Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 4,987 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 4,987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 9th February 2025

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Trade Radiators 5 star review on 1st February 2025

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Trade Radiators 5 star review on 24th January 2025

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182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glitch free service. Excellent.”

Helpful Report

Posted 8 years ago

Brilliant, thank you Chris. Julie (Manager)

Posted 7 years ago

“I have replaced all my radiators with Aluminium all purchased from Trade Radiators. I purchase them over a period of a year and on each occasion they were 100%.”

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Posted 8 years ago

Fantastic, thank you for your review and for shopping with us, we look forward to welcoming you back again in the future. Julie (Manager)

Posted 7 years ago

“Delivery was very quick. Plumber tells me radiator was very easy to fix and adjust to wall. Worked first time.”

Helpful Report

Posted 8 years ago

Great to hear, thank you for choosing Trade Radiators. Julie (Manager)

Posted 7 years ago

“Excellent customer service,slight problem with the order but they fixed it extremely promptly.Great communication.”

Helpful Report

Posted 8 years ago

Thank you Alison, I'm glad that our Customer service team were able to help you quickly and efficiently, Julie (Manager)

Posted 7 years ago

“Great product . Fab service . Would recommend.”

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Posted 8 years ago

Thank you for the super recommendation Mrs Kirkman, we really appreciate it. Julie (Manager)

Posted 7 years ago

“Placed my order at 3.50 pm,it arrived following morning. !!!!! It don,t get better than that.”

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Posted 8 years ago

Love that you've enjoyed our speedy delivery so much John, brilliant stuff! We look forward to welcoming you back again in the future. Julie (Manager)

Posted 7 years ago

“An easy to navigate website. Good choice of products. FREE delivery. An extremely fast service.”

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Posted 8 years ago

Thanks for the great review, we do work hard on all of the above so genuinely appreciate your positive comments. Thank you. Julie (Manager)

Posted 7 years ago

“Excellent product Excellent delivery Only question.. I thought I ordered straight but received curved.”

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Posted 8 years ago

Thank you for your review Paul. Our friendly and helpful Customer Service team are always on hand to help with any issues you may have which can always be quickly and efficiently rectified for you. Thank you. Julie (Manager)

Posted 7 years ago

“Excellent purchase. Very quick delivery. Look really nice now fitted.”

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Posted 8 years ago

Delighted that you're so happy with your purchase, thank you for choosing Trade Radiators. Julie (Manager)

Posted 7 years ago

“Speedy service without any drama. Many thanks.”

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Posted 8 years ago

Thanks Barry, glad you enjoyed the hassle free shopping experience from Trade Radiators. We hope to welcome you back again in the future. Julie (Manager)

Posted 7 years ago

“by delevering the next day as promise.”

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Posted 8 years ago

Thank you, I'm glad that our speedy delivery works so well for you. Julie (Manager)

Posted 7 years ago

“Service is fine - very fast. Sadly they were let down by the product - packaging in perfect order so no Enroute damage but poor quality product - lots of dents and marks on the radiator which must have passed the factory quality control - quite a let down for an expensive item. Poor quality wall brackets with huge inappropriate fixings that make wall hanging difficult - I think maybe they should be looking at these quality issues.”

Helpful Report

Posted 8 years ago

Dear Colin, I'm very sorry to hear that your towel rail arrived with what sounds like a flaw/fault. A quick call to our Customer Service team could have immediately rectified this for you as we could have sent you out a replacement for delivery the very next day. Unfortunately you didn't contact us to give us the opportunity to do this for you so we have been completely unaware of any problems until you posted your review online. It's a great quality product that we never usually have any issues with so we have emailed you separately about having it replaced. In future please do give us the opportunity to resolve any issues you may have as we are here to help. Thank you. Kind Regards, Julie Boyle (Manager)

Posted 8 years ago

“No fuss and first class delivery. Great product”

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Posted 8 years ago

Thank you James, very much appreciated. Julie (Manager)

Posted 7 years ago

“Excellent communications & delivery notification, goods look good have not installed the radiator as yet but i am sure it will be ok”

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Posted 8 years ago

Thanks Brian, I am sure your radiator looks super and keeps you cosy in colder weather. Julie (Manager)

Posted 7 years ago

“great service, ordered on a weekend, received e mail on Monday and radiator delivered on Tuesday. looks good and was easy to install. thanks”

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Posted 8 years ago

Thank you Joe, much appreciated and I'm delighted you've been so pleased with the whole shopping process with Trade Radiators. Julie (Manager)

Posted 7 years ago

“No hassle ordering with very friendly staff answering all my queries. Quality products, which I already knew having previously ordered, and sure o be back again. Many thanks.”

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Posted 8 years ago

Thank you so much Fergus, we really appreciate your continued custom. Julie (Manager)

Posted 6 years ago

“Arrived in good time. Packed very well indeed, how ever there was slight damage on one corner of the rad side panel which I can touch up with white paint. This damage could not have happened in transit as the packing was very good. Not a problem though.”

Helpful Report

Posted 8 years ago

Thanks for your review. Our Customer Service team are always on hand to help, thanks. Julie (Manager)

Posted 6 years ago

“Trade Radiators offers a wide choice, prompt and reliable delivery and excellent customer service.”

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Posted 8 years ago

Splendid feedback, thank you and thanks for choosing Trade Radiators. Julie (Manager)

Posted 6 years ago

“Trade Radiators are always very efficient. Always informed when delivery is due and by whom it will be delivered. Dispatch is always within days which makes it easy to plan work. I will continue to use Trade Radiators and would recommend them without hesitation.”

Helpful Report

Posted 8 years ago

Thanks for your helpful and positive review, we hope to welcome you back again soon. Julie (Manager)

Posted 6 years ago

Thank you for your positive review and for your much valued continued custom, we really appreciate it. Julie (Manager)

Posted 6 years ago

“Quick Delivery and they look great, very good quality product and at a good price. I had a technical question regarding fitting and called the customer service number which was quickly answered and query dealt with in seconds. The only issue I would have would be the wall fixings (wall brackets not are not problem) a little on the cheap side, so I swapped out for some better quality ones which I know will 100% work. I did not want to risk hanging a 1800mm +30kg vertical radiator on the wall and risk having a problem.”

Helpful Report

Posted 8 years ago

Thanks for your review, any issues of any kind please don;t hesitate to contact our helpful and friendly Customer Service team, thanks. Julie (Manager)

Posted 6 years ago

Trade Radiators is rated 4.7 based on 4,987 reviews