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Traditional Beams Reviews

4.9 Rating 2,946 Reviews
98 %
of reviewers recommend Traditional Beams
4.9
Based on 2,946 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Traditional Beams Reviews

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Traditional Beams 5 star review on 23rd February 2025
Kay Cartner-Bird
Traditional Beams 5 star review on 22nd February 2025
Chelsey Houldey
Traditional Beams 5 star review on 22nd February 2025
Anonymous
Traditional Beams 5 star review on 18th February 2025
Jessica Foley
Traditional Beams 5 star review on 18th February 2025
Kerry Lyon
Traditional Beams 5 star review on 16th February 2025
Julie Stevens
Traditional Beams 5 star review on 13th February 2025
Fiona Laidlaw
1033
Anonymous
Anonymous  // 01/01/2019
Excellent service and high quality beam with secure fittings
Traditional Beams 5 star review on 23rd February 2021 Traditional Beams 5 star review on 23rd February 2021 Traditional Beams 5 star review on 23rd February 2021
Helpful Report
Posted 4 years ago
Hi Neil, thanks for taking the time to leave us some feedback and for sharing your photos. Our beams finish off your fireplace wonderfully! We are delighted to hear you are happy with the quality/fixings we supply and you found our service excellent. We look forward to your next order :)
Posted 4 years ago
I have made several email enquiries to Traditional Beams which have all been answered promptly and the responses have been very helpful which has given me confidence in ordering shelving from the company.
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Posted 4 years ago
Hi Geoff, thanks for leaving us some feedback. Its great to hear the response you received from our customer service team gave you the confidence to purchase with us :) We hope to hear from you again in the future
Posted 4 years ago
Purchased a 48" Oak fascia beam in medium Oak, Very impressed nice quality and came with the fixings attached simply have to put two screws in wall and hang up. It'll be lovely when I finally get it up after decorating.
Helpful Report
Posted 4 years ago
Hi Craig, thanks for leaving us a review. Its great to hear you are very impressed with the quality of your Oak Fascia Beam, i'm sure once you have finished decorating and installed it will soon become the focal point of the room :) Thanks for shopping with us!
Posted 4 years ago
From finding the product on there very good and structured website to receiving the product was first class. Made a modification to my order with a fuss . Was emailed updates on production and delivery dates. Great great company and a first class quality beam has been put up. Really well made and easy to put up. Would definitely use Traditional beans again 10/10
Traditional Beams 5 star review on 22nd February 2021
Helpful Report
Posted 4 years ago
Hi Mark, thank you for your lovely comments! We are happy to hear you found our website easy to navigate and you found our service first class! Its fantastic to hear you would not hesitate to order from us again in the future, we look forwards to hearing from you :)
Posted 4 years ago
Purchased a wall mounted oak shelf. Good quality and good workmanship. Ordered before Christmas and arrived in January which was expected as explained on website. Clear installation instructions and all parts were there. No complaints. Excellent service. Will happily use again
Helpful Report
Posted 4 years ago
Hello, its fantastic to hear you were happy with the service you received from us and would not hesitate to purchase from us again :) We are delighted to hear you can recognise the quality and craftsmanship that goes into our items! We hope to hear from you again in the future
Posted 4 years ago
From the start of our enquiry right up to delivery of our beam the service from Traditional Beams was superb. They kept us up to date all the way through the process. The quality of the beam is first class and we cannot recommend them enough. Thank you.
Helpful Report
Posted 4 years ago
Hi Paul, thanks for leaving us some feedback. Its great to hear the service you received from us was superb! We are glad you are happy with the quality of your beam and would highly recommend us, you are very welcome and we hope to hear from you again in the future!
Posted 4 years ago
Easy to install, really good quality and was exactly what we needed to finish off our living room!
Traditional Beams 5 star review on 22nd February 2021
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Posted 4 years ago
Hi Sam, thanks for taking the time to leave us a review and send us some photos - we love to see the end results of our customers installations! We are delighted to hear we managed to supply exactly what you were looking for and you are happy with the quality and installation instructions. We hope to hear from you again in the future :)
Posted 4 years ago
Excellent service from Traditional Beams, asked for a bespoke size shelf which was agreed with no hassels. Shelf arrived in good time and was very impressed, instructions for fitting were easy to understand. A thank you to Catherine for her quick and helpful responses. Would highly recommend.
Helpful Report
Posted 4 years ago
Hi Lisa, thank you for leaving us such a lovely review! We are delighted to hear you are impressed with your shelves the communication you received from our Customer Service team. Its wonderful to hear you would highly recommend us. We hope to hear from you again in the future :)
Posted 4 years ago
Ordered a beam in pale grey for my living room and I am so pleased with it. Excellent quality, fairly priced. The staff were so helpful through email contact.
Traditional Beams 5 star review on 21st February 2021
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Posted 4 years ago
Hi Geri, thanks for taking the time to leave us a review and share your photos with us. Our beam finishes off your fireplace perfectly :) We are happy to hear you are pleased with the end result/price/quality and the communication you received from our customer service team. We hope to hear from you again in the future!
