Tradex Insurance Reviews

Name: Tradex Insurance
Address: 100 Kings Road, Brentwood, Essex
Rating: 2.99

3.0 Rating 249 Reviews

53 %

of reviewers recommend Tradex Insurance

Company Reviews

Metrics

3.0

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.5 out of 5

Write Your review

Tell us how Tradex Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not believe a word from them as they are not true, they deceived me and my friends, they're scam. Visit BROADOAK-CAPITAL .COM. Com for help if you've been scammed here too.”

Helpful Report

Posted 1 year ago

“Do not use!!! Have a Fleet Insurance with them! they took one of the vans for repairs after an accident. That was in June 2022 and I still don’t have the van back, been calling them everyday since and everyday is a different answer “we don’t know where the van is” , “ oh you don’t have it”, “we can’t find someone to fix it”. I still have to pay for the van out of my pocket as they refuse to cover it. They now just refuse to take my calls whenever I try or just ask me for all the info “as per the policy” and transfer my call to 5 other people that ask me the same thing just so I can finally be told to just wait. Do not use them they just run an insurance scam it’s not worth saving a few pounds with them just so you pay more if an accident happens”

Helpful Report

Posted 2 years ago

“?Sasa72bol”

Helpful Report

Posted 2 years ago

“I found the staff at Tradex Insurance very professional and helpful and quick to respond regarding an issue I had, which has now been finally sorted. Whilst not wishing to trying to show any favoritism to any particular individual, I would like to give a special mention to Joanne Slater for all her help and assistance ! Thank You !”

Helpful Report

Posted 2 years ago

“Had a non fault accident in August 2020 I was told by Tony Alter to pay £500 and was promised the money back once the other party admitted liability and paid out. Now the other part has admitted liability and paid out HOWEVER Mrs Rafia Khanam Is now refusing to give me back my £500 excess that is rightfully owed to me. THE COMPANY ARE FRAUDULENT !”

Helpful Report

Posted 2 years ago

“Non fault claim and they stole excess payment from my payment from the other insurance company. No reason given”

Helpful Report

Posted 2 years ago

“We deal with Vic Hughes for our commercial vehicle policy. He has sourced us a policy that is both cost effective, and flexible for our growing business. Very happy, would not hesitate to recommend”

Helpful Report

Posted 2 years ago

“Reasonable price”

Helpful Report

Posted 3 years ago

“Very disorganised company. Every time I speak to a different person and get a different answer and different options for the policy; it’s like they don’t know their own products. Very frustrating. I’d prefer to work in writing; but they don’t respond to emails.”

Helpful Report

Posted 3 years ago

“keep away from this lot of scum bags”

Helpful Report

Posted 3 years ago

“Took out my policy very helpful and pleasant, paid £450 deposit 21st may it was 6 monthly payments ,to find out they was taking the first instalment 10 days later which I tried to move they wouldnt until this first instalment had gone out 2nd of june,so now I'm £900 in,within 12 days then they say my second payment is on the 22nd of June???,ok so I move it to the 2nd July to even it out To then be told they are cancelling my policy today at 11 am,I ask why they say because I havnt provided proof of address?, I provided my licence my address,my partners licence same address and my bank statement,there saying these cant be used as proofs of address,they say they are going to cancel and refund me £271, they are charging me £571 for under 30 days cover. I have had trade insurance for 8 years ,I've tried speaking to every single perosn in this office, how can they get away with this , Scum bags worse insurance ever”

Helpful Report

Posted 3 years ago

“Rebbeca did excellent job thanks”

Helpful Report

Posted 3 years ago

“Vic was very helpful and informative and friendly”

Helpful Report

Posted 3 years ago

“Easy and quick serve”

Helpful Report

Posted 3 years ago

“Lorna from Aberdeen great help as always”

Helpful Report

Posted 3 years ago

“They are verry good on price and services! Great!!”

Helpful Report

Posted 3 years ago

“My insurance is due gor renewal next month up to now i have had no problems atall always helpful on the phone i dont get these bad reviews because i ainy had no trouble atall ?? Good insurance company hope i havent spoke to soon!!”

Helpful Report

Posted 3 years ago

“Very helpful, on the ball to give you a good deal on your taxi insurance.”

Helpful Report

Posted 3 years ago

“Just renewed taxi insurance..... lorna was very helpful”

Helpful Report

Posted 4 years ago

“Just renewed my policy for the 19th year as a London Taxi driver with Clegg Gifford and as always Joanne Slater sorted it in her usual efficient manner - thanks Joanne. Also like to thank Sherrie Anderson and Kelly Kendall for their assistance in the renewal. I have had a few claims over the 19 years and have never encountered a problem with the claims process and hopefully won’t have to use it in the future ! Reminder to renew was sent well in advance and documents emailed to me immediately.”

Helpful Report

Posted 4 years ago

Tradex Insurance is rated 3.0 based on 249 reviews