Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,915 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,915 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and good product as far as I can tell but not yet fitted.”

Helpful Report

Posted 2 years ago

Excellent feedback, thank you very much indeed Byron!

Posted 2 years ago

“Amazing quality, easy to install and prompt delivery”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase, thank you for shopping with us, we hope to welcome you back again in the future.

Posted 2 years ago

“Lovely radiators delivered super quick, lovely very stylish. However they were delivered by Tuffnells and although they were delivered within 2 days the courier didn’t let us know they were delivering the items until the day they arrived and then they wouldn’t give an eta only that they would be be there between 7am - 7pm, so left us no time time to organise anyone being at home it was just a stroke of luck that I don’t work on a Friday and could therefore be at home.”

Helpful Report

Posted 2 years ago

Thank you very much for the positive review Debra. Glad you are happy with your purchase. Apologies for any issues with the delivery.

Posted 2 years ago

“Good quality product. Promptly delivered”

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Posted 2 years ago

We are delighted that you're so pleased with your purchase Roy, thank you for choosing Trade Radiators.

Posted 2 years ago

“Very happy no problems.......”

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Posted 2 years ago

Wonderful to hear Brian. Thank you so much for the 5 star review.

Posted 2 years ago

“Decent products, well protected and parcelled up. Delivery made on time, no fuss.”

Helpful Report

Posted 2 years ago

Glad you're happy with your purchase, thank you for shopping with us Peter, we hope to welcome you back again in the future.

Posted 2 years ago

“I havent had the radiator fitted yet so can only comment on delivery service. Irderi g was easy and delivery was on time.”

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Posted 2 years ago

Thank you very much for the positive review Gaynor We hope to welcome you back again in the future.

Posted 2 years ago

“quick and easy.”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the 5 star review.

Posted 2 years ago

“Always excellent on price and delivery”

Helpful Report

Posted 2 years ago

Thank you very much for the positive review and excellent feedback!

Posted 2 years ago

“I have purchased from Trade radiators on 3 occasions and each time have been pleased with the product its speedy delivery and good price”

Helpful Report

Posted 2 years ago

We are delighted that you're so pleased with your purchases Sharon, thank you very much for choosing Trade Radiators.

Posted 2 years ago

“Huge variety of radiators! Most impressive thing was their customer service. We had a rad damaged in transit and it was sorted asap.”

Helpful Report

Posted 2 years ago

Thank you for the super feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! So glad we were able to get you all sorted out quickly.

Posted 2 years ago

“Super fast delivery,good quality radiator,looks fab ,very happy customer,would recommend”

Helpful Report

Posted 2 years ago

That’s amazing to hear and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Very prompt and efficient service.”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the fantastic review Peter. We hop to welcome you back again soon.

Posted 2 years ago

“Easy to order over the phone, arrived within the alloted time scale (which was very quick) and product was in perfect condition (well packed). Would certainly recommend Trade Radiators.”

Helpful Report

Posted 2 years ago

That’s amazing to hear and very much appreciated Steve. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“I selected a radiator that appeared in the 'Next Day Delivery' filter within the website. Spoke to an advisor who assured me that if placed by 2pm, the order would be received the next day. Really disappointed to find that the radiator is not going to be shipped next day. Spoke to a particularly unhelpful advisor whose message was basically 'it is what it is, the website is wrong'. Poor service, I can't recommend this business.”

Helpful Report

Posted 2 years ago

Thank you for the review. The Reina products do advise 1-2 working day online. I am sorry if you did not note this on the website, apologies for any inconvenience that may have been caused.

Posted 2 years ago

“I am very happy with the radiator we ordered, it looks great. I was dissatisfied with the delivery setup. I had to wait in all day for the delivery with a window 8am-5pm.”

Helpful Report

Posted 2 years ago

Thank you for your review. I am sorry you were not happy with the delivery service, we do advise this is the case and the delivery was booked in specifically for a date that was suitable for you. Apologies for any inconvenience caused.

Posted 2 years ago

“Nice classy vertical radiator, Great price for size and spec,arrived as arranged, Not yet fitted”

Helpful Report

Posted 2 years ago

We are delighted that you're so pleased with your purchase, thank you for choosing Trade Radiators!

Posted 2 years ago

“Very easy website and promp delivery”

Helpful Report

Posted 2 years ago

That is great to hear, thank you for the fantastic review Gillian!

Posted 2 years ago

“Advised and delivered as arranged, quicker than expected. Not fully unpacked yet, no outward signs of damage! Well packed!”

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Posted 2 years ago

Thank you very much for the 5 star review and excellent feedback!

Posted 2 years ago

“Excellent well made products & service, easy to select style & tech data & on line ordering & payment, prompt delivery from stock.”

Helpful Report

Posted 2 years ago

Excellent feedback, thank you very much indeed Colin! We very much hope to welcome you back again in the future.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,915 reviews