Posted 4 years ago
Received our floating shelf the other day, it has a lovely finnish and it looks beautiful up. I was kept in the loop in reference to its manufacture and delivery a big thanks.
Helpful Report
Posted 4 years ago
Hi Pete, we are happy to hear you are pleased with your Oak Floating Shelf and the communication you received from us. Thanks for shopping with Traditional Beams and we hope to hear from you again in the future
Posted 4 years ago
Excellent service and product
Helpful Report
Posted 4 years ago
Hello, thank you for leaving us a review. Its great to hear you were happy with the service and product you received. Thanks for shopping with us :)
Posted 4 years ago
The oak mantle has transformed my fireplace. Quality product arrived well packaged & delivery communication was great. I plan to buy another for my living room. Very pleased & would recommend.
Helpful Report
Posted 4 years ago
Hi Liz, thanks for leaving us a review. We are thrilled to hear our Oak Beam has transformed your fireplace and you are happy with the quality/communication and packaging. Thank you for the recommendation we hope to hear from you again in the future!
Posted 4 years ago
Excellent website and communication. Delivered within promised timespan. Beautiful shelves, superb finish and easy to follow fitting instructions - exactly as envisaged.
Traditional Beams 5 star review on 18th February 2021 Traditional Beams 5 star review on 18th February 2021
Helpful Report
Posted 4 years ago
Hi Diane, thanks for taking the time to leave us some feedback and for providing us with some photos, our floating shelves tie in with your room perfectly :) We are delighted we managed to provide exactly what you were looking for and you were happy with our website and the communication you received. We hope to hear from you again in the future
Posted 4 years ago
Very good product, excellent service I would Highly recommend Traditional Beams
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Posted 4 years ago
Hi Sylvia, thanks for leaving us a review. Its great to hear you would highly recommend us and you are very happy with your product and the service you received :) We hope to hear from you again in the future, thanks for shopping with us!
Posted 4 years ago
A bit disappointed, the beam/mantel is very deeply cracked to the point of splintering on the underside, but it's fitted now, I'll live with it
Helpful Report
Posted 4 years ago
Hello David, Thank you for your review. Cracks are a natural part of air dried oak and each beam can vary in terms of cracks and other distinguishing features. We do try to be as clear as this is possible on our website. We don't send out beams with cracks that are excessive however if anyone does receive something they think has perhaps slipped the net in terms of excessive cracks we would always appreciate the opportunity to put it right and look into this and advise what is and isn't normal. If the crack is normal but you were not happy with the overall look we do accept returns proving the beam hasn't been installed. If it was cracked excessively and should not have reached you, we would have replaced this as quickly as possible at no expense to yourself so it's dissapointing you haven't brought this to our attention to look over and check out for you. We are a tustworthy company and try hard to make sure all our customers are happy.
Posted 4 years ago
Really happy with the beam I have received. Beautiful wood and the finish is amazing. Even better than I was expecting - thankyou -highly recommend
Traditional Beams 5 star review on 18th February 2021
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Posted 4 years ago
Hi Karen, thanks for taking the time to leave us a review and provide us with a photo, its lovely to see the end results of our products installed, our Fascia Beam has finished off your fireplace perfectly and we are glad we managed to exceed your expectations :)
Posted 4 years ago
Received our beam yesterdayexceeded our expectations, kept us informed with our order all the way,excellent service,if all British companies were like this we would be in a good place.Highly recommend. Mairi
Helpful Report
Posted 4 years ago
Hello, thanks for leaving us such a lovely review! Its great to hear you would highly recommend us and we have managed to set the bar for British Companies :) We are thrilled to hear we managed to exceed your expectations with your Beam and you were very happy with the Customer Service you received. We hope to hear from you again in the future!
Posted 4 years ago
My questions before ordering were swiftly answered and when the shelf came it was of good quality and we fitted it following the advice. We are very pleased with it.
Helpful Report
Posted 4 years ago
Hello, thanks for taking the time to leave us a review. We are delighted to hear we managed to answer your questions promptly and you are pleased with the quality and installation instructions we provide. We hope to hear form you again in the future :)
Posted 4 years ago
what a fantastic shelf! fabulous heavy wood with stylish industrial brackets, I will be buying more!
Helpful Report
Posted 4 years ago
Hi Sharon, thanks for the feedback. Its great to hear you are happy with the quality of your shelf and will be retuning for more :) Thanks for shopping with Traditional Beams!
Posted 4 years ago
Ordered a shelf for above a radiator, came on time and looks the part and is well made
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Posted 4 years ago
Hi Micheal, thanks for leaving us a 5* review. We are thrilled to hear you are happy with your Shelf and we managed to supply what you were looking for. Thanks for shopping with Traditional Beams, we hope to hear from you again in the future
Posted 4 years ago
Traditional Beams is rated 4.9 based on 2,946 reviews