Trade Wetrooms Reviews

Name: Trade Wetrooms
Address: 17 Blacklands Way, 17 Blacklands Way, Abingdon
Rating: 4.52

4.5 Rating 1,582 Reviews

89 %

of reviewers recommend Trade Wetrooms

Company Reviews

Metrics

Info

4.5

Based on 1,582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

Write Your review

Tell us how Trade Wetrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Wetrooms 5 star review on 15th July 2024

Peter O'Neill

Trade Wetrooms 5 star review on 9th June 2023

Raymond Faragher

Trade Wetrooms 5 star review on 15th April 2023

Kelly Willmott

Trade Wetrooms 5 star review on 10th January 2023

Stephen Derbyshire

Trade Wetrooms 5 star review on 23rd July 2022

Stephen Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good to order, good communication and arrived very promptly :) Product as requested. Very pleased”

Helpful Report

Posted 1 year ago

“It’s great to deal with a company that answer the phone, have a voice at the end of the line who knows their products (and if they don’t, they quickly find out), and deliver nationally, a genuine next day - outstanding. Strongly recommended.”

Helpful Report

Posted 1 year ago

“Quick delivery. Good price”

Helpful Report

Posted 1 year ago

“This is the second time I’ve ordered from Trade Wetrooms, fantastic customer service and extremely quick delivery.”

Helpful Report

Posted 1 year ago

“Ordered a Grohe Rapid SL set - delivered within 48 hours well packed by DHL. Great, fast and well priced! Would buy again!”

Helpful Report

Posted 1 year ago

“Great value and customer service.”

Helpful Report

Posted 1 year ago

“Excellent communication, although my items were out if stock, I now know when they will be delivered”

Helpful Report

Posted 1 year ago

“Great service delivered when we asked- great price and great email communication. Would highly recommend .”

Helpful Report

Posted 1 year ago

“Brilliant throughout. Prices are excellent. The checkout process was simple and straightforward. Kept updated about the progress of my order, and it arrived the very next day.”

Helpful Report

Posted 1 year ago

“Very fast delivery, amazon prime fast. Thank you soo much! Best prices on the market. 5 star”

Helpful Report

Posted 1 year ago

“Great product range and super quick delivery”

Helpful Report

Posted 1 year ago

“Ordered an Impey shower tray, paying extra for next day delivery, for £456. The only item delivered was a small drain pipe and cover. The company have refused to refund my money saying the order was dispatched but are unable to provide any courier tracking information. Having read other reviews, it looks like providing a small relatively cheap part of a large order is a common occurrence, in order to state that the order was dispatched. Avoid this company.”

Helpful Report

Posted 1 year ago

“I rang last week and the order was confirmed so should have received the items at least by Friday 23rd June. Still not received. The original order was placed on 16th June order #35650 > can you please chase delivery of our items . I have also tried ringing this morning and no reply”

Helpful Report

Posted 1 year ago

“Needed to speak to someone about the delivery tried phoning all morning 3 or 4 times was on hold each time until it timed out after 5 mins each time. The product may be good to early to say as only receive part delivery. Customer service so far very poor.”

Helpful Report

Posted 1 year ago

“I am still waiting for my shower tray, drain, and grate having ordered it over a week ago. The phone is never answered and emails are replied to intermittently. I have gone to extraordinary lengths to get a response and having been told they were dispatched four days ago (supposed to be 1-2 working days) nothing has arrived and I cannot get an answer from anyone as to where it is.”

Helpful Report

Posted 1 year ago

“I placed an order on the 8th June 2023, and received the following items - Jointing tape on the 9th June - 2 Internal cornes on the 15th June - Still to receive the 5m2 Impey Waterguard So much for 1 day delivery When & if the Impey Waterguard arrives I will be returning all the items for a full refund, as I advised you by email at 12:35 on the 9th June that I would be cancelling the order”

Helpful Report

Posted 1 year ago

“Tin pot outfit, happy to take money then no customer support, delivered the completely wrong tray, phones don’t work or they don’t answer on purpose, avoid at all costs worth paying little bit more”

Helpful Report

Posted 1 year ago

“Easy to use. Super fast delivery. Priced right. What more can you ask for,i will definatley be using again.”

Helpful Report

Posted 1 year ago

“A wonderful service so easy to use and a very fast delivery time. The delivery gentleman was so friendly and helpful Would definitely use this company again”

Helpful Report

Posted 1 year ago

“Easy to deal with and good price. Only downside was box with Waterguard membrane was badly damaged and not sure if anything that should have been in the box had escaped”

Helpful Report

Posted 1 year ago

Trade Wetrooms is rated 4.5 based on 1,582 reviews