Tradex Insurance Reviews

Name: Tradex Insurance
Address: 100 Kings Road, Brentwood, Essex
Rating: 3.06

3.1 Rating 180 Reviews

52 %

of reviewers recommend Tradex Insurance

Company Reviews

Metrics

Info

3.1

Based on 180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.6 out of 5

About Tradex Insurance:

At Tradex Insurance Services, a trading name of Clegg Gifford & Co Limited, we provide insurance solutions for the UK motor trade industry.

With a client-first approach and extensive experience, we’re here to meet your needs.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, reach out to us at complaints@cginsurance.com —we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unreliable service when trying to add vehicles website is always down. How hard is it to keep a website up and running! Ive made plenty that stay up and through out the term of the policy ive had to ring up to add vehicles. And sat sundays unable to add vehicles. I buy and sell vehicles how do i do my work if i can add or remove vehicles. ? Will be going back to tradewise as never had issues with them !”

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Posted 5 years ago

“Tridex always make me trouble the not give me the right app”

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Posted 5 years ago

“i made a claim on my written off car which was taken away by them ever since, at first they said ive get the money for it within 2 days and payments are resided, i am still waiting after 6 weeks now and just yesterday, i got informed they sending some one out to interview me, shocking news , not a good insurer and empty promises and not willing to pay out what so ever, instead charging a high premium”

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Posted 5 years ago

“I have been with Tradex / Clegg Clifford Insaurance for 19 years and still with them. I got my van broken into and they took my tools on 4th October 2019 . Since then I have been unable to work. I do mobile valeting. I would like to thank Hazel Whiten from the claims department for all her help and support for sorting my claim out efficiently. Also I would to thank Frankie White for all his help . They were both very helpful in which I appreciate. Thanks again.”

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Posted 5 years ago

“Thanks for an excellent work done”

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Posted 5 years ago

“Very friendly customer service team. And the price is very affordable.Thank you very much!!!”

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Posted 5 years ago

“I took scrap insurance out with these people and for no reason(no accidents) doubled my premium to a wobbing £5,000 from £2500 after being with them for a year with no claims & absolutely no reason given why apart from WE MADE A MISTAKE (says it all about this company) this has affected my business massively. THEY HAVE SOME ANSWERING TO DO! I had to go without insurance for nearly 6 months due to lack off funds. I will be taking this matter to court. Companies like this shouldn't get away with their fraudulent dishonest ways ...”

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Posted 5 years ago

“quick and friendly service,as the old days.”

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Posted 5 years ago

“Don't bother - never answer the phone, impossible to get hold of them - avoid, avoid, avoid.”

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Posted 5 years ago

“Got traders insurance but never get added get pulled by police often to prove not ideal as I'm self employed paying over 2000 a year then getting stopped by police distributing my working day.. Never answer phone Total waste of money Worst insurance company in UK by far”

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Posted 5 years ago

“Payed for my policy and a renewal at that .that was 2weeks ago and still not in place and my cat are not showing insured”

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Posted 5 years ago

“Connors attitude as an agent was very poor”

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Posted 5 years ago

“Shocking service, no one in the company can do there job. Plus they take for ever to pay out. Do not use!”

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Posted 5 years ago

“tradex customer portal access has been down for my self over 8 weeks cannot log in, every time i ask my broker trade x in working on it been a customer for over 5 years, company going down hill cant wait for renewal date to leave. AVOID”

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Posted 5 years ago

“AVOID AVOID AVOID !!!!!!!!! Worst attitude ever !!!! Didn't want to give me a quote because it sounded like he couldn't be bothered.”

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Posted 5 years ago

“More appalling service from Tradex. Spent roughly an hour in total listening to a phone ringing today before being able to speak to a human being to try and sort out a problem for a customer. Were then told something that neither me nor my colleagues (3 of us with 20 or more years insurance experience) had ever heard before. Seems rules are now being made up as they go along.”

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Posted 5 years ago

“Called them numerous times and no one ever picked up. 30 mins ringing and gave up.”

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Posted 5 years ago

“WILL NOT PAY OUT ON INSURANCE LOSS”

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Posted 5 years ago

“THEFT HAPPEND OVER 12 MONTHS AGO STILL WAITING FOR PAYMENT”

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Posted 5 years ago

“CLAIM NUMBER DOES NOT WORK”

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Posted 6 years ago

Tradex Insurance is rated 3.1 based on 180 reviews