Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,891 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,891 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

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Traditional Beams 5 star review on 16th November 2024

1015

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The beam is perfect for our fireplace, communication was good, courier awful left parcel in the rain all day after throwing over my fence ! Despite being asked to leave in my porch !”

Helpful Report

Posted 1 year ago

Hi Lisa, thanks for your feedback. We are glad the beam is perfect for your fireplace. We are sorry to hear your item was left in the rain, this is not what our couriers are contacted to do so I will raise a complaint with them regarding this - sorry for any inconvenience caused!

Posted 1 year ago

“My beam arrived safely in good condition and looked to be exactly what I wanted. It proved a challenge to put up, due to the wall, not the beam. It has made my fireplace and looks great”

Helpful Report

Posted 1 year ago

Hi Sarah, thanks for your feedback! We are glad your order is exactly what you were looking for and it has finished off your fireplace perfectly :)

Posted 1 year ago

“We just got our rustic oak mantle with corbels from here , very good quality and finish ,phoned up on Tuesday , picked up on Wednesday ,great service ,Thank you to Catherine”

Helpful Report

Posted 1 year ago

Hi Mick, thank you for your review. It was lovely to meet with you and we are pleased you are happy with your Aged Oak Beam with Corbels :) We hope to hear from you again in the new year!

Posted 1 year ago

“We recently ordered an industrial inverted steel bracket shelf for our kitchen and it is absolutely stunning. The quality and finish of the shelf is beautiful and the brackets are very high quality. We are returning customers having previously purchased a beam for over our fire place and most recently another two kitchen shelves. Excellent products and would happily recommend!”

Helpful Report

Posted 1 year ago

Hi Sarah, thanks for your repeat custom! It's great to hear you are always pleased with the products you order from us! Thank you for your recommendation and we hope to hear form you again

Posted 1 year ago

“Superb quality, exceptional value for money and great service.”

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Posted 1 year ago

Hi John, thanks for your 5* review! It's great to hear you find our products exceptional value for money and superb quality! We hope to hear from you again in the future!

Posted 1 year ago

“The mantle is absolutely beautiful and top notch quality. Would strongly recommend to anyone!”

Traditional Beams 5 star review on 5th December 2022

Helpful Report

Posted 1 year ago

Hello, thank you for your review & photo! Your Aged Oak Mantel looks lovely and we are glad you are pleased with it :) Thank you for your recommendation we really appreciate it!

Posted 1 year ago

“We had excellent service from Traditional beams. They kept us up to date with the production of our shelves as well as the delivery schedule. We are pleased with the quality and the look of the shelves and wouldn't hesitate to shop with Traditional Beams again.”

Helpful Report

Posted 1 year ago

Hi Tracy, thanks for your review. It's wonderful to hear you were happy with the communication and quality of timber you received from us. We are glad you would not hesitate to shop with us again :D

Posted 1 year ago

“Superb beams,better than pics”

Helpful Report

Posted 1 year ago

Hi Mark, thanks for your review! It's great to hear you found your Oak Beams to be even better in real life! Thank you for choosing to shop with Traditional Beams!

Posted 1 year ago

“Family member already had a beam from you which was best recommendation. Gorgeous colour and it looks better than I'd imagined now it's in place on a navy painted chimney breast”

Helpful Report

Posted 1 year ago

Hi Ann, it's nice to hear we were recommended to you and you we did not disappoint! We are glad you are pleased with the end result and we hope to see you again!

Posted 1 year ago

“Quality products and very helpful in guiding to the right product, and flexible in how wanting the product to be. I would recommend as this company keeps the old adage of keeping the customer happy and providing a good service. Cost and price is reasonably good for the quality of wood. Highly recommend”

Helpful Report

Posted 1 year ago

Hello, thanks for your kind review! It's nice to hear we managed to guide you to get the right product made bespoke for you. We are glad you were pleased with our customer service team and the price of our products :) Thank you for choosing to shop with us and we hope to see you again!

