Traditional Beams Reviews

Name: Traditional Beams
Address: Traditional Beams, The Warren Workshop, Margrove Park, Boosbeck, Saltburn-by-the-sea, North Yorkshire
Rating: 4.90

4.9 Rating 2,934 Reviews

98 %

of reviewers recommend Traditional Beams

4.9

Based on 2,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Traditional Beams:

We help home owners interior dreams become a reality through our unique range of handcrafted timber products.

Visit Website

Phone:

01287236623

Email:

info@traditionalbeams.com

Location:

Traditional Beams, The Warren Workshop,
Margrove Park, Boosbeck,
Saltburn-by-the-sea
North Yorkshire
TS12 3BZ

Write Your review

Tell us how Traditional Beams made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Traditional Beams 5 star review on 13th February 2025

1027

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality oak beam really pleased with product”

Helpful Report

Posted 15 hours ago

“The mantle beam is great but it’s the customer service that is really outstanding. I missed an email asking where I would like the fittings drilled and replied when they had already been drilled. Carly advised that it was no problem, they would just create another for me! It meant I could just fit it on to the screws already on the wall, so was much appreciated. We would definitely recommend this company.”

Helpful Report

Posted 1 day ago

“Delighted with our oak mantelpiece. It arrived promptly and was correct size. It’s a wonderful piece of oak and easy to install.”

Helpful Report

Posted 1 day ago

“Great product, great communication, great service. I'm very happy - many thanks.”

Helpful Report

Posted 3 days ago

“Lovely shelf for basin for bathroom which is really well made and good quality and looks great. Only issue is the brackets are quite ugly so options maybe good as cheapens the loom”

Helpful Report

Posted 3 days ago

“The quality of the beam is great, a lovely bit of wood, the perfect size, with good fittings that were easy to install. The reason I have only given 3 stars is the Danish oil finish appeared to only be one coat and didn't seem to have been applied to the ends of the beam, we recoated with Danish oil ourselves. Also there were no installation instructions included with the beam which would be helpful to have. You can find them on the website but it would be helpful if a print out was included with the beam. It would also be helpful to have a suggestion included to check the minimum distance from the stove with the stove manufacturer, as we installed the beam the first time, found it got really hot, checked online and realised we were slightly closer than the minimum distance from combustibles required so we had to take the beam down, order new fixings (as the originals were damaged removing them from the wall) and then reinstall a few cm higher. All in all we are very happy with the finished beam, but it did require a bit of extra faffing/effort from us which could have been avoided if instructions were supplied and if the beam had been thoroughly oiled.”

Helpful Report

Posted 2 weeks ago

“Wonderful wood finished to perfection.”

Helpful Report

Posted 2 weeks ago

“We ordered a few bespoke shelves and a beam for our new house and and they are beautiful. The quality is amazing, everyone compliments them. We wouldn't hesitate to order again next time we need shelves. Highly recommend.”

Helpful Report

Posted 2 weeks ago

Hi Kerry, Thank you so much for your fantastic review! We're delighted to hear that you love the bespoke shelves and beam, and that the quality has received such great compliments. Your recommendation means a lot to us. Enjoy your beautiful new space!

Posted 2 weeks ago

“Fantastic service and products - we have beautiful oak beams now”

Helpful Report

Posted 3 weeks ago

Hi Wendy, Thank you for your wonderful review! It's great to know that you're enjoying your beautiful oak beams. It’s always our goal to provide fantastic service and quality products. We appreciate your support and hope to see you again soon!

Posted 2 weeks ago

“Oak Shelves (fitted to brick wall) Quality items, exactly as described, easy to fit, good delivery time, items well packed”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your review! We're so pleased to hear that you found our oak shelves to be of high quality and easy to fit. It's great to know that the delivery and packaging met your expectations as well. Your satisfaction means a lot to us! Enjoy your new shelves!

Posted 2 weeks ago

“Ordered oak bathroom sink counters. Lots of communication felt really easy. Nice when arrived. Builder mounted them and a few WEEKS later a large crack appears, about 50cm long and quite a few mm thick in places. Contact again and told oh cracking that much is normal (first I was told in all correspondence and it voids the woods ability to be waterproof so I don't believe them). Asked for care advice and all replies suddenly stopped no matter how much i chased. Frankly shameful and I think clearly shows what they think of customers having issues after payment. A waste of money in the end as these will need replacing after not long with the size of the crack. Don't know what their fireplace beams are like but from my experience DO NOT PURCHASE their products for bathrooms and be wary of their promises”

Helpful Report

Posted 1 month ago

Hello, I'm sorry you didn't receive a second response straight away. Mondays are typically a very busy day in the office and we didn't see your reply. Thank you for agreeing to send more photos. It will help to see both sink shelves in full view so we can see how and where they have been installed and what modifications have been made to them. Applying more lacquer to the area will help seal the crack if it is open. We will arrange for the lacquer to be sent to you immediately as agreed. Moving forward keeping the area as dry as possible, ensuring spills are wiped up reasonably quickly will help. Many thanks Traditional Beams

Posted 3 weeks ago

“The service given was great. The product was excellent. Would not hesitate to use this company again.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your amazing review! We're thrilled to hear that you received great service and found our product to be excellent. Your willingness to use our company again means the world to us. We look forward to serving you in the future :)

Posted 2 weeks ago

“So glad we choose Traditional Beams. The beam was easy to install and is amazing quality”

Helpful Report

Posted 1 month ago

“Brilliant, just brilliant. The size, shape and colour was exactly what we chose and wanted. Thank you for making my house a home!”

Helpful Report

Posted 1 month ago

Hi Thank you for your amazing review! We're absolutely thrilled to hear that the size, shape, and colour were just what you wanted. It means so much to us to help make your house feel like a home. Enjoy your beautiful new space!

Posted 1 month ago

“Excellent product, accompany, everything perfect.”

Helpful Report

Posted 1 month ago

Hi Fiona, Thank you for your fantastic review! We're so glad to hear that everything was perfect for you.

Posted 3 weeks ago

“Lovely beam. We ordered medium oak. Sits well above our log burner”

Helpful Report

Posted 1 month ago

Hi Karen, Thank you for your lovely review! Thank you for the photograph, your beam looks perfect sat above your log burner. It’s always wonderful to know our products enhance your home. We appreciate your support and hope you enjoy your new addition for years to come!

Posted 2 weeks ago

“After looking at shelving options for some time, I finally decided to place an order with Traditional Beams. The website is very informative and the order process was very easy. I was informed of when the shelves were going into the workshop for manufacture and also kept up to date with a dispatch date. The shelves arrived well packaged and are of very good quality. Overall I am a very happy customer who will recommend Traditional Beams to family and friends if they need any shelves.”

Helpful Report

Posted 1 month ago

“This site was a fantastic find. Excellent service, great value and super quality. Thanks so much!”

Helpful Report

Posted 1 month ago

Hi Kate, Thank you for your wonderful review! We’re so glad you found us and that you were happy with our service, value, and quality.

Posted 3 weeks ago

“Very pleased with my mantel. Good quality and true to advertised colour. Would highly recommend.”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you so much for your kind words! We're thrilled to hear that you're pleased with your mantel and that the quality and colour met your expectations.

Posted 3 weeks ago

“Excellent product and service. Would highly recommend.”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you so much for your fantastic review! We're delighted to hear that you found our product and service to be excellent.

Posted 3 weeks ago

Traditional Beams is rated 4.9 based on 2,934 reviews