Trade Paint Direct Reviews

Name: Trade Paint Direct
Rating: 4.54

4.5 Rating 934 Reviews

87 %

of reviewers recommend Trade Paint Direct

Company Reviews

Metrics

4.5

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Trade Paint Direct 5 star review on 19th January 2025

Peter Kormylo

Trade Paint Direct 5 star review on 26th February 2021

Helen Brown

Anonymous

Anonymous // 01/01/2019

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“Will buy again”

Helpful Report

Posted 4 years ago

“Paint tins arrived very dented contacted company zero response Had to through tons away but elsewhare very poor company to deal with”

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Posted 4 years ago

“Great prices, fast delivery”

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Posted 4 years ago

“Competitively priced product delivered promptly”

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Posted 4 years ago

“Straightforward to order. The product is first class.”

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Posted 4 years ago

“Good price , quick delivery.”

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Posted 4 years ago

“Arrived quickly and was put in my safe place as requested.”

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Posted 4 years ago

“Prompt fast delivery communication excellent would use company again”

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Posted 4 years ago

“WEBSITE EASY TO ORDER FROM AND KEPT INFORMED OF ORDER PROGRESS,FAST DELIVERY.WOULD DEAL WITH AGAIN.THANK YOU”

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Posted 4 years ago

“Quick and efficient and Dulux Trade colour mixes were spot on”

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Posted 4 years ago

“Very professional sales and service”

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Posted 4 years ago

“Bad decision making and bad communication. Not customer centred.”

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Posted 4 years ago

“Excellent service from Trade Paint Direct. Competitive prices on a great range of paints, coupled with very quick delivery. What's not to like? Have just placed another order and undoubtedly will use TPD again.”

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Posted 4 years ago

“Quick delivery and good pricing”

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Posted 4 years ago

“Paint was delivered within times stated on web site.very pleased with service.would use again.”

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Posted 4 years ago

“Great paint,fast shipment,good communication. Shame that DPD has lost half of the order but Trade paint direct has solved the isue.Great business.”

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Posted 4 years ago

“Great product, fast delivery”

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Posted 4 years ago

“Unable to buy the product supplied locally, however, Trade Paint had it in stock and delivery was made within 48 hours - very impressed by the service.”

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Posted 4 years ago

“Product was excellent, did everything it said it would. Good price.....cheapest I could find for the same thing and was delivered very quickly”

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Posted 4 years ago

“Sadly not a good experience. Website did not indicate the item was out of stock, I had to contact trade paint because I had not received any communication or the order after 8 days. They advised it was out of stock and would be despatched when it arrived in stock. Another week passed- still no contact. Chased again- oh it was sent out, must have got lost, well send out again. Another week passed without any further contact, paint finally arrived- taking 3 weeks in total. Very poor overall experience.”

Helpful Report

Posted 4 years ago

Trade Paint Direct is rated 4.5 based on 934 reviews