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Trade Radiators Reviews

4.7 Rating 4,911 Reviews
93 %
of reviewers recommend Trade Radiators
4.7
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Trade Radiators Reviews

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

It’s still to be installed but the customer services went above and beyond
Helpful Report
Posted 6 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 6 months ago
Excellent products excellent service and most of all excellent prices.
Helpful Report
Posted 6 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 6 months ago
Lovely, stylish radiators Packaging dented on delivery, luckily did not damage radiators
Helpful Report
Posted 6 months ago
Thank you very much for the positive review and feedback!
Posted 6 months ago
Great service as ever. Thanks
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Posted 6 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 6 months ago
Can't fault the service. All interactions with these people were a pleasure.
Helpful Report
Posted 6 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 6 months ago
All very reasonable and a good delivery. Fitted and working.
Helpful Report
Posted 6 months ago
Thank you very much for the positive review and excellent feedback!
Posted 6 months ago
So we had a couple of issues with the radiators, DHL had delivered to completely the wrong address but luckily we found it and the radiator arrive with some scratches and sticky bits on it. I emailed the queries in and logged these issues and within 1 hour a lovely lady called Amanda contacted me back straight away to solve both of these issues and we was refunded within the next hour. Unfortunatley we couldn't wait for a replacement as required today but she was very efficient and helpful
Helpful Report
Posted 6 months ago
Thank you for the lovely review! I am sorry you experienced some issues but I am glad we managed to get them resolved for you! I will pass the comments back to Amanda to, thanks again!
Posted 6 months ago
Fast reliable service great value for money lovely product
Helpful Report
Posted 6 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 6 months ago
Very pleased with the towel radiator, fast delivery, thank you.
Helpful Report
Posted 6 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 6 months ago
Great quality
Helpful Report
Posted 6 months ago
Thank you for the 5 star review and great feedback!
Posted 6 months ago
Great choice of radiators, beautiful finish and delivered very quickly. Highly recommended
Helpful Report
Posted 6 months ago
A fantastic recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 6 months ago
Great service good customer service thank you 👍
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Posted 7 months ago
Thank you for the 5 star review and great feedback!
Posted 6 months ago
I have always been very happy to use Trade Radiators, never been let down by them in any way. Service is excellent, they despatch the orders very fast, and communications with them are amazing. Radiators excellent quality too!
Helpful Report
Posted 7 months ago
That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 6 months ago
Fast efficient service, product excellent quality
Helpful Report
Posted 7 months ago
That is great to hear, thank you for the fantastic review.
Posted 6 months ago
Great products at raesonable prices, quick delivery
Helpful Report
Posted 7 months ago
We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators.
Posted 6 months ago
Brilliant service Stuff arrived as promised will definitely use again
Helpful Report
Posted 7 months ago
That is absolutely fantastic to hear, thank you for the excellent feedback. We look forward to welcoming you back next time.
Posted 6 months ago
Great service from Amanda - really good. Would highly recommend!
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Posted 7 months ago
Thank you very much for the positive review and excellent feedback!
Posted 7 months ago
Lady very helpful on phone delivery quick all good
Helpful Report
Posted 7 months ago
Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!
Posted 7 months ago
Ordered a radiator which was shown and is still shown in stock on their website - however after just the radiator taps showing up - no email to say the radiator was out of stock and any kind of apology - I wondered where rest of it was - called them to be told it was going to be end of the month so 4 weeks - This is not good enough
Helpful Report
Posted 7 months ago
Thanks for your Review Rachel. We did email you the same day the order was placed to let you know that the warehouse had informed us that the radiator was out of stock and was due to arrive in around the end of June and we also offered you a discounted alternative, sorry if you did not see that. Apologies none the less for any inconvenience caused.
Posted 7 months ago
No fuss from odering to delivery....
Helpful Report
Posted 7 months ago
That is great to hear, thank you for the fantastic review.
Posted 7 months ago
Trade Radiators is rated 4.7 based on 4,911 reviews