Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.54

4.5 Rating 934 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always fast service - thank you!”

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Posted 2 years ago

“Still awaiting delivery!”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Good service thank you”

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Posted 2 years ago

“Price for the purchased product was the lowest found and with no extra delivery charges was good value. The website was easy to use and delivery was swift. All in all a satisfactory way to source the product.”

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Posted 2 years ago

“11 days and still waiting for delivery. They claim it was in the post the day after the order was placed. That's a LIE. Hermes has not received the parcel to date.”

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Posted 2 years ago

“Fast & efficient order and delivery”

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Posted 2 years ago

“Ordered paint on 1/4/22 and received 3 working days later. Also an excellent price”

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Posted 2 years ago

“Product not received.”

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Posted 2 years ago

“I ordered to 5l dulux paint tubs. Very efficient and good prices too. Will order again.”

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Posted 2 years ago

“Excellent service and competitive price too. Ordered paint on Friday evening and it was delivered on the Monday following at no extra cost and I was able to get the first coat on in the afternoon.”

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Posted 2 years ago

“Excellent prices and fast delivery. What more can you want?”

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Posted 2 years ago

“Ordered a week ago still not got my order and £5. Pounds for delivery joke”

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Posted 2 years ago

“prompt delivery, thanks”

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Posted 2 years ago

“Excellent service will use again.”

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Posted 2 years ago

“Unfortunately not a good review as we have just received our delivery of Owatrol Decking Paint and Trade Paint Direct has despatched the WRONG COLOUR. As our decking areas are already painted with Owatrol BARK BROWN, this was the colour we wanted and the colour we ordered and the colour quoted on all our paperwork from Trade Paint Direct, however, we have just taken delivery of Owatrol DARK BROWN. Maybe an easy mistake to make but not acceptable to us, particularly as we have a Tradesman coming next week to do this work. We are now hopeful that Trade Paints Direct can quickly remedy their error, however when telephoning their Sales Team, a recorded message merely asked to send an e-mail or leave a message. We would have liked someone to pick up the telephone and speak to us. Meryl Nicholls”

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Posted 2 years ago

“Arrived in good time and as described- thank you”

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Posted 2 years ago

“Excellent service item delivered on time”

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Posted 2 years ago

“Grate will u agen”

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Posted 2 years ago

“Swift transaction online, products sent immediately and arrived with DHL within 2 days. Would use this company again and highly recommend.”

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Posted 2 years ago

Trade Paint Direct is rated 4.5 based on 934 reviews