Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,906 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 22nd December 2024

1020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and service, would have been a 5 but for one of window sills has a large 'natural hole' in. Appreciate it is Oak but the other five are perfect”

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Posted 9 months ago

“Lovely quality oak shelf and good customer service.”

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Posted 9 months ago

Hello, Thank you for your 5* review! We are pleased to hear you are happy with the quality/finish of your Solid Oak Shelf and our Customer Service :) Thank you for choosing to shop with us!

Posted 9 months ago

“Lovely beam and great workmanship. Thank you.”

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Posted 9 months ago

Hi Petra, Thanks for leaving us 5 stars, we're thrilled that you're happy with your Oak Beam and you can appreciate the craftsmanship that goes into our products :D We hope to hear from you soon!

Posted 9 months ago

“Excellent quality product. Easy to fit and looks fantastic. Woudl definitely recommend.”

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Posted 9 months ago

Hi Marcus, Thanks for your kind review! It's lovely to hear you are happy with your beam. Thank you recommending us too, we really appreciate it :D We hope to see you again soon!

Posted 9 months ago

“Very nice item but smoother than we thought, a bit more rustic would match better with our new oak framed extension”

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Posted 9 months ago

Hi Michael, Thank you for your kind review. We are pleased that you're happy with your Oak Beam :) We can add notes to future orders stating personal preferences and will always do our best to meet those needs. Thanks for shopping at Traditional Beams, we hope to hear from you again soon

Posted 9 months ago

“nice product and great customer service there was an issue with my order but it was sorted fast”

Traditional Beams 5 star review on 25th February 2024

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Posted 10 months ago

Hi Steven, Thank you for sharing your photo with us, we are pleased to hear you are happy with your Oak Surround and the customer service you received from us when rectifying your issue :D - we hope to see you again in the future!

Posted 9 months ago

“Excellent service”

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Posted 10 months ago

Hi Paul, Thanks for leaving us a 5 star review! We really appreciate it :) Thank you for shopping with Traditional Beams and we hope to see you again soon!

Posted 9 months ago

“Excellent product supplied with a personal service.”

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Posted 10 months ago

Hi James, Thanks for sharing your photo with us, we are pleased to hear you are happy with your beam and the customer service you received from us - we hope to see you again in the future :)

Posted 9 months ago

“Can’t fault anything. Great service, great communication and I just love the beam. Thank you”

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Posted 10 months ago

Hi Sioned, Thank you for your 5* review! We are thrilled to hear you are happy with the overall service and quality of your beam :D Thank you for choosing to shop with us!

Posted 9 months ago

“Superb quality and finish. Provided fittings a precise fit making the installation easy. Definitely would recommend 👍”

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Posted 10 months ago

Hi Andrew, Thank you for your 5* review! We are pleased to hear you are happy with the quality/finish of your Oak Beam :) Thank you for recommending us, we really appreciate it!

Posted 9 months ago

“Great company to deal with and very helpful staff on the phone. We ordered a beam but on arrival we decided the colour was not what we wanted so we spoke to Traditional Beams and they sent us colour samples. We then returned the beam and ordered the colour we wanted. We had a full refund on the original beam and the new beam arrived on time. We are very impressed with the quality of this product and the fitting instructions.”

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Posted 10 months ago

Hi John, Thank you for leaving us such a lovely review :) We're really pleased that you're happy with your Oak Beam and the customer service you have received from the team! We hope to hear from you again soon :)

