Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,021 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,021 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 12th March 2025

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our purchase. Delivery was very quick and efficient. .Everyone comments on it.”

Helpful Report

Posted 6 hours ago

Thank you for your fantastic 5-star review, Eileen! We're thrilled to hear that you're pleased with your purchase and that the delivery was quick and efficient. It's wonderful to know that everyone is commenting on it! If you ever need assistance or have any questions, don’t hesitate to reach out. We're always here to help! Best wishes, Kim Brines

Posted 4 hours ago

“It was out of stock at the time of ordering, but as soon as it was in it was sent out within 10 days of being first notified it was out of stock”

Helpful Report

Posted 9 hours ago

Thank you for your excellent 5-star review, Linda! We appreciate your understanding regarding the stock situation and are thrilled to hear that your order was dispatched promptly once available. If you have any further questions or need assistance down the line, please feel free to reach out. We're always here to help! Best wishes, Kim Brines

Posted 4 hours ago

“Really quick delivery. Good product”

Helpful Report

Posted 1 day ago

Thank you for your fantastic 5-star review! We're delighted to hear that you experienced quick delivery and are pleased with the product. Your satisfaction means a lot to us! If you have any questions or need further assistance, please don't hesitate to get in touch. Best wishes, Kim Brines

Posted 4 hours ago

“Very competitive price good quality product Arrived promptly and on time”

Helpful Report

Posted 2 days ago

Thank you for your fantastic 5-star review! We’re delighted to hear that you found our prices competitive and the product to be of good quality. It’s great to know that everything arrived promptly and on time. Should you have any questions or need assistance in the future, feel free to reach out. We're always here to help! Best wishes, Kim Brines

Posted 2 days ago

“Good options and offers, delivery went as planned. Good communication and customer service when I had queries about the products. Thank you!”

Helpful Report

Posted 2 days ago

Thank you for your wonderful 5-star review! We're so glad to hear that you found our options appealing and that the delivery met your expectations. It's fantastic that our team was able to assist you with your queries too. If you need anything else in the future or have more questions, please don’t hesitate to get in touch. We're always here to help! Best wishes, Kim Brines

Posted 2 days ago

“Really pleased with our radiators. Quick delivery 🚚”

Helpful Report

Posted 3 days ago

Thank you for your amazing 5-star review! We're so pleased to hear that you're happy with your radiators and that the delivery was quick. Your satisfaction means the world to us! If you need any further assistance or have questions in the future, feel free to reach out. We're always here to help! Best wishes, Kim Brines

Posted 2 days ago

“I wish every online retailer were like this. Wide range, keen prices, swift delivery. And someone calls to ask what day you'll be in. Doesn't sound that hard really, but how often does it happen? Thoroughly recommended, will be my go-to next time I need radiators. Well done.”

Helpful Report

Posted 3 days ago

Thank you so much for your fantastic 5-star review! We truly appreciate your kind words about our wide range, competitive prices, and swift delivery. It’s great to know that our team’s proactive communication makes a positive difference. We’re thrilled to be your go-to for radiators, and we look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 2 days ago

“Excellent service. Fast and efficient and very helpful.”

Helpful Report

Posted 3 days ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our service fast, efficient, and helpful. Your satisfaction is our top priority! If you have any questions or need assistance down the line, don’t hesitate to get in touch. We're always here to help! Best wishes, Kim Brines

Posted 2 days ago

“The Company and, in particular, Kim Baines have been very helpful and customer focused.”

Helpful Report

Posted 5 days ago

Thank you so much for your outstanding 5-star review! We truly appreciate your kind words about our team's helpfulness and customer focus, especially Kim. It's fantastic to know that you felt supported throughout your experience with us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help! Best wishes, Yasmin Dar

Posted 2 days ago

“Thank you for excellent prompt delivery very happy with items delivered”

Helpful Report

Posted 5 days ago

Thank you for your fantastic 5-star review, Robert! We're thrilled to hear that you’re happy with the prompt delivery and the items you received. Your satisfaction is our top priority, and it’s great to know we met your expectations! If you need anything else or have any questions in the future, don’t hesitate to reach out. We're always here to help! Best wishes, Kim Brines

Posted 2 days ago

“Great service, prompt delivery, we are very pleased with our radiator, and it was a great price too.”

