Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,988 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery - unfortunately, the air release valve was not delivered but two blanking-off ends were.”

Helpful Report

Posted 10 years ago

Thank you for the 5 star review Howard.

Posted 2 years ago

“Very good value for money, arrived next day, well packaged so no damage, great - Thanks.”

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Posted 10 years ago

We are delighted that you're happy with your purchase John, thank you for choosing Trade Radiators.

Posted 2 years ago

“What a super service and a great radiator at an affordable price.”

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Posted 10 years ago

We are delighted that you're happy with your purchase Fiona, thank you for choosing Trade Radiators.

Posted 2 years ago

“Fantastic service and prompt delivery. Love my column radiator. Very competitively priced and would not hesitate to use this company again.”

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Posted 10 years ago

We are delighted to hear that Julie, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time.

Posted 2 years ago

“Very helpful staff. Bought 6 Edwardian cast rads in a natural cast finish for a period flat conversion and the radiators look great and throw out plenty of heat. Highly reccommended”

Helpful Report

Posted 10 years ago

That is wonderful to hear Alastair and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“Delivery was next working day and was excellent and totally without stress. Radiator was exactly as described and in excellent condition. Definitely would use this company again. Thank you T R B”

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Posted 10 years ago

We are delighted to hear that Terry, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time.

Posted 2 years ago

“Excellent service, great product, sound advice, speedy delivery, superb value for money.”

Helpful Report

Posted 10 years ago

That is lovely to hear Annie and very much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 2 years ago

“All v good. 5star”

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Posted 10 years ago

We are delighted that you're so pleased with your purchase Spencer, thank you for choosing Trade Radiators.

Posted 2 years ago

“Very simple to place the order by phone. Goods arrived as advised and now will keeping us warm”

Helpful Report

Posted 10 years ago

We are delighted that you're so pleased with your purchase Rob, thank you for choosing Trade Radiators.

Posted 2 years ago

“Fast delivery, easy ordering and exactly as expected.”

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Posted 10 years ago

We are delighted that you're happy with your purchase Stephen, thank you for choosing Trade Radiators.

Posted 2 years ago

“I ordered 2 Elite aluminium radiators & 1 towel radiator but 2 towel & 1 aluminium were sent. The Elite aluminium was not the finish pictured or described on their website & the design was slightly different from that pictured. The price I had paid did not reflect the quality of the radiator. Also a different thermostatic value was sent from the one I ordered. Was very disappointed therefore the Elite aluminium & valves were returned. The incorrect amount was refunded so I had to breakdown the exact amount it should have been before they agreed the additional refund.”

Helpful Report

Posted 10 years ago

Our sincere apologies that this happened, your items should be perfect and we wouldn't want it any other way. Sorry that we fell short this time.

Posted 2 years ago

“Delivery prompt and customer services was good. I had a problem - my error of ordering the wrong size radiators - but this was dealt with well. The returns service was very efficient. Thanks”

Helpful Report

Posted 10 years ago

We are delighted that you're happy with your purchase and our service Samantha, thank you for choosing Trade Radiators.

Posted 2 years ago

“Easy to use website, clear pricing and good value. Delivery arrives quickly and even the courier is friendly!”

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Posted 10 years ago

Thank you for your 5 star review!

Posted 2 years ago

“Great prices, quality products. Fast delivery.”

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Posted 10 years ago

Thank you very much indeed for the 5 star review!

Posted 2 years ago

“Wrong fittings were sent for my radiators but arrived the following day. Good recovery but should not have happened.”

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Posted 10 years ago

Apologies for the error and glad we were able to rectify this for you quickly and efficiently.

Posted 2 years ago

“very quick delivery and good customer service.”

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Posted 10 years ago

Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.

Posted 2 years ago

“great service all goods arrived on time and nothing missing.any queeries were delt with straight away.will definatley use again when i upgrade rest of my radiators”

Helpful Report

Posted 10 years ago

We are delighted to hear that Keith, thank you so much! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We look forward to welcoming you back next time.

Posted 2 years ago

“It was easy to order, the price was very competitive (the cheapest I could find by some way), it arrived when I was told it would arrive which was within a few days and I am very pleased with the radiator. it is now fitted in the downstairs cloakroom and looks good. regards Jim Tillyard”

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Posted 10 years ago

Thank you for your positive review, we really appreciate it and look forward to welcoming you back in the future.

Posted 2 years ago

“Second order - first order rads fab but some issues on supply / stock delays This order no problems all as per web site timescales . Good comms on delivery etc., radiator looks fantastic love metallic colours”

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Posted 10 years ago

Thank you for the wonderful feedback Kim, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you

Posted 2 years ago

“Very helpful in making sure I ordered the correct product. I would recommend the company. The radiator arrived extremely well packed. The only downside was that I was contacted to agree a delivery date and this was not upheld hence the radiator was delivered when I was out.”

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Posted 10 years ago

A great recommendation Jennifer and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Sorry the delivery was a little later than planned.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 4,988 reviews