Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,951 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and fantastic website offering me all the advice I needed and the images are clear for the products. I stopped short of purchasing the radiator as part of my order as I found it cheaper elsewhere. Am kicking myself because I only saw your price guarantee afterwards. Will definitely be using you as I replace more radiators in the house.”

Helpful Report

Posted 4 years ago

We will look forward to welcoming you next time Gregory.

Posted 4 years ago

“Great work getting what I needed to me as quick you did, order one night, dispatched the next day arrived the next day again.”

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Posted 4 years ago

We do our very best with our service so really appreciate your helpful review Stuart, thank you.

Posted 4 years ago

“Really good easy to use website prices very competitive my only down was when I phoned up and left a message nobody got back to me”

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Posted 4 years ago

Thanks for the review Roy. I cannot see that any message was left by yourself in relation to this order, apologies about that. We certainly would have been in touch if we had one.

Posted 2 years ago

“ordered standard type radiator in stock on the 16/6. Payment taken on the 17/6. Advised rad dispatched on the 23/6. It is now the 2th of July, and I am still waiting for a delivery! Spoke to customer services twice, with a different excuse each time.”

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Posted 4 years ago

Apologies that this happened, we did dispatch within the correct timescales but the couriers were really struggling with driver/staff shortages due to COVID so at times logistics fell short (delayed/lost parcels etc) of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 2 years ago

“Faultless Service Good price, good quality and fast delivery. Can't ask for more”

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Posted 4 years ago

Great comments, thank you Mike.

Posted 4 years ago

“The radiator hasn’t been installed yet but very quick delivery”

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Posted 4 years ago

Thanks for shopping with us Rebecca and for your 5 star review, enjoy your lovely new radiator.

Posted 4 years ago

“Top class company with swift dispatch at a VERY reasonable price for Aladdin HV30C cartridges. Thank you”

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Posted 4 years ago

Thanks for your comments Frank. :-)

Posted 4 years ago

“Delighted with radiator.arrived extra fast.”

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Posted 4 years ago

We're really pleased you're happy, thank you Mary.

Posted 4 years ago

“Great quality products, friendly and helpful customer service and very fast delivery. Totally recommend to anyone”

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Posted 4 years ago

That's a fantastic recommendation, thanks Jason.

Posted 4 years ago

“Very quick delivery. The valves look lovely. Just waiting for the plumber to fit them.”

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Posted 4 years ago

Thank you Mrs Ridge. :-)

Posted 4 years ago

“We needed black matt radiator valves and Trade Radiators were very competitively priced. Ordering online was a breeze and we were kept informed of the order from dispatch to 2 hour delivery window. Great stuff 👍”

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Posted 4 years ago

We really appreciate your positive and helpful review Sandeep, thank you for choosing Trade Radiators.

Posted 4 years ago

“Great radiator at a great price, well packaged and delivered very fast !”

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Posted 4 years ago

Thank you for your comments Anthony. :-)

Posted 4 years ago

“I posted a negative review when I used this company for a previous purchase. However, on that occasion they dealt with my issues quickly and professionally so I thought I'd use them again. This time everything was just perfect. Great customer service, really simple ordering process, great value and delivery within 48 hours of order being placed. Impeccable!!”

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Posted 4 years ago

Hi Steve, thank you so much for your lovely review! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very helpfully, particular size I needed was available at a competitive price and delivered on time...thanks.”

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Posted 4 years ago

Thank you for your fantastic review! We look forward to helping you again in future.

Posted 2 years ago

“Beautiful radiators delivery on time”

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Posted 4 years ago

We are so happy you love your radiators! Thank you for the lovely review.

Posted 2 years ago

“Had a problem with slight damage to our radiator but was resolved quickly and was pleased with the results”

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Posted 4 years ago

Thank you for giving us the opportunity to resolve your issue. We are glad to har you are happy with your goods & look forward to welcoming you back.

Posted 2 years ago

“Excellent servics and good value.”

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Posted 4 years ago

Thank you very much for your review!

Posted 2 years ago

“Started using Trade Radiators around 10 years ago and now we have move I had no hesitation in heading straight for their website and ordering a new towel rail. Excellent delivery service - it arrived within 24 hrs! Now fitted, looks and works a treat - thanks very much. Jeff Green”

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Posted 4 years ago

That is amazing to hear Jeff and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“All good stuff.”

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Posted 4 years ago

Thanks so much for your 5 star review.

Posted 2 years ago

“This is the 3rd time I have bought a radiator from Trade Radiators. Unfortunately on this occasion it arrived damaged. They were quick to respond and send out a replacement which arrived in perfect condition. Great customer service.”

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Posted 4 years ago

Thank you for allowing us the opportunity to resolve your issue. We are delighted you are impressed with the service received & look forward to welcoming you back.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,951 reviews