Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,893 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,893 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, speedy delivery”

Helpful Report

Posted 5 years ago

Hi Sam, Thank you for leaving us a 5 star review. We're pleased you're happy with your product.

Posted 4 years ago

“To date, we have purchased five oak shelves from Traditional beams and pleased the each one. Some have been used as "floating shelves "and others to go in to inglenooks or between other cabinets. They will cut to size of a few centimetres different from details on website. Well packaged when posted. Couldn't recommend enough. Will be purchasing more....”

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Posted 5 years ago

Hi Paul, Thank you for leaving us a lovely review. It's great to hear you have purchased numerous floating shelves from us and you have been happy each time. Thank you for choosing Traditional Beams, We would love you see you again.

Posted 4 years ago

“Amazing solid Oak mantel supplied by yourselves, delivered on time & very beautiful piece of furniture, really made our fireplace! Thanks”

Traditional Beams 5 star review on 17th November 2019

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Posted 5 years ago

Hello Keeley, It's lovely to hear you think the beam is beautiful and it was delivered on time. Thanks for choosing Traditional Beams. The photo looks lovely, thank you for sharing!

Posted 4 years ago

“Our beam was delivered quickly and easy to mount on the wall using the fixtures and fittings included. It has now added the finishing touch to our living room, always getting compliments”

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Posted 5 years ago

Hello, It's great to hear you love your beam and you're getting lots of compliments on it. Thanks for shopping with us.

Posted 5 years ago

“""”

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Posted 5 years ago

“A friend told me about this fantastic company and after ordering samples decided on the colour and measured what size I needed, from ordering to delivery was quick and Professional. I am absolutely delighted with my purchase can’t wait to see it in place.”

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Posted 5 years ago

Thank you for taking the time to leave us this brilliant review. We are so pleased that you were recommend to us and and that you found us fantastic to order from. Enjoy your oak beam!

Posted 5 years ago

“Love it. Quick delivery. Great price. Looks fantastic over the real flame fire. Would definitely recommend.”

Traditional Beams 4 star review on 15th November 2019

Helpful Report

Posted 5 years ago

Hi Jennifer, We are pleased you are happy with your beam. It does look brilliant above your fire. We would love to know how we can improve to get 5 stars. We are always looking at ways of improving. Thanks for the review.

Posted 5 years ago

“Good service”

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Posted 5 years ago

Hi Shaun, Thanks for leaving us a 5 star review. We are pleased you are happy with the service you received.

Posted 5 years ago

“Good website, clear photos of product and information. Quick and easy to order, instant confirmation of order and how the purchase if your item will progress. Kept updated, dispatched and arrived on time well wrapped, perfect condition. Very pleased would recommend.”

Helpful Report

Posted 5 years ago

Hello Christopher, Thank you for leaving a lovely review. We are pleased you found the website easy to use and the ordering process efficient. It's great to hear you would recommend us. We would love to see you again.

Posted 5 years ago

“beautiful, fits well, above our fireplace, looks very rustic, which we wanted the only down thing we have is original cracks started to widen, which seems to be part of the drying process”

Traditional Beams 4 star review on 12th November 2019

Helpful Report

Posted 5 years ago

Hi Steve, Thank you for the review and photo it looks lovely. Yes the cracks opening up slightly is part of the natural drying process and this usually happens as it acclimatises to room temperature. Please remember to gradually increase the heat of the stove over time to stop it acclimatising too fast, this will prevent the cracks from becoming excessive. We would love to know how we could get 5 stars - we are always looking at ways to improve. We are pleased you are happy with the look of it. Thanks for choosing to shop with us.

Posted 5 years ago

“It’s good quality but a rip off. We ordered a 6x3 beam but ended up with a 5x2.5 one. This is hidden away in their FAQs which I’ve only just seen and isn’t made clear when making a purchase unless you read that section. It’s basically to get you to order a bigger version (costs more) so you get the actual size you want. Just cut it to the size we’ve ordered and up your prices a little! Now I’ll have to lose my £14 postage from you, pay to post it back which will be expensive and pay another £14 postage for a new one plus the extra cost for a bigger beam!”

Traditional Beams 2 star review on 11th November 2019

Helpful Report

Posted 5 years ago

Hello Simon, I am sorry to hear you think the beams are a rip off, we put a lot of effort into making our beams and think they are priced very fairly and competitively. The size beam you order is the starting size... is cut to the correct size and then it is machined, planed and sanded which can result in sizes being approximate to 1/2 an inch depending on how much work needs doing to each beam. Although you say this is only apparent in the FAQ's this is actually high up in the description of the product and in bright red writing. It is also emphasised again in the 'important' section at the bottom of the description. Perhaps you didn't read the full description before ordering? I have attached a screenshot of both to the review. We try to be as transparent a possible with the product our customers are buying. Many thanks Rebecca

Posted 5 years ago

“Quick postage and reliable customer service, will be purchasing something again in the near future.”

Helpful Report

Posted 5 years ago

Thanks for leaving us 5 stars. It's great to hear you find us very reliable and will be purchasing again from us in the future. We would love to welcome you back!

Posted 5 years ago

“Fantastic service from Traditional Beams . I contacted them for choice/advice for making it so easy regarding purchasing my new beam . I would 100% recommend this company, absolutely first class from ordering to delivery!”

Helpful Report

Posted 5 years ago

Hi Kenny, It's great to hear that you think our service is first class and that you would recommend us. Thank you for choosing Traditional Beams, we would love to see you again.

Posted 5 years ago

“Beautiful beam, great customer service & quick delivery”

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Posted 5 years ago

Hi Lucy, Thank you for leaving us a review. We are thrilled you are happy with your beam and the customer service you received. Thank you for choosing Traditional Beams.

Posted 5 years ago

“Quick service.”

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Posted 5 years ago

Thanks for the 5 star review. Much appreciated. We are pleased your happy with the service.

Posted 5 years ago

“Pleased with the beam, it looks great above our fireplace.”

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Posted 5 years ago

Hello, We are thrilled the beam looks great above your fireplace, thanks for taking the time to share a review.

Posted 5 years ago

“The wood samples are fantastic and have helped me decide which beam will go best with our flooring and room decor. Quick and reliable service!”

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Posted 5 years ago

Hello, We are pleased you found the colour samples useful and look forward to making your order for an oak beam. Thanks for choosing Traditional Beams.

Posted 5 years ago

“A lovely looking shelf. I was very excited to receive the item ahead of schedule. New to being handy around the house I was a little nervous about using gripit fixings. Not a huge fan of big holes and much prefer other fixings. I did however buy some spade drill bits and successfully attach the shelf level! Looks great up and it still is :)”

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Posted 5 years ago

Hello Chris, Thank you for leaving us a lovely review, We are pleased you found the shelf to look great, we do find the fittings we supply with plasterboard shelves superb and very strong. We would love to see you again.

Posted 5 years ago

“Ordered samples, delivered promptly and well protected. Decent size to get an idea of finish and colour”

Helpful Report

Posted 5 years ago

Hi Adrian, Thanks for leaving us a 5 star review. It's great to hear that the samples gave you a good idea of the finish and colour.

Posted 5 years ago

“Website was informative and easy to use, ordering was quick and efficient. Delivery was as advised and was easy to change delivery address with no hassle or issues.”

Helpful Report

Posted 5 years ago

Hello, Thanks for taking the time to share your thoughts on Traditional Beams. We are pleased to hear you found our website informative and easy to use. Thank you for your order!

Posted 5 years ago

Traditional Beams is rated 4.9 based on 2,893 reviews