Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,891 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently bought an oak beam for our fireplace and oak shelves for the alcoves. We are so thrilled with them, the quality is amazing. They were delivered on time and I was updated throughout the whole process. The customer service is excellent and they were happy to answer any queries - nothing is too much trouble. We would certainly buy from them again.”

Traditional Beams 5 star review on 19th June 2022

Helpful Report

Posted 2 years ago

Hi Katie, thank you for sharing your photo with us! Your aged oak beam looks fabulous and we are glad you are pleased with the end result of it along with the bespoke shelves we made for you :) We are glad you were happy with the communication and customer service you received from us and you would not hesitate to return to us in the future!

Posted 2 years ago

“Beautiful beam bought for the chimney breast wall. Looks beautiful and great service!”

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Posted 2 years ago

Hello Hannah, thank you for sharing your photo with us, we love to see the end results of our customer installations and we are thrilled we have managed to supply exactly what you were looking for :) We are glad we have supplied you with a good service and we hope to see you again!

Posted 2 years ago

“Excellent service all round. Good website offering all information & good customer service. Easy to install/fix with brackets supplied. Really finishes off any fireplace with a real rustic charm. Very pleased”

Traditional Beams 5 star review on 18th June 2022

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Posted 2 years ago

Hi Deborah, thank you for sharing your photo with us, we are pleased to hear you are happy with your Reclaimed Oak Fireplace Beam and it has added the rustic charm you were looking for :) We are glad you found our customer service team helpful and our installation method easy!

Posted 2 years ago

“Good delivery and quality”

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Posted 2 years ago

Hello, thank you for your feedback! We are pleased to hear you are happy wth the quality of your order and the delivery service we provided. We hope to hear from you again in the future :)

Posted 2 years ago

“Great addition to my home,Wood is top quality”

Helpful Report

Posted 2 years ago

Hi Kevin, thank you for your 5* review. We are thrilled to hear your order is a great new addition to your home and you find our wood top quality :) Thank you for choosing to shop with us!

Posted 2 years ago

“I purchased 4 beams and they initially looked amazing in the various rooms where situated. Unfortunately 2 of them warped, and now those 2 look terrible. Although the other 2 do still look amazing. They are all situated above heat (correct me if I am wrong but are they made for this??) so can't understand why 2 warped and 2 didn't. On contacting you to voice my concern, I disappointingly received a very sarcastic email back. Safe to say I won't use Traditional Beams again!!”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback. I am sorry to see 2 of your Pine shelves have warped. Unfortunately on this occasion, I think this is just a misunderstanding of the product you have purchased. You are correct in thinking our products can be installed above a heat source, however, they must be a safe distance away. If any of our products are exposed to extreme heat then there is a much higher risk of warping/twisting. In your case, you have installed our air-dried pine shelves directly above your radiator which is not something we would recommend. We wish on this occasion you had chosen to get in touch with us with any questions about the products and installation and we would have been more than happy to help and assist with advice. We are very sorry to hear you found our response via email sarcastic, this was not our intention at all

Posted 2 years ago

“I love my shelves and the service was fantastic”

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Posted 2 years ago

“Absolutely delighted with my floating shelf and service given. Just waiting for it to be erected over my fireplace”

Helpful Report

Posted 2 years ago

Hi Diane, thank you for your 5* review. We are delighted to hear you are happy with your floating shelf and the service you received from us. Thank you for shopping with us :)

Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

Hello, thank you for your 5* review. We are delighted to hear you are pleased with your order and the service you received from us :)

Posted 2 years ago

“Better than I expected, look fab in my kitchen,”

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Posted 2 years ago

Hi Susan, thank you for your review! We are pleased to hear your order was better than you expected and it looks fab in your kitchen! Thank you for choosing to shop with Traditional Beams, we hope to hear from you again in the future!

Posted 2 years ago

“Excellent quality. I ordered some custom sizes for shelving that were cut and finished perfectly. I chose the industrial steel brackets which look great. Initial delivery revealed I was a couple of brackets short for my shelves, but a quick email to traditional beams and the remaining brackets arrived within two days so great customer service too.”

Helpful Report

Posted 2 years ago

Hi Bill, thank you for your feedback! We are pleased to hear you are happy with the quality of the shelves we had cut to size for you. Sorry to hear a few of your brackets were lost in transit but glad your customer service team were helpful and got them out to you straight away :)

Posted 2 years ago

“Love the wooden beam - fantastic quality and arrived in perfect condition.”

Helpful Report

Posted 2 years ago

Hello, thank you for your 5* review! We are glad you are happy with your beam and the quality of it :) Thank you for shopping with Traditional Beams we hope to see you again!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hello, thank you for your 5* review, we are glad you found our service excellent!

Posted 2 years ago

“Perfect, just what I wanted, easy to install.”

Traditional Beams 5 star review on 6th June 2022

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Posted 2 years ago

Hi Teresa, thanks for sharing your photo with us :) We are pleased to hear we have managed to supply you with exactly what you were looking for and you found the installation easy!

Posted 2 years ago

“The quality and finish of the floating shelf I ordered is fantastic. Also, the service a received from traditional beams was excellent. I will definitely be making another purchase and would be very happy to recommend traditional beams.”

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Posted 2 years ago

Hi Matthew, thank you for your feedback! We are thrilled to hear you are pleased with the quality and finish of your order! We are glad you found our customer service team excellent :) Thank you for your recommendation and we look forward to your next order!

Posted 2 years ago

“This is the 2nd order from Traditional Beams, and we have to admit that the product is of a high standard. I can always tell the quality of the oak when my saw has to work twice as hard. The finish is a delight to behold. Thank you.”

Helpful Report

Posted 2 years ago

Hi Owen, thank you for your repeat custom, it's great to know you are always impressed with the high standard quality of our products :) Thank you for choosing to shop with us, we hope to see you again soon!

Posted 2 years ago

“Great product and service”

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Posted 2 years ago

Hello, thank you for your 5* review. We are happy to hear you are pleased with your order and the service you received from us :)

Posted 2 years ago

“Lovely shelves. Great quality and lovely colour.”

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Posted 2 years ago

Hi Sarah, thank you for your order. We are pleased to hear you are happy with the quality and colour finish of your shelves :) Thanks for choosing to shop with Traditional beams!

Posted 2 years ago

“Love it! Great service from start to finish and quality product”

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Posted 2 years ago

Hello, thank you for your feedback! We are delighted to hear you are happy with your purchase and the service you received from us :)

Posted 2 years ago

“The beam was exactly what we needed as a new mantelpiece in our holiday lodge, service was quick and fitting was easy following the instuctions.”

Helpful Report

Posted 2 years ago

Hello, thank you for your feedback! We are happy to hear we have managed to supply you with exactly what you were looking for in your holiday lodge! It's great to hear you found our service quick and the installation instructions were easy to follow :)

Posted 2 years ago

Traditional Beams is rated 4.9 based on 2,891 reviews