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Trade Wetrooms Reviews

4.5 Rating 1,582 Reviews
89 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.5
Based on 1,582 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Lorraine Morgan
Verified Buyer
“Excellent service price and product”
Helpful Report
Posted 9 months ago
James Kelly
Verified Buyer
“Excellent service and value”
Helpful Report
Posted 9 months ago
John Alleston
Verified Buyer
“Good price and easy to use website. I was a bit nervous witha one-man delivery of shower wall boards but the chap who came made it look easy and he was very pleasant. PS The goods arrived on the day given but It would have been helpful to have been given a time slot. And, I suggest that this review request should not have been sent ahead of delivery!”
Helpful Report
Posted 9 months ago
Peter Harriss
Verified Buyer
“I’m very happy with the products and delivery from Trade Wetrooms. Pricing is competitive too.”
Helpful Report
Posted 10 months ago
Christina Young
Verified Buyer
“Great products and greta prices and efficient delivery.”
Helpful Report
Posted 10 months ago
Dorothy Gough
Verified Buyer
“Very poor service, ordered 2 pieces of shower wall, no warning about delivery times, they tried to deliver at 7.10am, wasn't home until 8am, which is when delivery times usually start, they tried to bill me £36 again for delivery, customer service was rubbish when I rang them, will never use again.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Called Trade Wetrooms to talk about a large order and availability of products. Lady we spoke to was very knowledgeable guided us through options. When we put the order in we got an immediate communication that not everything was in stock and 2 days later confimratoin that the products were in and a delivery date. This has helped us line up our bathroom fitter to coincide. Thank you very much.”
Helpful Report
Posted 10 months ago
Benjamin Silvester
Verified Buyer
“Great service, delivery on time and informed when it had be dispatched”
Helpful Report
Posted 10 months ago
Steph Sparks
Verified Buyer
“Fab and quick service, awesome prices compared to others. Frustrating you don’t get the opportunity to select a delivery day. When you’re paying for delivery, you should be able to have the option”
Helpful Report
Posted 10 months ago
Gareth Bruce
Verified Buyer
“Delivered within the 2 days”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Really good value products - I purchased the wetroom Jackoboard shower tray/ panels/ tanking kit and drain wastage. It was the cheapest on the internet and prompt delivery. One of the boxes came damaged - the wall panels so contacted by phone and sent photos by email. It was dealt with straight away so that was okay. Will purchase again, thank you!”
Helpful Report
Posted 10 months ago
Judith Brown
Verified Buyer
“Very smooth and easy transaction. Very impressed”
Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
“We ordered the wrong size Impey tray - our fault, however, Trade Wetrooms refused to exchange it for the correct size claiming that Impey would not change the unit. This results in an expensive problem for us. If they were a distributor of Impey, they would make this change for a customer, since they would simply sell the changed unit down the line, but apparently they keep no stock and therefore cannot be regarded as a proper distributor. They were not helpful at all on this issue, and I will not deal with them again”
Helpful Report
Posted 10 months ago
Stephen Brooks
Verified Buyer
“Excellent service and quick delivery”
Helpful Report
Posted 11 months ago
Kathryn Parker
Verified Buyer
“I ordered 2 bathroom boards from Trade Wetrooms to match ones I had already. They were the cheapest I could find on the internet. They were delivered 2 days later by a lovely lad who rang me to check I was in to take delivery and waited whilst we checked the delivery. First class service all round. Would definitely use again and I certainly recommend Trade Wetrooms.”
Helpful Report
Posted 11 months ago
Morgan McAlinden-Wall
Verified Buyer
“Very impressed from ordering to delivery Order was one day late ordered over Xmas so knew order wouldn’t go through till new year as communication was clear on website. When order was due I messaged to say I haven’t received. They contacted courier and told me it’ll be out for delivery following day and the time”
Helpful Report
Posted 11 months ago
Caroline Ferguson
Verified Buyer
“Excellent service , ordered on line delivered to us by 8.30 am . Well wrapped and delivered with care.”
Helpful Report
Posted 11 months ago
Mark Wallace
Verified Buyer
“Ordered tray and kit on a tuesday with 1-2 day delivery. The tanking kit and linear waste turned up on the Thursday. But the tray didn’t show up till the following Monday. Producers are good and Trade Wetroom sent all products out straight away but the courier held the tray at their depot for 6days for some reason before delivering it.”
Helpful Report
Posted 11 months ago
Nick Wood
Verified Buyer
“easy process delivered on tome no complaints at all”
Helpful Report
Posted 11 months ago
Stefan Sclifos
Verified Buyer
“Really receptive service 100% quality and 100% satisfaction plus quick delivery”
Helpful Report
Posted 11 months ago
Trade Wetrooms is rated 4.5 based on 1,582 reviews
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