Login
Start Free Trial Are you a business?? Click Here

Trade Wetrooms Reviews

4.5 Rating 1,599 Reviews
88 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.5
Based on 1,599 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Andy Langdon
Verified Buyer
“Always a quick delivery and great service from Trade wetrooms. They have a good selection of wetroom products.”
Helpful Report
Posted 3 years ago
Steve Brooks
Verified Buyer
“always easy to deal with and a pleasure to deal with communication great from order to delivery thks bathroom supreme ltd”
Helpful Report
Posted 3 years ago
Carey Austin
Verified Buyer
“My first time ordering with TW and when placing the order, I specificity asked to be advised of delivery date to ensure someone in to receive. TW advised products had been shipped, but no date of delivery, sent them two emails which they ignored. Eventually, had to call them and finally helped by Patsi. On top of all the hassle, shower grate was missing from delivery and no note to that effect on the delivery paperwork. Pricing was competitive and delivery quick however, low score due to ignoring order notes on delivery and poor customer service in regard to answering my emails. Not a particularly good first time ordering experience!”
Helpful Report
Posted 3 years ago
Adam Pickhaver
Verified Buyer
“Odering was easy delivery prompt”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Panel kit A delivered as described Ordered one day received next very prompt. Delivery man was very helpful with lifting into our conservatory.”
Helpful Report
Posted 3 years ago
Clinton Kilner
Verified Buyer
“I was able to speak to someone in the office to get stock advice. I placed the order online and the shower tray former arrived a few days later. All good. Thanks”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“very good to deal with, i will use again”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Iain MacInnes
Verified Buyer
“Got everything I ordered and on time, cheers”
Helpful Report
Posted 3 years ago
Jonathan Turney
Verified Buyer
“Excellent customer service, easy to broswer page”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent price for the Impey shower tray and fast delivery. I would definitely recommend Trade Wetrooms for friends and family.”
Helpful Report
Posted 3 years ago
Paul Nicholson
Verified Buyer
“Great information and service everytime.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I ordered three items for next day delivery. Hired the plumbers for the day after. Only one of the three items was delivered (a day later than expected). It turns out that someone made the idiotic decision to split delivery (even though it was also confirmed on the phone and a ‘note added to the file’. Had to turn the plumbers away, but pay them for their time waiting. So a Thursday delivery has now turned into next Tuesday (we think and hope). Have had to put off the plumbers again. It’s delayed our project by a week, which is very disappointing. Hopefully the products are better than the delivery!”
Helpful Report
Posted 3 years ago
Simon Craigs
Verified Buyer
“Excellent service, shower tray arrived the following day which was much faster than expected!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Easy to use website, delivered quickly! Very good service”
Helpful Report
Posted 3 years ago
Peter Street
Verified Buyer
“Great advice given from knowledgeable staff. Excellent product that really impresses the customer too.”
Helpful Report
Posted 3 years ago
Neil Skinner
Verified Buyer
“Not happy with the service, I am a house renovation company, I ordered a 1 metre square jackaboard shower tray and waste on the 16th, reply back order complete 13.53, it said 1 to 2 working days delivery, I called on the 21st around 09.00 when was it coming they said they would look into it no one called at 17.00 I called again “it is being loaded for the 22nd we will send a tracking number in the morning”, it’s 21.30 now and no tracking number and no delivery I’ve paid £26.40 for delivery, I’m not impressed with this service”
Helpful Report
Posted 3 years ago
Mark Woolley
Verified Buyer
“Can’t give stars on delivery or overall satisfaction as I am still waiting on my shower tray, even though the shower waste was delivered two days ago and the tray was delayed”
Helpful Report
Posted 3 years ago
Anthony Rattray
Verified Buyer
“ordered a shower tray and waterproofing kit on Friday, Expected a small delay because of the weekend, its now Thursday Water proofing kit has arrived but still no shower tray. Apparently its the couriers fault and I still dont know when the tray will arrive. Next day delivery is debateable !!!”
Helpful Report
Posted 3 years ago
Anthony Rattray
Unverified Reviewer
“Next day delivery is questionable!! ordered on Friday and expected a slight delay for the weekend, had part of the delivery On Tuesday but no shower tray, its now Wednesday and no tray, Apparently its the couriers fault.”
Helpful Report
Posted 3 years ago
Trade Wetrooms is rated 4.5 based on 1,599 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request