Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,912 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,912 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

V Customer

Trade Radiators 3 star review on 18th December 2024

V Customer

Trade Radiators 5 star review on 17th December 2024

J Sullivan

Trade Radiators 5 star review on 13th December 2024

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great purchase and good company. I had a small issue around a refund (that turns out wasn't an issue) but comms was great and the products delivered well and seem to be excellent! :)”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review Richard, much appreciated!

Posted 11 months ago

“Do what they say on the website. Prompt delivery - as advised. Excellent (protective) packaging. Quality of product excellent - and included all installation brackets and screws. Very impressed.”

Helpful Report

Posted 1 year ago

Delighted to hear it! Thank you for your super feedback, it is very much appreciated!

Posted 11 months ago

“Good website ..hundreds of options..quick response and swift service and delivery”

Helpful Report

Posted 1 year ago

We appreciate your positive feedback Gary, thank you for choosing Trade Radiators!

Posted 11 months ago

“We found the website easy to use and were able to find the radiator we were looking for. The filters could be improved but we worked through these. Amanda Frazer who responded to my technical enquiries was brilliant and continued to demonstrate fantastic customer service right up until me ordering. The radiator and extra arrived in good time and were well packaged. However, the stainless steel towelrail had a few small scratches which was disappointing but not enough for me to return it. Being stainless steel I was able to polish these blemishes out. Quality assurance checks possibly need improving. Good price so on balance generally satisfied with service.”

Helpful Report

Posted 1 year ago

Thank you for your positive review, we are so glad you were happy with the service. Apologies if there was any issues with this, all goods should be 100% perfect and we would have been happy to arrange a replacement for you if needed. We hope to welcome you back again in the future.

Posted 11 months ago

“very impressed with service”

Helpful Report

Posted 1 year ago

That is great to hear, thank you! Your positive comments are much appreciated!

Posted 11 months ago

“Very quick delivery with excellent communications Initial choice of rad valve was unavailable so option for free upgrade was offered Highly recommended”

Helpful Report

Posted 1 year ago

Thank you for the super feedback and recommendation John, it's much appreciated. We hope to welcome you back again in the future.

Posted 11 months ago

“Very competitive prices, fast delivery and most importantly securely packed and undamaged immediate response from help section on a couple of questions.”

Helpful Report

Posted 1 year ago

Thank you very much for the positive review and excellent feedback!

Posted 11 months ago

“Excellent service. I needed to change a part of the order and was able to contact someone by phone who dealt with it immediately.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review, our customer service team are always happy to help!

Posted 11 months ago

“Beautiful radiator, arrived very promptly”

Helpful Report

Posted 1 year ago

That is fantastic to hear Jayne, we are thrilled you are happy with your new radiator, thank you for shopping with us.

Posted 1 year ago

“Products exactly as described and good quality. Delivery was prompt. I'd managed to order one of the items incorrectly, but the after sales service was excellent and within a week I had the correct item without any fuss or delay, obvs i paid the return transport fee but i really appreciated the very prompt help, advice and resolution to my mistake, really really good service.”

Helpful Report

Posted 1 year ago

Thank you for the excellent feedback, glad we could help you get the order corrected. We are a small business/team here at Trade Radiators so your positive comments mean a lot to us, thank you!

Posted 1 year ago

“Paid for a radiator online, it was delivered in a box not damaged is this something that needs a review? You didn’t fail to carry this out and I don’t see how you can excel at sending a box via a courier to my home address.”

Helpful Report

Posted 1 year ago

Thank you for your review. We are glad this was a smooth process.

Posted 11 months ago

“Brushed bronze effect aluminium looks great with matching valves, really helpful advisor helped me match valves with rad on the phone”

Helpful Report

Posted 1 year ago

Thank you for your positive review and wonderful feedback, it is much appreciated. So pleased to hear you are delighted with your purchase!

Posted 1 year ago

“Really pleased with our radiators, after searching the internet these were the best price and prompt delivery too.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review and great feedback Viv, we are delighted you are so pleased with your goods!

Posted 1 year ago

“Very happy with our purchase. The delivery was well communicated through-out so we knew exactly when the radiator was scheduled to be delivered.”

Helpful Report

Posted 1 year ago

We are delighted to hear this, thank you for choosing Trade Radiators!

Posted 1 year ago

“Excellent product and service Well done with such a prompt deivery”

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Posted 1 year ago

Excellent feedback, thank you very much! We hope to welcome you back in the future.

Posted 1 year ago

“Nice radiator. Fixing kit would have been nice.”

Helpful Report

Posted 1 year ago

We are terribly sorry if this was not received with your goods. We have checked your order and you didn't contact us to let us know there was a problem. Any issues (including missing parts) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you which we would do right away. If you have any further issues please don't hesitate to contact us. Thank you.

Posted 1 year ago

“Good radiator. Prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review Keith, much appreciated!

Posted 1 year ago

“doing up my kitchen wanted something to finish it off and yes it finished it off fast delivery and easy to fit”

Helpful Report

Posted 1 year ago

Thank you very much for the positive review and excellent feedback!

Posted 1 year ago

“Ordered 2 Radiators from Trade Radiators, despatched quickly, Delivered on time. Good communications. Items not fitted yet but look great unboxed.”

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Posted 1 year ago

Thank you for shopping with us Michelle, we are so pleased you are happy with your purchase!

Posted 1 year ago

“ordered 11:05am arrived next morning before 8am, just a pity the delivery person didn't ring the door bell and found them propped up against the wall in high winds, fortunately hadn't blown over. well packaged and when opened no damage. Stunning radiators at an amazing price!”

Helpful Report

Posted 1 year ago

Thank you for your 5 star review, we are very pleased you are happy with your purchase! Apologies for any inconvenience with the delivery.

Posted 1 year ago

Trade Radiators is rated 4.7 based on 4,912 reviews