Posted 1 year ago

“Amazing quality beam, highly recommended”

Helpful Report

Posted 1 year ago

Hi Kapil, thank you for your 5* review! We are delighted to hear you are happy with the quality of your beam and thanks for the recommendation :D

Posted 1 year ago

“The actual product is great and exactly what I was looking for. The reason it's not a 5 star review is because the brackets were missing from the delivery which meant the arranged builder to fit it couldn't do as planned. Customer service was great and got the bracket outs asap.”

Traditional Beams 4 star review on 30th November 2022

Helpful Report

Posted 1 year ago

Hi Richard, thanks for your feedback and photo! We love to see the end results of our customer installations! Sorry to hear your brackets went missing in transit but we are glad we manage to rectify this for you promptly. We hope to hear form you again soon :)

Posted 1 year ago

“Absolutely wonderful customer service and the product is such good quality. Happy customer”

Helpful Report

Posted 1 year ago

Hi Paula, thank you for your 5* review. We are thrilled to hear you found our customer service wonderful and our products great quality :) We are glad you are pleased with your order from us!

Posted 1 year ago

“Fantastic product.beautiful price of oak with a superb finish. Sits very comfortably in a 300 year old cottage with oak beams. Absolutely no hesitation in recommending.”

Helpful Report

Posted 1 year ago

Hi Paul, it's lovely to hear you would not hesitate to recommend us :) We are glad you are pleased with the timeless character of your oak fireplace beam and it sits comfortably in a 300yr old cottage! We hope too see you again :)

Posted 1 year ago

“Exactly what I needed, the product was well packaged and I was kept informed all through the ordering process. Highly recommended.”

Helpful Report

Posted 2 years ago

Hi David, thanks for your review! We are pleased to hear we have managed to supply exactly what you were looking for and it was delivered well packaged. Thank you for your recommendation, we really appreciate it :)

Posted 1 year ago

“I ordered two floating shelves in oak. I was kept informed abut progress and delivery and was extremely pleased to see the quality of the finished product once received. They look excellent.”

Helpful Report

Posted 2 years ago

Hi Belinda, thanks for your feedback! We are glad your shelves look excellent and you were kept up to date with our communications. Thank you for shopping with Traditional Beams, we hope to see you again!

Posted 1 year ago

“Absolutely incredible service and end product that we are still enjoying all this time on”

Helpful Report

Posted 2 years ago

Hi Finola, thanks for your 5* review! We are pleased to hear you were happy with the service and product you received from us! Thank you for choosing to shop with Traditional Beams :)

Posted 1 year ago

“Really happy with the product itself well made, looks the part. Because it's so heavy being solid oak it was tricky to mount and the fixings supplied don't look that substantial, but time will tell. Fully recommend this company and the product. Thanks .”

Traditional Beams 5 star review on 22nd November 2022

Helpful Report

Posted 2 years ago

Hello, thank you for sharing your photo with us, we are glad you are pleased with the end result! As a guide 2 fixings have the potential to hold up to 35kg of weight including the weight of your beam - your beam has 3 fixings and weighs approx 21kg, they have been tried and tested by thousands of customers to put your mind at ease :)

Posted 1 year ago

“Lovely shelf! I have only good words for this company. The website was very user friendly and offered a wide range of quality items to choose from. My shelf was delivered efficiently and according to the time scale quoted. The person who fitted it for me said the fixings and instructions were excellent and finally the shelf looks lovely in my hall. I am delighted with it thank you.”

Helpful Report

Posted 2 years ago

Hi Phoebe, thank you for your kind review! We are pleased to hear you found our website easy to navigate and you were happy with the good quality range of items we have to choose from! We are glad we delivered your items within the timescale provided and your joiner found our installation method excellent :)

Posted 1 year ago

“Really nice bit of wood”

Helpful Report

Posted 2 years ago

Hi Micheal, thanks for your 5* review! We are glad you are pleased with your order from us :)

Posted 1 year ago

Traditional Beams is rated 4.9 based on 2,891 reviews