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Trade Wetrooms Reviews

4.5 Rating 1,582 Reviews
89 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.5
Based on 1,582 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Mazvydas Morkunas
Verified Buyer
“Fast delivery, helpful drivers. Will use it again”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“A great service thank you!”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Excellant customer services”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“I have not opened the Nuance Board yet”
Helpful Report
Posted 8 months ago
William Harper
Verified Buyer
“Price Good,Delvery Good What was supposed to be in the can”
Helpful Report
Posted 8 months ago
Daryl Thompson
Verified Buyer
“Fab and simple site, just what we needed. Hoping the products fit well which I am sure they will.”
Helpful Report
Posted 8 months ago
Derek Buxton
Verified Buyer
“Still waiting for ordet”
Helpful Report
Posted 8 months ago
Chriss Augustus
Verified Buyer
“The order came reasonably quickly although I wasn’t aware it was coming the day it arrived. The box was open but nothing had come out, all the bits seem to be there.”
Helpful Report
Posted 8 months ago
Kim Butcher
Verified Buyer
“Extremely competitive prices and without extortionate delivery Charges. Courier was courteous and polite which was nice to see. Will definitely use agin in next week or so.”
Helpful Report
Posted 8 months ago
Michael Crain
Verified Buyer
“Easy transaction website is easy to navigate and quick delivery. Ordered over weekend and delivered on the Tuesday so next working day delivery.Many thanks”
Helpful Report
Posted 8 months ago
Craig Brown
Verified Buyer
“Quick delivery, very efficient , great prices”
Helpful Report
Posted 8 months ago
Adrian Brockway
Verified Buyer
“Excellent company will use again. They were cheaper and faster for delivery than my local supplier. Would diffinatley recommend anyone else to use them. Tgankyou for your Excellent service”
Helpful Report
Posted 8 months ago
Robert Evans
Verified Buyer
“Delivery was attempted at 7.45am despite being in they didn’t use the door knocker (would have heard it ) pushed a note through the door and left. Rang Trade Wetrooms at 9 am and was told I had to pay a further £36 for the re delivery as the supplier would not come back.”
Helpful Report
Posted 8 months ago
Aaron Dicks
Verified Buyer
“Arrived on time. Products as described. Good price.”
Helpful Report
Posted 8 months ago
Richard Coward
Verified Buyer
“Ordering was easy and items were delivered the following day. Excellent service.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
“Do not have stock, just use manufacturers. Not good at Customer Service when things go wrong. Ordered (Friday) an Impey Wetguard system, telephoned to check it was in stock and would be delivered the next working day (Monday), Trade WetRooms confirmed delivery on Monday. Requested Courier/Tracking information, advised its not available, amazed 👎. Courier arrived on Monday, only 4 of 6 boxes on the delivery, didn't know where the rest were, advised to contact Trade Wetrooms. Contacted Trade WetRooms, they didn't know what was in each of the missing packages, even though advised it was packages 5 & 6, advised it was the manufacturers issue. Completed inventory and advised missing products. The next day (Tuesday), Trade Wet Rooms advised it should arrive by 12:30, and to recontact if it didn't arrive. At 13:45 no delivery, advised Trade Wet Rooms, finally delivered after 14:00. The amazing occurrence, is that although no Courier / Tracking infomation was available, Trade WetRooms knew within minutes that the delivery had been completed ☹. Asked for refund of the high delivery charges, or a Cusomer Service gesture for wasting 2-days, Trade Wetrooms refused. Have now placed next order elsewhere and found no delivery charges. How important is your time 👎👎”
Helpful Report
Posted 9 months ago
Bethanie Newbery
Verified Buyer
“Credit given when credit is due, I was a bit dubious as some of the reviews, however I called before I ordered and the contact centre (uk) was very helpful, I wanted Nuance Bush boards and Tradewetrooms were substantially cheaper I placed my order on the Wednesday and it was delivered perfectly on the Friday. I will definitely be using them again and would recommend to others”
Helpful Report
Posted 9 months ago
Helen Fry
Verified Buyer
“Had to exchange first items delivered but customer service was great and delivery drovers were friendly and helpful too.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Products were dispatched quickly and delivered in time. The only issue was that I didn’t receive any notifications when they had been dispatched and delivered, so I had to call customer service proactively to find out.”
Helpful Report
Posted 9 months ago
STEPHEN O'KEEFFE
Verified Buyer
“I ordered a Grohe wall hung toilet and frame at an amazing price with a 50% discount, miles better than any other supplier. Order placed on Sunday, expecting a delivery in about 3-4 days, but items arrived on Tuesday. Great product, great price and great delivery. Couldn't ask for better!”
Helpful Report
Posted 9 months ago
Trade Wetrooms is rated 4.5 based on 1,582 reviews
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