Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,953 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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Trade Radiators 5 star review on 10th January 2025

Trade Radiators 5 star review on 8th January 2025

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Trade Radiators 3 star review on 18th December 2024

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181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered the day after ordering - that was good. Well packed. Helpful delivery driver. So far all good, not fitted radiator yet.”

Helpful Report

Posted 5 years ago

Thanks for your excellent review Ken, we're sure you'll be over the moon with your new radiator too. Thanks for shopping with us.

Posted 5 years ago

“We had to return a radiator as there was a fault in the manufacturing of it - Yasmin Dar sorted us out brilliantly - thank you!”

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Posted 5 years ago

Thank you for your honest and positive review and for mentioning Yasmin in particular, we're really pleased that you're happy with our service and glad we were able to help you so effectively.

Posted 5 years ago

“Placed order just before 14.00 deadline - received two deliveries as advised by 11.00 the next day. Excellent service and quality. Highly recommend.”

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Posted 5 years ago

Fantastic to hear you're so pleased, thank you for choosing Trade Radiators.

Posted 5 years ago

“Radiator delivered very quickly. Forgot to order the valves; friendly and good advice given and valves delivered the following day. An extra dual fuel fitting needed; again delivered the following day.”

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Posted 5 years ago

Thanks for your helpful and positive review Ruth, great to hear you're enjoying our service and next day delivery. We look forward to welcoming you back again in the future.

Posted 5 years ago

“Wrong towel rail sent, but a replacement sent by special delivery the next day.”

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Posted 5 years ago

Thanks for the 5 star review, fantastic to hear we were able to rectify this quickly and efficiently for you.

Posted 5 years ago

“Radiators seemed packaged well, the one had blanking plugs in place the other didn't. The one without blanking plugs on final un packing showed a dent in side panel. For me this wasn't a problem as fitted in a recess. As this was packed really well lots of foam protection, I wonder if I had been sent one that had previously been returned.”

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Posted 5 years ago

Thanks for your review Colin, if you'd let us know we would have swapped this right away for you as we want all of our products to be 100% perfect for customers. Sounds like you were happy to go ahead and fit but apologies all the same. Thank you.

Posted 5 years ago

“I rang up initially for some information and the staff could not have been more supportive and prompt. Impressed. I ordered a radiator very easily online and was delivered effortlessly with great communication. Very well packed as well. I would use this firm again for sure!”

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Posted 5 years ago

What a wonderful recommendation, thank you from all the team, a happy customer means a happy team so we really appreciate your comments and very much look forward to welcoming you back next time.

Posted 5 years ago

“I have purchased 7 radiators in the past, the service has been superb every time.”

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Posted 5 years ago

Matthew, we just had a look and you've been shopping with us for over 10 years, wow, that really is amazing and as a small team here at Trade Radiators we genuinely appreciate your continued custom, it means a lot! Thank you, we will look forward to welcoming you back next time! :-)

Posted 5 years ago

“First class advice, delivery on time, very good quality product at a reasonable price. All in all excellent to deal with.”

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Posted 5 years ago

Thanks for the superb feedback Ronald, we are delighted that you're so happy shopping with us and look forward to welcoming you back soon. Thanks again.

Posted 5 years ago

“Super radiator at a great price”

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Posted 5 years ago

Fantastic you're so impressed Andrew, enjoy your new radiator, thanks for choosing Trade Radiators.

Posted 5 years ago

“Good radiators at a reasonable price. Very prompt delivery too.”

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Posted 5 years ago

Thanks for the positive feedback Paul, that's great to hear.

Posted 5 years ago

“Excellent service Next day delivery”

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Posted 5 years ago

Thank you for your helpful and positive 5 star review Amanda.

Posted 5 years ago

“Ordering was easy and the delivery was prompt - first class service!”

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Posted 5 years ago

Brilliant to hear Chris, thank you for your comments, we're delighted that you're happy with your purchase.

Posted 5 years ago

“Easy transaction, delivery on time, products as described. All good”

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Posted 5 years ago

Cheers for excellent feedback Simon, we really appreciate it and hope to welcome you back again in the future.

Posted 5 years ago

“Knowledgeable and pleasant on the phone, delivery next day as stated. Very good.”

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Posted 5 years ago

Great to hear your positive feedback Jean-Christophe, thank you!

Posted 5 years ago

“Great prices and very quick delivery!”

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Posted 5 years ago

Thanks for the super positive feedback!

Posted 5 years ago

“Great service fast flexible friendly people. Defo will deal with these guys again, thank you.”

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Posted 5 years ago

That's a fabulous recommendation Anthony, thank you, we genuinely appreciate your brilliant feedback!

Posted 5 years ago

“Trade Radiators is a fantastic company. Always my first option as quality, price and products are really great. Not the cheapest but by far the best. Prompt delivery and great after sales service. Highly recommended.”

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Posted 5 years ago

Thank you for your fabulous recommendation Nick and for your continued custom/support over the years, as a small business it genuinely means a lot to our little team, thank you! Looking forward to welcoming you back again next time. :-)

Posted 5 years ago

“Great choice and prices with quick free delivery”

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Posted 5 years ago

Thank you David, we really appreciate your feedback and hope to welcome you back again soon.

Posted 5 years ago

“Delivery as advised, product looks fine although not fitted yet”

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Posted 5 years ago

Thanks for your review John, we are sure you'll be delighted with your new radiator. Thanks for shopping with us.

Posted 5 years ago

Trade Radiators is rated 4.7 based on 4,953 reviews