Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 23rd February 2025

1033

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and superb installation instructions.”

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Posted 1 year ago

Hello Amanda, Thanks for taking the time to write a review. We are thrilled to hear you found the quality excellent and found the fitting instructions superb too! We hope to see you again.

Posted 1 year ago

“V happy with the product. Look good in my new kitchen.”

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Posted 1 year ago

Hi Paul, Thanks for leaving us a 5 star review. We are pleased the products looks good in your kitchen. We hope to see you again.

Posted 1 year ago

“Love love love our fireplace beam from traditional beams! Service was brilliant, delivered in great time and super easy to put up.”

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Posted 1 year ago

Hi Lauren, Thanks for leaving us a lovely review, we are pleased to hear how much you love your fireplace beam and found the service provided brilliant. It's great to hear you found installation easy too! We hope to see you again.

Posted 1 year ago

“Beautiful beams for our shelves, such good quality and very good fitting instructions. Highly recommend and would definitely buy from this company again if we need any more.”

Traditional Beams 5 star review on 6th March 2023

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Posted 1 year ago

Hi Chloe, Thanks for taking the time to write a review and send us a photo. Your shelves have been decorated beautifully. We are pleased you would recommend us and would use us again in the future.

Posted 1 year ago

“We ordered 2 floating oak shelves, delivered on time as advised. They look fantastic on our dining room wall and are easy to fix with the provided fixings. If you need a good quality shelf you won’t be disappointed with these !!”

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Posted 1 year ago

Hello, Thanks for the lovely review, we really appreciate it. We are thrilled to hear that the oak shelves look fantastic on your dining room wall and were easy to install. We hope to see you again.

Posted 1 year ago

“Absolutely made up with the beam, looks amazing.”

Traditional Beams 5 star review on 5th March 2023

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Posted 1 year ago

Hi Carole, Thanks so much for leaving a review and a photo of your beam. We are thrilled to hear how happy you are with your rustic oak beam and we hope to see you again in the future.

Posted 1 year ago

“Ordered two beams from Traditional Beams, over a couple of years, and can’t fault the process or the quality. Would recommend”

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Posted 1 year ago

Hi Sarah, Thanks for taking the time to write a review. It's great to hear you have ordered from us twice and you can't fault the quality or process. Thanks for choosing Traditional Beams.

Posted 1 year ago

“Ordered a Rustic beam, as described, lovely piece of wood. Very helpful company and a pleasure to deal with.”

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Posted 1 year ago

Hi Carolyn, Thanks for taking the time to write a review. We really appreciate it. We are pleased to hear your beam was lovely and you found our customer service helpful. We hope to see you again.

Posted 1 year ago

“Absolutely stunning beam.Very heavy,and good quality.The colour is perfect aswell.Definitely recommend to buy from.Many thanks ++++”

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Posted 1 year ago

Hi Rachel, We are pleased to hear you found your beam to be absolutely stunning. It's lovely to hear you would recommend us. Thanks so much for leaving us a lovely review.

Posted 1 year ago

“The Beam we ordered is perfect, excellent quality and fantastic service!”

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Posted 1 year ago

Hi Dean, Thanks for leaving us a 5 star review. We are pleased you found the beam to be perfect and the service fantastic too. We hope to see you again,.

Posted 1 year ago

“Fantastic beam and really lovely customer service. I had a slight issue with my first order which they rectified straight away. We are so happy with it!”

Traditional Beams 5 star review on 27th February 2023

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Posted 1 year ago

Hello, We are thrilled to hear you are happy with your beam. The photo looks great. Thanks for sending it over! We hope to see you again.

Posted 1 year ago

“Very helpful over the phone Great product”

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Posted 2 years ago

Hi Sandra, thanks for your 5* review. We are pleased to hear you found our customer service team helpful over the phone and you are happy with your order :)

Posted 1 year ago

“So so happy with the outstanding customer service I received from Catherine! She went over and beyond to help me to replace my item as I had ordered the wrong style of beam. The new beam is perfect and I love it ! I was truly treated like a VIP ! I would definitely recommend this company and use them again in the future.”

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Posted 2 years ago

Hi Karen, thank you for your kind review! We are pleased to hear you were happy with the outstanding customer received you received from us and you love your new beam :) Thank you for recommending us and we look forward to hearing from you again in the future!

Posted 1 year ago

“Lovely product, as described, production and delivery timescales very accurate”

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Posted 2 years ago

Thank you for your 5* review! We are glad you are happy with your order and service you received from us :)

Posted 1 year ago

“Prior to placing an order I called to ask about a sizing and fixing query, very helpful advise. Delivery was as said and arrived securely packed. Fitting was straightforward too with fixings guidelines on line. Happy customer.”

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Posted 2 years ago

Hi Juan, thanks for your feedback! We are glad you are happy with the service/advice you have received from us and you found our installation instructions easy to follow and straightforward. We hope to see you again in the future!

Posted 1 year ago

“The product itself is beautiful. Well cut and finished. Nice cracking through the wood. Really completed our fireplace and absolutely love it! Thank you! Only criticism is related to communication. I ordered the item on (or around 3rd December). Was completely fine about the product not being ready before Xmas, but got an email on 4th Jan (or so) telling me it was only just going into production. Turned out this was not the case and received the item a few days later. Maybe a comms error only.”

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Posted 2 years ago

Hello, thank you for your 5* review! We are pleased to hear you are happy with your order and the quality finish of it. Sorry to hear your order was delayed a few days during our busy period, any dates provided on the website are only ever estimated as everything is handmade to order.

Posted 1 year ago

“We ordered a 6 foot shelf and it is amazing quality, we did have to contact the company to get another bracket, as the 3 supplied weren't sufficient. We also had to purchase alternative screws as we were putting the shelf onto a stud wall rather than a plasterboard wall. But both of these queries were dealt with quickly and efficiently by the customer service team, so we have been very impressed with the company as a whole.”

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Posted 2 years ago

Hi James, thanks for your review. The shelves you have purchased are for solid masonry walls or can also be fixed into timber studs as long as they are strong and sturdy, each customer has a different wall type so sometimes require different fixings. We are happy to hear you were very impressed with our company as a whole and we hope to see you again soon!

Posted 1 year ago

“Thank you for your wonderful craftsmanship, great material and excellent communication.”

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Posted 2 years ago

Thank you for your feedback! We are pleased to hear you are happy with your purchase and the communication you received from us. We hope to see you again in the future!

Posted 1 year ago

“Great service, fantastic product, looks amazing.”

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Posted 2 years ago

Hi Jonathan, thanks for your 5* review. We are thrilled to hear you are happy with the service and product you received from us and we hope to hear from you again in the future :)

Posted 1 year ago

“Great oak shelves, easy to put up. Look lovely in my cottage. Thank you Traditional Beams.”

Traditional Beams 5 star review on 15th January 2023

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Posted 2 years ago

Hi Nicola, thanks you for your review, we are glad you are happy with your Oak shelf. Our shelves are kiln dried but please ensure you keep your radiator on a minimal heat to avoid any movement :)

Posted 1 year ago

Traditional Beams is rated 4.9 based on 2,945 reviews