ordering was simple as the website was easy to navigate and user friendly. Upon receiving the beam, it was very well packaged. The finish was exactly what we wanted, the installation was easy and simple and overall our fireplace is now beautifully finished. Thank you.”

Helpful Report

Posted 5 years ago

Hello James, Thank you for taking the tine to write a review. We are so pleased that you have had such as good experience with Traditional Beams and that you found the whole ordering experience a delight. It's lovely to hear that our hard work is paying off and all the different aspects of our company worked well for you from navigating the site, to installation. We would love to see you again.

Posted 5 years ago

“Very good value for money, look terrific”

Helpful Report

Posted 5 years ago

Thank for leaving us a 5 star review. We are pleased you think we offer good value for money and that your order looks terrific.

Posted 5 years ago

“We are absolutely delighted with our wood beam. It is exactly how it looks online. Everyone is remarking on how lovely it looks. I am very Impressed with this company and would definitely buy from here again.”

Traditional Beams 5 star review on 25th June 2019

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Posted 5 years ago

Hello Lindsey, Thank you for sharing a review and such a great photo. We love the way your beam looks in your room! It's great to hear you would use us again.

Posted 5 years ago

“Very fast delivery of the samples and good products received, good communications throughout the process and updates received”

Helpful Report

Posted 5 years ago

Thank you for leaving us a 5 star review. It's great to hear you were pleased with the whole ordering process. We would love to see you again.

Posted 5 years ago

“Received our beautiful oak shelf in perfect condition well packaged. It looks stunning and now all I need to do is find a home for a few more 😀.. thank you”

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Posted 5 years ago

Hello Rachel, Thank you for leaving us a great review. It's great to hear you would like to purchase more shelves from Traditional Beams. We look forward to seeing you again in the future.

Posted 5 years ago

“We recently received our beautiful beam in medium oak finish. The fitting instructions were excellent and it took us around 30 mins to fit. Looks stunning. Excellent service from start to finish. Thank you”

Traditional Beams 5 star review on 23rd June 2019

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Posted 5 years ago

Hello Patrick, Thank you for taking the time to leave us a review and share a brilliant photo with us. We really appreciate it. Your beam looks gorgeous on the wall. We would love to see you again.

Posted 5 years ago

“So impressed with the beam. Looks fab made my fireplace a real feature. Really helpful that samples are available too. Delivery was quicker than expected. Would recommend 10 out of 10. .”

Helpful Report

Posted 5 years ago

Hi Pat, It's great to hear you were very impressed with the beam and that it has made your fireplace a real feature. It's great to hear you would recommend us. Thank you for choosing Traditional Beams.

Posted 5 years ago

“Beautiful piece of oak looks fantastic excellent fittings easy to fit”

Helpful Report

Posted 5 years ago

Hi June, We are thrilled you are happy with your piece of oak and that you also found the installation straight forward. We would love to see you again.

Posted 5 years ago

“Beautiful wood exactly as ordered, Easy to put up the shelves as all the correct nails and rawl plugs and instructions were supplied. Speedy service, we will buy from Traditional beams again”

Helpful Report

Posted 5 years ago

Hello Elaine, Thank you for taking the time to leave us a review, we really appreciate it. It's great to hear you found installation straight forward due to everything being supplied including instructions. We are pleased you think the wood is beautiful and exactly as ordered. We would love to see you again.

Posted 5 years ago

Traditional Beams is rated 4.9 based on 2,893 reviews