Helpful Report

Posted 6 days ago

Thank you for your amazing 5-star review! We’re thrilled to hear that you’re pleased with both the service and the radiator itself. It’s great to know you found it at a fantastic price too! If you need any further assistance or have questions in the future, feel free to reach out. We're here to help! Best wishes, Kim Brines

Posted 5 days ago

“Great service after an initial issue with the Reina Capo, Straight Ladder Radiator, Chrome. The manufacturer was not helpful but the issue was rectified by Trade Radiators with excellent customer service from Amanda.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review! We’re delighted to hear that Amanda was able to assist you effectively with the Reina Capo radiator issue. It's our goal to provide excellent customer service, even in challenging situations, and your feedback is truly appreciated. If you need anything else or have further questions, please don’t hesitate to get in touch. We’re here to help! Best wishes, Kim Brines

Posted 6 days ago

“Service and communication was excellent. Product not yet fitted but first inspection looks good.”

Helpful Report

Posted 1 week ago

Thank you for your fantastic 5-star review, Simon! We’re thrilled to hear that you had a great experience with our service and communication. We hope the product exceeds your expectations once fitted. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help! Best wishes, Kim Brines

Posted 1 week ago

“I needed an unusual radiator out of stock elsewhere. It was reasonably priced and delivered on time. Would use again.”

Helpful Report

Posted 1 week ago

Thank you for your great 5-star review! We're glad you found the unusual radiator you needed at a reasonable price and that it arrived on time. Your satisfaction is our priority, and we can't wait to serve you again in the future. If there's anything else we can assist you with, just let us know! Best wishes, Kim Brines

Posted 1 week ago

“Just what we wanted good quality”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review, Kevin! We're delighted to hear that you found just what you were looking for and that our quality met your expectations. Your feedback means a lot to us, and we're here to help if you need anything else in the future! Best wishes, Kim Brines

Posted 1 week ago

“Delighted with my new radiators. Look better than the photograph. Quick delivery and kept me upto date with the dispatch. Easy returns.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review, Christine! We're thrilled that you're delighted with your new radiators and that they exceeded your expectations. It's great to hear that our quick delivery and communication made for a positive experience. If you have any questions or need further assistance, feel free to reach out! Best wishes, Kim Brines

Posted 1 week ago

“Really impressed with the turnaround ordered several all great quality and arrived very quickly”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review, Cameron! We're thrilled to hear that you were impressed with the quick turnaround and the quality of the radiators. Your feedback is invaluable to us, and we truly appreciate your support. If you need anything else, don't hesitate to get in touch! Best wishes, Kim Brines

Posted 1 week ago

“Excellent well made product. Good service and delivery”

Helpful Report

Posted 1 week ago

Thank you for the fantastic 5-star review! We're so pleased to hear that you're happy with the quality of our product and that our service and delivery met your expectations. Your feedback is greatly appreciated, and we're here to help if you need anything else in the future! Best wishes, Kim Brines

Posted 1 week ago

“Very good radiator”

Helpful Report

Posted 1 week ago

Thank you so much for your glowing 5-star review! We're delighted to hear that you're very happy with your radiator. Your satisfaction means the world to us, and we appreciate your support. If you need anything else, don’t hesitate to reach out! Best wishes, Kim Brines

Posted 1 week ago

“Amanda grazer at trade radiators was extremely helpful and professional. Multiple phone calls were had to get the radiators right and nothing was too much of a problem. A pleasure to deal with. Many thanks Dan”

Helpful Report

Posted 1 week ago

Thank you so much for the wonderful 5-star review, Daniel! We're thrilled to hear that Amanda provided you with such helpful and professional service. We pride ourselves on ensuring our customers have a smooth experience, and it’s great to know that we met your expectations. We look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 1 week ago

Trade Radiators is rated 4.7 based on 5,021 reviews