Posted 9 months ago

“An awesome business!!!!! It's rare in business to meet a company who really cares about the customer and is prepared to go to any length to ensure orders are fulfilled, in the hope of exceeding expectations. Generally, when you buy a beam, it is an emotive purchase; it's a functional item for a room, fireplace etc. but despite this, you place yourselves in the hands of the company re their selection of timber (given every length of oak is unique in its finished look) and workmanship, hoping the finished product lives up to expectations. My experience with Traditional Beams was slightly different - we needed a beam 2 metres long, 25cm X 14cm, their response was immediate "no problem at all!!" which continued throughout the process. Nothing was too much trouble i.e. sending additional pictures re the styles of beams to help us make our choice. Highlights included contact being consistent and being kept aware of the progress of the order throughout. There were a couple of niggles along the way however, being able to talk with Catherine and David directly as well as via email ensured we got there in the end; this was only possible through their empathy, professionalism and expertise; many thanks. Finally, I had spoken with other companies prior to choosing Traditional Beams; no doubt, the value of any business IS the people - Catherine and David were brilliant and to top it all we ended up with an amazing beam!!!”

Helpful Report

Posted 10 months ago

Hi James, Thank you for your wonderful review! We are thrilled to hear you found our Customer Service team helpful and that you're happy with your Beam :D Thanks for shopping with us, we hope to hear from you again soon!

Posted 9 months ago

“Not installed beam yet, but it looks very good. Just what I expected.”

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Posted 10 months ago

Hi Michael, Thank you for your 5* review! We are pleased to hear you are happy with your beam :) Thank you for choosing to shop with us, we hope to hear from you again soon!

Posted 9 months ago

“Had to wait a few weeks from ordering to delivery but work the wait. Easy to fit. Just got to get the fireplace finished and the log stove in”

Traditional Beams 5 star review on 19th February 2024

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Posted 10 months ago

Hi Richard, Thanks for sharing your photo with us! We are pleased to hear you are happy with your beam :) - we hope to see you again in the future!

Posted 9 months ago

“Looks Great”

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Posted 10 months ago

Hi Richard, Thanks for leaving us a 5 star review! We hope to hear from you again soon :D

Posted 10 months ago

“Easy to follow website. I had to wait a while for delivery mainly due to when I ordered (Christmas period) but once the shelf had arrived I was very pleased. Nice quality. Does the job for which it was intended.”

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Posted 10 months ago

Hi Angela, We are so pleased that you're happy with the finished look :) and appreciate the quality of our shelves! Thanks for shopping with Traditional Beams, we hope to hear from you again soon!

Posted 10 months ago

“Outstanding service. The beam I ordered went above my expectation. Highly recommend, thank you so much. I will forward picture once my project is finished.”

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Posted 10 months ago

Hi Jamie, Thank you for your kind review! We are thrilled to hear your order exceeds your expectations and you can appreciate the craftsmanship that goes into products. :D Thank you for your recommendation, we really appreciate it and we look forward to receiving a picture of your finished project!

Posted 10 months ago

“Good product - would be great if you could show more stain colour options on your main website (I scrolled through Instagram to try and find the stain I liked) also a detailed walk through of instillation process would be great - I’m not afraid of diy but i was a bit concerned with fitting the beam (measurements have to be spot on) even then it was a tight fit - seems to be sturdy enough though.”

Traditional Beams 5 star review on 15th February 2024

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Posted 10 months ago

Hello, Thanks for sharing your photo with us, we are pleased to hear you are happy with your beam. our installation instructions are sent out with the dispatch email and you can also view these on our website :D We hope to see you again in the future :)

Posted 10 months ago

“Very pleased with the set of three floating shelves. Great quality and easy to instal.”

Traditional Beams 5 star review on 14th February 2024

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Posted 10 months ago

Hi Linda, Thanks for sharing your photo with us, we are pleased to hear you are happy with the quality of your shelves and the simple installation too- we hope to see you again in the future :)

Posted 10 months ago

“Very good service, ordered two items both arrived as expected. Would recommend and definitely use again.”

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Posted 10 months ago

Hi, Thanks for your kind review! It's lovely to hear you are happy with your Oak Beams. Thank you for shopping with Traditional Beams and recommending us too! We hope to see you again soon :)

Posted 10 months ago

Traditional Beams is rated 4.9 based on 2,906 reviews