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Trade Wetrooms Reviews

4.5 Rating 1,582 Reviews
89 %
of reviewers recommend Trade Wetrooms
Company Reviews Metrics Info
4.5
Based on 1,582 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Trade Wetrooms Reviews

About Trade Wetrooms:

Trade price wet rooms, everything you need for DIY wet room projects, Nationwide Next day delivery, Order Online or Call our Wet Room Specialists!

Visit Website

Phone:

01235 608 843

Email:

customer.services@tradewetrooms.com

Location:

17 Blacklands Way,
17 Blacklands Way
Abingdon
OX14 1DY

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Fj Wyse
Verified Buyer
“Very helpful over email and managed to sort out best day delivery”
Helpful Report
Posted 1 year ago
David White
Verified Buyer
“Very helpful team, ordered and delivered on time as stated. Very pleased with service and would definitely recommend Many thanks”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good price and efficient service. Very helpful and reactive in dealing with delivery enquiry.”
Helpful Report
Posted 1 year ago
Kathleen Scarsbrook
Verified Buyer
“Arrived very quickly as specified ,packed well and with detailed instructions very impressed .”
Helpful Report
Posted 1 year ago
Paul Rockett
Verified Buyer
“Excellent service delivery on time apart from me ordering the wrong great for the shower waste vinyl floor greats are round not square .Square are for tiled floors don't make the same mistake the service was very good on the phone can't fault any of it price good thank you 👍”
Helpful Report
Posted 1 year ago
Alexander Ross
Verified Buyer
“Product was competitively priced and arrived the next morning. Brilliant service!”
Helpful Report
Posted 1 year ago
Rob Pateman
Verified Buyer
“Great selection and great delivery times”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Having received an email detailing my order number, delivery date (no time schedule) for all items purchased, not all of my order arrived. I telephoned Trade Wetrooms explaining the situation to be informed that the missing part of my order was not available but should be available soon. Not great putting everything on hold waiting for a day!”
Helpful Report
Posted 1 year ago
Louise McGaffigan
Verified Buyer
“Patsi was brilliant when I called up the Comoany as I wanted advice before making my purchase. Items arrived well packaged and in good time. Best price online for top brands.”
Helpful Report
Posted 1 year ago
Andreea Butnaru
Verified Buyer
“Quick product delivery.”
Helpful Report
Posted 1 year ago
Kelly Willmott
Verified Buyer
“Used several times now as a trade customer for our projects. The online team are always helpful and our products arrive promptly. Would reccomend.”
Trade Wetrooms 5 star review on 15th April 2023
Helpful Report
Posted 1 year ago
Lorraine Ritchie
Verified Buyer
“Where possible I think a picture of the boards in a room instead of just a square, also my delivery was some heavy wall paneling, this was delivered by one person, my husband helped him, if he'd done it on his own I think there may have been damaged the boards were eight feet by four feet and heavy”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Trade Wet rooms are beyond incompetent. My own experience is completely at odds with the reviews I have read which are clearly visible. Trade wet rooms attempted to deliver two nuance boards on five separate occasions. On each occasion one of the boards was warped. Follow up telephone calls, when answered, where unproductive, their staff blaming suppliers and the delivery company. The delivery driver, on the sixth attempt, stated no one was at the property and sent a photo of him pushing a piece of card through the letter box as evidence he attempted to make delivery. (I am unconvinced he knocked on the door or rang the door bell!) My trade-person was at the property all day. The disruption to the bathroom refurb has been considerable, not to mention the additional costs involved. Trade Wetrooms do not offer any compensation. At one stage I offered to drive and collect the outstanding board myself, £80 of diesel and half day of my time would probably still work out cheaper than paying trade people to wait around for Trade Wetrooms!!! Look elsewhere would be my advice.”
Helpful Report
Posted 1 year ago
Elaine West
Verified Buyer
“Unbelievable Excellent Service”
Helpful Report
Posted 1 year ago
Vaughan Piller
Verified Buyer
“Ordered Lunchtime Thursday and delivered 24 hours later. Whats to complain about?”
Helpful Report
Posted 1 year ago
Brian Storrier
Verified Buyer
“Thanks for your advice on panel choice and very fast delivery”
Helpful Report
Posted 1 year ago
Gary Stokes
Verified Buyer
“Ordered a few times now from trade wetrooms and has been spot on everytime. Fantastic customer service throughout and mega fast delivery! Will definitely be using for all our wet room installs in the future.”
Helpful Report
Posted 1 year ago
Timothy Kineavy
Verified Buyer
“Proper company. They are contactable, helpful and reliable”
Helpful Report
Posted 1 year ago
Steve Brooks
Verified Buyer
“Used this company several times great service great product and great value thankyou”
Helpful Report
Posted 1 year ago
Nigel Robin Ferguson
Verified Buyer
“Good - I under-ordered but amazingly when I called them up to change the order a real person answered the phone straight away, understood the problem, adjusted the order and I just paid the extra. Great Service, saved extra carriage and hassle. And maybe even better, the product arrived within two business days, up a hill, out in the country, in Scotland, better than promised!”
Helpful Report
Posted 1 year ago
Trade Wetrooms is rated 4.5 based on 1,582 reviews
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