Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,891 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My goto place for solid oak floating shelves. The handyman who installed the last 3 was impressed with the quality of the wood and the fixings. Much better than high street names. He took away the fitting instructions for future reference as he thought they were very good too. I expect to be back for a fireplace beam before year end”

Traditional Beams 5 star review on 29th September 2022

Helpful Report

Posted 2 years ago

Hello, thank you for your review, it's lovely to hear we are your go to company and yourself and your fitter are always impressed with our products and installation methods! We look forward to hearing from you again in the future!

Posted 2 years ago

“Hi, my order arrived as described and on time. Only four stars because the delivery was dropped at my neighbours and one of the shelves had a small dent. It is not a big issue as I was able to place it against the wall.”

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Posted 2 years ago

Hello, thank you for your feedback. We are sorry to hear your order was left at your neighbours house and had a small dent, I am glad you were able to place this damage to the back - if you need some stain and wax sending out please do let us know!

Posted 2 years ago

“Over the moon with my beam. I was nervous about what type of beam to go for and worried about what it would look like but Catherine was really helpful. She went out of her way to help me, answered all my questions and sent me photos of examples. It arrived really quickly and i'm so happy with it. Excellent work and everyone comments on it. Thanks so much.”

Helpful Report

Posted 2 years ago

Hi Sara, thanks for your lovely feedback. It's great to hear Catherine managed to answer all of your questions and helped you choose the right beam for you. We are delighted to hear you are happy with the end result and everyone comments on it :) You are very welcome and we hope to hear from you again soon!

Posted 2 years ago

“We ordered 2 oak shelves from this company which arrived in good time. We did not however unpack them until the joiner, who we asked to come and fit them for us, came (they are very heavy and we wanted to make sure they were fitted properly). When we unpacked them we found no fixings at all and not enough brackets. We rang the company who apologised and posted the missing items straightaway. The issue was that the joiner still wanted paying for his time even though he could not fit the shelves and the company refused to reimburse this cost even though it was their fault. Due to this we felt let down and will not use them again. The beams are nice but one is slightly shorter than the other even though we ordered the same size for both. Another reason why we will not use them again.”

Helpful Report

Posted 2 years ago

Hi Dave, thank you for your review. We are sorry to hear you did not receive enough fixings/brackets. It would have been good if you had opened your order upon receipt so we could have rectified this for you promptly and have all the components there for you for when your joiner arrived. We do advise on the website and order confirmations not to book and fitters until you have received and are happy with your order and that we can not be held responsible for any fitter fee's, I am sorry if you missed this information. We are sorry you have felt let down on this occasion.

Posted 2 years ago

“Amazing quality beam. Came as a finished product with fixings already attached for convenience. I would 100% recommend this company and use again myself if needed in the future.”

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Posted 2 years ago

Hi Stephen, thanks for your 5* review and recommendation we really appreciate it! We are glad you are happy with the quality of your beam and you would return to us for another order :)

Posted 2 years ago

“Excellent service, excellent products”

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Posted 2 years ago

Hi Caroline, thanks for your 5* review! We are happy to hear you are pleased with your order and the service you received from us :)

Posted 2 years ago

“Superb beam for over new logburner..really pleased..thanks”

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Posted 2 years ago

Hello, thanks for your 5* review! We are glad you are really pleased with your Oak Fireplace Beam :)

Posted 2 years ago

“Excellent service. Prompt delivery and was kept up to date with progress of item. We love our beam, looks amazing and is excellent quality. Easy to fit too. Highly recommend.”

Traditional Beams 5 star review on 12th September 2022

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Posted 2 years ago

Hi Lesley, thank you for sharing your photo with us! We are thrilled to hear you are happy with the look and quality of your beam :) Happy to hear we have managed to supply you with an excellent service and you would highly recommend us! Thank you for choosing to shop with Traditional Beams!

Posted 2 years ago

“Fantastic service from Catherine and all the crew. They made my shelves to the style and measurement I wanted and helped organise delivery to me in Ireland. And they are perfect”

Traditional Beams 5 star review on 10th September 2022

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Posted 2 years ago

Hello, thank you for sharing your photo with us! We are thrilled to hear you are pleased with the service you received from us and we managed to supply exactly what you were looking for and we helped getting your order to you in Ireland safely :) We hope to hear from you again in the future!

Posted 2 years ago

“So impressed with this company,the customer service is 5* ,due to our mistake we received the wrong mantle beam,they promptly offered to change it,making and delivering it within 2 weeks!!!!! The beam is fantastic quality and value for money ,wil add a photo when it's up,highly recommended traditional beams”

Helpful Report

Posted 2 years ago

Hi Cliff, thank you for taking the time to leave us such a lovely review. It's nice to hear how impressed you were with the service you received from us :) Thank you for your recommendation we really appreciate it and we look forward to seeing your photos :)

Posted 2 years ago

“Wonderful oak beams and wonderful brackets.”

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Posted 2 years ago

“Great quality and perfect colour- look great in our bathroom”

Traditional Beams 5 star review on 6th September 2022

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Posted 2 years ago

“Was told about this company by a friend and purchased 2 beams (1x 3ft & 1x 6ft). Honestly excellent product and service. I would highly recommend and will purchase again.”

Helpful Report

Posted 2 years ago

“Great service, fantastic advice. We got two matching beams for a double log burner fire place. Delivery as promised. Easy fit kit and instructions. Wourld definitely recommend and use again.”

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Posted 2 years ago

“The little wooden topped table I bought is really lovely. Fantastic quality.”

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Posted 2 years ago

“Lovely high quality shelving. Ordered oak 2.5ft. Medium finish. Excellent delivery time. Easy to fit.”

Traditional Beams 5 star review on 4th September 2022

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Posted 2 years ago

“Absolutely delighted with our oak mantle, it completes our new fireplace perfectly”

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Posted 2 years ago

“In response to your own thank you !will definitely purchase off you again”

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Posted 2 years ago

Hi Lisa, thanks for your 5* review. We are thrilled to hear you are pleased with your order and would not hesitate to return to us again :)

Posted 2 years ago

“Great company with great products. We have purchased three beams at the moment. Some floating shelves can be a right pain to put up, but these come with all the correct fittings and instructions and took about 10 mins a shelf. Highly recommended both the Company and the product.”

Helpful Report

Posted 2 years ago

Hi Carole, thanks for your 5* review! It's great to hear you are always happy with your purchases from us and find our installation methods quick and easy! Thank you for the high recommendation and your repeat custom, we really appreciate it :)

Posted 2 years ago

“Lovely shelf, beautiful looking wood.”

Helpful Report

Posted 2 years ago

Traditional Beams is rated 4.9 based on 2,891 reviews